Twiga Bancorp has announced plans to fully incorporate internet and mobile banking before end of this year to widen access and convenience to customers.
The Bank's Acting Chief Executive Officer, Mr Wallace Msemo, told the 'Daily News' in an exclusive interview here during the just ended Nane Nane exhibitions that the software developers were expected in the country before end of this month.
Over half of Tanzania's adult population currently have access to financial services compared to just 27 per cent in the year 2009, thanks to mobile phone money services which central bank boss Prof Benno Ndulu describes as 'electronic wallet.'
The improvement, which stands at 57 per cent of the population above 16 years old, has mainly been made possible through the use of mobile money services which have spread throughout the country, a new report launched yesterday dubbed FinScope Tanzania 2013, says.
BANK M has become the first bank in the country to fully migrate to the cloud after adapting the Google Apps, a cloud-based productivity suite which allows one to connect and get work done from anywhere on any device.
Google Apps, apart from a 99.9 per cent up-time Service Level Agreement (SLA), allows each user virtually unlimited storage, powerful spam filtering, BlackBerry and Outlook interoperability and is simple to setup, use and manage.
The partnership between Vodacom Tanzania and Tanzania Revenue Authority (TRA) on the collection of vehicles road licence fee has proved success, with 2bn/- collected through M-Pesa in the first three weeks of the partnership's existence.
TRA Director of Taxpayer's Education, Richard Kayombo, said in Dar es Salaam that M-Pesa has eased the authority's task to collect road licence fees.
"Since this service began on August 12, this year, TRA has collected 4.7bn/-, with 2bn/- collected through M-Pesa," Kayombo said at the official launch of the partnership.
Internet service providers in Tanzania have raised concern over the newly introduced 14.5 per cent excise duty on internet services, saying the new tax will inflate the internet costs in the country.
The providers, in their statement in Dar es Salaam over the weekend, said the new duty would render internet services unaffordable to many and negate the gains made so far on internet and data penetration.
Vodacom Tanzania has sold its entire tower network assets to Helios Towers Africa in a US$75 million deal that will further the mobile phone operator's outsourcing drive.
The deal sealed last Monday involves the transfer of 1,149 existing telecoms towers from Vodacom to Helios and a commitment to an ambitious short-term rollout leading to a significant increase in towers, more than double the firm's infrastructure in Tanzania.
The Ministry of Agriculture, Food and Cooperatives in a joint venture with Zantel Tanzania and Sibesonke Limited has launched mobile phone services to reach the 33 million Tanzanian farmers with relevant advanced farming information.
Last week Tigo Tanzania launched HSPA+ and were describing it as 4G.
"We recognize our customers' ever changing demands and need for better, faster and quality internet services and are constantly seeking to provide them with the best user experience in all our products in the most affordable way possible.
This innovation is part of our on-going network upgrade programme," Tigo's General Manager, Diego Gutierrez said over the weekend.
Service providers who provide poor services without explanation to consumers risk a penalty of 5m/- or six months imprisonment, the Minister for Communication, Science and Technology, Prof Makame Mbarawa, has said.
He told the Parliament here yesterday that the companies on entering the country to invest, usually sign service level agreements, where they should be held accountable in case they provide poor service to customers.