Balancing Act News Update - African internet developments


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The countries below contain a historic archive of information on the state of the internet that is now three years old. For some countries, the information has remained largely the same whereas for others considerable change has occurred. However it can still be used to identify organisations involved in developing the internet and to understand the historic development of the Internet in Africa. For up-to-date (but "pay-for") information click here: There are special rates for students and universities.

DOWNLOADS ZONE
This is an area where you can download longer articles and reports of interest. These will be updated as new material becomes available.

Download 1
(Word format, 875kb)
This IDRC-supported research study looks at how complaints by African consumers in the telecoms and Internet sectors are dealt with and what input consumer organisations are able to make into policy for these sectors. It is based on a survey of 30 African countries and includes detailed case studies of Kenya, Senegal and South Africa.

Download 2 Word document
(255kb)
This chapter from the ITU's Global Trends in Telecommunications Reform 2005 examines the market and regulatory implications of the shift to IP networks and outlines the different types of responses regulators are making to VoIP calling.

Download 3
(pdf format, 310kb)
Leslie Chan, Barbara Kirsop, Subbiah Arunachalam look at the use of Open Access archiving as a way of improving scientific capacity building.

If you have updates or interesting material to add, please send it to info@balancingact-africa.com

ALGERIA ANGOLA BENIN BOTSWANA BURKINA FASO BURUNDI CAMEROON CAPE VERDE CENTRAL AFRICAN REPUBLIC CHAD COMOROS CONGO COTE D'IVOIRE DEMOCRATIC REPUBLIC OF CONGO DJIBOUTI EGYPT EQUATORIAL GUINEA ERITREA ETHIOPIA GABON GAMBIA GHANA GUINEA GUINEA-BISSAU KENYA LESOTHO LIBERIA LIBYAN ARAB JAMAHIRIYA MADAGASCAR MALAWI MALI MAURITANIA MAURITIUS MOROCCO MOZAMBIQUE NAMIBIA NIGER NIGERIA REUNION RWANDA SAO TOME & PRINCIPE SENEGAL SEYCHELLES SIERRA LEONE SOMALIA SOUTH AFRICA SUDAN SWAZILAND TOGO TUNISIA UGANDA UNITED REP OF TANZANIA ZAMBIA ZIMBABWE

ISSUE NO 12


COMING SOON: A SHONA LANGUAGE SITE AND MP3 IN AN AFRICAN CONTEXT

WELCOME TO THE PARALLEL UNIVERSE

If you're on the internet in Africa (as elsewhere), you tend to see the outside face of it: web sites, your ISP, the company you bought your domain name from and so on. Beneath this public face, there's another world. This week's main story by Bretton Vine describes the conflict between the American-based Internet Corporation for Assigned Names and Numbers (ICANN) and the operator of South Africa's .za country domain. The story raises issues of who the internet is for and who runs it. Let us know what you think...

If our correspondent is "off the mark" or you have factual amendments, mail them to us and we will include them in subsequent News Updates. If you'd like to contribute, write and let us know.

If you need information about a particular place or issue, just send your questions in. We are always happy to follow up on readers concerns.

If you want to subscribe to News Update, simply send a message saying I want to subscribe to southwood@boyden.demon.co.uk. Also if you no longer wish to subscribe, simply send a message saying I no longer want to subscribe to the same address.


ICANN VS .ZA - WELCOME TO THE PARALLEL UNIVERSE

The story starts with ICANN deciding that it will raise a a third of its budget from country domain name operators. On 23 May this year Mike Lawrie, the person responsible for the .za country domain was billed for US$17,520.18 by ICANN for "undefined services".

Mike Lawrie is the current ccTLD administrator for .ZA, a position that he took over in 1994 when the previous administrator, the late Vic Shaw, retired. Mike Lawrie was the person who obtained permission through Vint Cerf in 1990 for the .ZA domain to be used.

The administration of the .ZA domain is currently in the process of being changed with some efforts in place for a new body to be appointed to handle the administrative side of the .za ccTLD which will hopefully be more representative of the overall South African Internet community. More info is available at http://www.isoc.org.za/namespace.html

There are several points you need to know about the .za domain:

  • .za currently operates without any mechanism in place for generating income now or for the immediate future. It also doesn't have any funds available in order to pay anything towards ICANN at the moment. Mike Lawrie suggests that the costs of implementing a mechanism for collecting payment are prohibitive.
  • .ZA is the largest ccTLD in Africa
  • There is a serious question as to what value South Africa will be getting from ICANN in return for the invoiced amount and some comments have been made to the effect that the money in question is little more than a tax on the rest of the world by a US organisation for using the Internet.
  • Furthermore there is no existing contractual agreement between the people being invoiced and the people doing the invoicing.
  • The ccTLD community is addressing the funding issue. There appears to be consensus within the community that ccTLDs should help fund ICANN, but some disagreement over methods for calculating the amounts involved. The "community" is essentially the registries, the Address Registries (e.g.. ARIN) that fall under the ASO section, and the domain registries, falling under DNSO (and the PSO/IETF to a lesser extent).
  • ICANN's current invoicing was done without global support from the ccTLDs or the ccTLD funding working group. ZA is not alone in response to the invoice.
  • An ICANN Task Force on Funding decided that for the year 1999-2000 the ccTLD community would provide 35% of the income budget of ICANN. The 35% figure amounts to a contribution of US$1.49M. ICANN invoiced each ccTLD administrator a portion of the total $1.49M in proportion to the number of domains registered under that ccTLD. (This is exactly the same charging model being used for gTLD registrars.)

This is not the end of .ZA - it is highly unlikely that ICANN has the authority or the power to suspend any ccTLD for non-payment of ICANN fees. The South African government is not involved at the moment but they are aware that some fee needs to be paid. However it is highly likely that they are mostly ignorant on the whole issue and relevant processes here. There is a move to attempt to educate the Department of Communications on the domains and registries etc. However the consensus from within the internet community appears to be that government should not be involved at all. Mike Lawrie has support both within the ccTLD community and the South African Internet community. However it is possible that the situation can and will be misunderstood by those outside of the process.

Furthermore CENTR (A European organisation that deals with domain names and other issues) are advising their ccTLDs not to pay the invoices.

ICANN executive Michael Roberts recently told the Wall Street Journal there's "a little bit of an issue" that the ICANN as a US organisation should continue to foot the administrative bill for the work required. If countries won't pay, ICANN will, according to Roberts, be discouraged from further ""loosening its control of the Internet.,"

VIEWS ON THE CONFLICT

Mike Lawrie himself:

* "Be that as it may, I must reject out of hand any attempts by anyone to introduce a charge in arrear - were I to accept that principle, then who knowswho would demand payment for all kinds of services dating back to 1990 when..ZA first came into use."

* "The only service of any nature that the .ZA ccTLD receives from ICANN is administration of root servers, which I have the greatest difficulty in believing costs ICANN that kind of money." (with reference to the fee of $1.49M that ICANN has arbitrarily apportioned to the ccTLDs.)

* "If I can call on that offer of assistance, ICANN should take a STRONG view of keeping government interference out of the administration of a ccTLD, and INSIST on dealing only with the Internet community of each and every country."

* "That said, I've no doubt that the .ZA Internet community would, on an equitable basis, be willing to carry its share of the costs of administering the Internet. It does that to a large degree already, in paying ARIN no small amounts for the use of IP numbers."

- - - - - - - - -

Mike Roberts [roberts@icann.org]:

* "ICANN has been created to assume responsibility for policy development and administration of a number of technical management responsibilities associated with Internet domain names and addresses and protocols. We are not a service organization except to the minor extent required by administration of our policy responsibilities."

- - - - - - - - -

Anthony Brooks [ant@hivemind.net]:

* "I support Mike's [Lawrie] position wholly. I find it very difficult to see ICANN's demand for money from the ccTLDs as anything other than an arbitrary US tax on the rest of the world's Internet users."

* "The services provided by ICANN to .ZA do not, by any stretch of the imagination, justify a fee of R120k."

- - - - - - - - -

Rosi Stephenson [rosi@iafrica.com]:

* "Now the problem is exactly what authority ICANN has over domains, and what autonomy do ccTLD admins have? What exactly, in terms of authority, did ICANN inherit from Jon Postel and what is the nature of the contract?"

* "I agree that there should be financial contribution towards maintenance of the root servers. Of course that would be way less than the Invoice sent out last week."

- - - - - - - - -

Now no-one approached is in disagreement over the fact that ICANN does need funding and that ccTLDs can (in part) assist with this funding. The problem appears to be the method of calculating who pays what and what specifically they are paying for.

ICANN also appears to be jumping the gun and invoicing without overall consensus on formula's for working out who gets charged what. (Please note however that ICANN may disagree with this viewpoint and further info can be gathered at: http://www.icann.org/tff/final-report-draft-30oct99.htm)

Some of the larger, commercial ccTLDs are unlikely to balk at paying the fee, but there are a large number of ccTLDs that do not have the resources to pay the amounts involved. Not every ccTLD is commercial and some of them are unlikely to ever become commercial let alone implement a mechanism for charging or administrating financial controls.

This is certainly not the end of .za!

Thanks to Mike Lawrie, Anthony Brooks and Rosi Stephenson for their time and replies to my questions.


SNIPPETS

* COMPUTER EXCHANGE

World Computer Exchange is a new U.S. non-profit organization focused on shipping donated working, Internet-accessible computers through government ministries or NGOs to schools in developing countries in Africa, Asia, and Latin America and partnering them on-line with participating U.S. schools. In early 2001, it plans to send trained teams of technology-savvy high school and college students to visit students in developing countries to train them in use and maintenance of computers and the Internet. It is seeking to support small for-profits in developing countries interested in re-manufacturing computers. It also expects to find ways to help schools with connectivity issues. You can get more information from its website at http://www.WorldComputerExchange.org.

* BOMB BLAST AT MICROSOFT SA

"There was a blast outside the building in an open courtyard," says Terry Annecke, marketing director of Microsoft SA. "There is no structural damage to the building and the main damage is broken windows." There seems to be no clear idea of who placed the bomb.

* SA NAPSTER STUDENT BAN

Some universities in South Africa have been taken action to ban the use of the US MP3 site, Napster and disciplinary action has been taken against students in a number of cases.

* E-TEA

The launch of a website for buyers and sellers wishing to deal in teas grown in African and Asian markets. India-based Teauction.com already runs a website providing a market for trade in Indian tea, but the firm plans to expand into Kenya, Sri Lanka, Bangladesh and Indonesia, setting up joint ventures with indigenous partners that are familiar with local conditions. Teauction.com competes with traditional brokers, some of whom are planning to start internet trading later this year. (Source: Business Africa)

* UK'S LASTMINUTE.COM INTO SOUTH AFRICA

The launch of a South African version of retail website lastminute.com. The UK-based company will link up with leading South African tourism group Tourvest, which will use its existing links with hotels, airlines and travel agents to create a "last-minute" travel marketplace in South Africa. Services will include air reservations and tickets, and theatre, hotel and restaurant bookings. Tourvest will own 74.9% of the new venture, whose website will be launched in September. (Source: Business Africa)

* PAKISTAN'S COMSATS PROVIDES AFRICAN INTERNET SERVICES

The provision of internet services to Ghana, Tanzania and other African countries by the Pakistan-based Commission on Science and Technology for Sustainable Development in the South (Comsats). Comsats, which has 21 member countries, played a pioneering role in promoting internet usage in Pakistan. (Source: Business Africa)


USEFUL WEB SITES....

* For those interested in North Africa. www.al-bab.com provides an excellent country-by-country guide that covers: Algeria, Egypt, Djibouti, Libya, Mauritania, Morocco, Somalia, Sudan and Tunisia.

* A useful French language site covering Benin is Benin Contact (www.bj.refer.org/benin_ct) This provides information on academic research, the economy, the media and culture.

* An excellent site covering Cameroun is produced by eCameroun (www.ecameroun.com). It provides information in both English and French, including daily news.

* Zambesi Times Online (www.babinmedia.com/zambesi.html) is a web page that provides updated news for the Zambian market. The June 4 edition carried a story on Zambia's view of ceasefire violations in the Congo, an interview with Youssou N'dour and a report on poverty reduction approaches by the World Bank and the IMF.

* South African-based Empowerment for African Sustainable Development publish a newsletter for the environmental community in Africa dealing with strategic environmental management at http://easd.org.za/ceika.htm.


LETTERS

* SOUTH AFRICAN MARKET - IT'S NOT ALL JUST ABOUT BANDWIDTH...

In New Update you quoted the following internet usage figures for South Africa:

> Estimated number of Internet users:1.25 million (3.2% of total population)
> Number of citizens: 38 million

A couple of comments regarding your info on SA internet useage.

Although South Africa, for many years, had one of the fastest growing net populations,perhaps due to the comparitive wealth of the trendy white population, the appalling Transvaal education system and white collar search for jobs external to South Africa, growth has dropped off as this market was saturated.

The vast majority of the population has either very low incomes or are unemployed so they are unlikely to have access to the Net for a good few years.

So South Africa will be likely to have much more typical african growth rates from nowon. With the downfall of Jay Naidoo, that happy trans-saharan internetevangalist and 4*4 driver of note, the Net is now seen as just another revenue source, no matter what Mbeki tells Slick Willie during this currentUS junket.

Increases in bandwidth requirements, from the now more experienced users wanting richer media, coupled with the decrease in growth, resulting in less money available for longterm infrastucture improvements, yields a slow and surprisingly unstable SA cyberspace. Already.

Lack of venture capital, indeed the flight of capital out of South Africa, coupledwith low savings rates and unlikelyness of the establishment of a representative stable middle class (in part due to the AIDS pandemic, "asset stripping" by those heading for Australia and elsewhere, entrenched racism on all sides and overly enthusiastistic "wealth-redistribution" taxation) makes the outlook for ecommerce, dotcom wealth and low cost net access exceedingly bleak.

I've seen a couple of articles (Arthur Goldstuck wrote one a few months ago in the M&G) like the one in your newsletter, discussing the problems of the net and its decline in growth in South Africa, blaming it on Telekom, but they don'tseem to examine the effect of socio-economics, which I would have thought is pretty obvious.

Thanks for the newsletter.

Tony Mechin

* HITS VS USERS

I tend to agree with Zambia Online's sentiments about users. "User sessions" are certainly the most reliable way to ascertain the popularity of a website although statistics for repeat visitors need to also be supplied in order to get the user sessions into perspective so that a good marketing decision can be made.

If a website for instance has a high repeat visitor rate, it could mean that there are a small number of people who access the site several times a day. Depending on the nature of the site, this would be ideal to an advertiser since he is sure to show the same people different adverts that are subtle and subliminal in nature. If most of the visitors are first time visitors, an advertiser would design his adverts to be bright and catchy, since most of those visitors shall never return.

As for the relationship between usage and hits, as Zambia Online correctly pointed out, high hits do not prove anything really. However, if a website is able to demonstrate the monthly GROWTH rates of their "hits", then that perhaps would be closer to the truth, assuming of course that the number of active pages at any one time is more or less constant.

Finally, the point that you cannot mimic or fake country statistics is a very important one. To mimic visits from many countries around the world would require you to be physically present in those countries. However much anyone tries to produce fake statistics, an experienced advertiser can easily spot the inconsistencies.

Chileshe Ndhlovu


REVIEW

Dream Deferred: The Story of a High-Tech Entrepreneur in a Low-Tech World by Monique Maddy Click

Adesemi, an American start-up in Africa, had been trying for six years to blanket the developing world with desperately needed wireless communications services. It had raised more than $15 million in venture capital and launched the world's first fully integrated "virtual" phone system--which incorporated voice mail, pagers, and hundreds of pay phones--in one of its poorest countries, Tanzania. Then Adesemi crashed to earth, leaving its founder, Monique Maddy, with a company that was a shadow of the powerhouse she had envisioned. The company's demise was personally and financially devastating to Maddy, a Liberian-born entrepreneur who grew up wanting to work for the United Nations and who ultimately trained at Harvard Business School. But in this detailed first-person account, she says the failure taught her four important lessons about starting a business in an emerging-market country. The first is that entrepreneurs should avoid do-good investors and concentrate on do-well backers who are looking to make money and who understand risk. The second is that a start-up with a heterogeneous staff should appoint a seasoned HR guru to improve cross-cultural tolerance and understanding. The third is that entrepreneurs should conduct serious due diligence on potential partners, and partners should be required to invest their own money in a venture. And the fourth is that a start-up in the third world should find a visionary, deep-pocketed investor who is willing to ride out the inevitable bumps.

The article appears in the current Harvard Business Review and can obtained for US$5.50 in paper or PDF by going to their web site.

http://www.hbsp.harvard.edu/hbsp/prod_detail.asp?R00307

Back numbers

If you missed the previous news updates let us know and we'll send you a copy.

This latest news update (along with back numbers) also appears on Kabissa.org (http://www.kabissa.org), which is a Balancing Act pilot project. For further information about Balancing Act and its pilot projects, contact Russell Southwood on southwood@boyden.demon.co.uk or ring him on +44 0207 720 5993.

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This page last updated on January 28 2004.

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