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WEEKLY PUBLICATION DEADLINE: 12 pm GMT Sunday.
ISSUE NO 131 SAmp3.Com: AN AFRICAN SITE FOR DOWNLOADING TOMORROW’S MUSIC TODAYMP3s - downloadable digital recordings - would seem to be a natural for a continent as rich in musics as Africa. In reality there have been very few sites and this is probably only partly because of bandwidth constraints. Now one South African download site - SAmp3.com - may well be a portent for the future. Alan Levin describes how the indies are taking on the majors. Mp3’s have now been around for years and far more people, who use the Internet, know what they are. Not all Internet users download mp3’s but the numbers aren’t shrinking. In Africa, we think we have bandwidth constraints, so many are less eager to take on mp3’s. But there is one new success story - it is the age old story of David versus Goliath, and, in this case, it is not about piracy, it is about big record companies against the indies (smaller independent labels). Music includes many genres, and South African rock music appears to be a genre all of its own. The SA Rock Digest and Amuzine ("African Music Zine") have been operating for over five years. They are run by Brian Currin and Stephen "Sugar" Segerman, who voluntarily update the Amuzine site and send out the SA Rock Digest newsletter (much like Balancing Act) every week. All the content is archived and searchable, and now comprises the biggest online SA music resource . Over the years they have established a global community, and are now so far ahead that it will be difficult for any commercial operation to ever catch up. Recently they proudly announced the launch of the SA MP3 website, now at http://www.SAmp3.com This site appears well over a year after the unsuccessful commercial mp3 attempt by a company called Digital Cupboard, which hosted an SA mp3 collection online. SAmp3.com is slightly different because it is once again being supported by the community and run by Brian and Sugar. They went into mp3’s less than six months ago, and have already received a welcome response from the smaller, independant labels and artists. These labels and artists recognised that by giving away a "promo-single" mp3, they could boost their online sales (handled by the affiliated SA Music store One World). It is for these good business, marketing and promotional reasons that more and more new (and old) SA songs flood onto the now titled ‘SA Rock Digest Top 30 SA MP3s Of The Week’ charts’. All the tracks on the Top 30 MP3 charts are available for streaming and/or downloading online. There is also a growing list of other South African songs of all genres, past, present and future at www.SAMP3.com The ‘SA Rock Digest Top 30 Albums Of The Week’ charts also offer available MP3 samples off most of those albums as well. All the tracks available for MP3 downloading at SAMP3.com are authorised by the respective artists, and all the albums and EP’s from which these songs are taken, are available for sale online at http://www.oneworld.co.za/index.cfm?bec=4321 Despite the ongoing debate about MP3s, it is now clear that many contemporary SA independent artists understand the usefulness of allowing the free downloading of MP3s to draw attention to the artist’s full album. It started as a 78 single that was used to attract new fans to an "album" filled with other 78s by the same artist. Then followed the vinyl album as we know it, with some extra 7" seven singles (45’s) also pressed for sale and for radio stations. With seven singles being far cheaper to produce than albums, production soared and extra cash was generated for the artist and the record company. Then followed the singles and album sales charts. The seven single became the 12" single, then the cassette single, and eventually the CD single or CD EP (extended play). But the similarly high costs involved in producing either CD singles or albums, have mostly closed that avenue as an economic method whereby independent artists can promote their CD albums. So what these artists may lose in revenues from giving away their MP3s free online, they gain in exposure and album sales. Remember that it needs only one person to buy the album and illegally make the entire album available online as a series of MP3s, anyway. That is the old reality, SAMP3.com is the new. A large proportion of visitors to Amuzine, SARockDigest.com and SAMP3.com, and customers of OneWorld, are international. While Local is Lekker, promoting and selling SA music to the World is Wonderlik! Anyone wishing to authorise their tracks for inclusion on samp3.com and possible chart placing, please go to http://www.samp3.com/faq.html For further info on this topic, please have a look at what singer-songwriter Janis Ian had to say about MP3s at: http://www.janisian.com/article-internet_debacle.html
SWIFT GLOBAL AND KENYA’S TELKOM LAUNCH "FREE" INTERNET SERVICEKenyan ISP Swift Global has launched a free ISP service in conjunction with state telco Telkom Kenya and Interactive Media Services. By dialling 0900 555 555, Internet Direct allows users to gain dial-up access to the internet without a monthly subscription to an ISP. However users are then paying for internet use at premium phone rates. Instead the revenue generated through this premium rate telephone number is shared between three partners: Swift Global will provide a connection to the internet, Telkom will collect the revenue and Interactive Media Services is the only operator in Kenya licensed to provide premium rate numbers such as 0900. The revenue generated from the premium rate is then split between the three companies. The service is charged at KS5 per minute, a fairly staggering KS300 per hour. Obviously not a service for heavy users. And not the revenue-sharing model of the Egyptian kind that we had been lead to expect... (source: http://www.aitecafrica.com) NITEL SIGNS INTERCONNECTIVITY PACT WITH PTOSWhile subscribers await the final resolution of the interconnectivity row between NITEL and major operators of the Global System of Mobile Communication (GSM) in Nigeria, NITEL GSM has pulled a major account settlement deal with Private Telephone Operators (PTOs) in the country. Under the deal, all calls from the PTOs to NITEL GSM will cost N20 while NITEL GSM calls terminating in a private network will also cost N20. Meanwhile, NITEL has announced an unprecedented slash in the cost of its analogue mobile lines from N60,000 to N7,999.The slash in price, according to NITELs spokesman, Tayo Ekundayo, was dictated by market forces and the fierce competition in the telecom industry.With an airtime of N8 per minute, NITEL analogue mobile tariff is now the lowest offered by any mobile operator in the country.The GSM operators charge N50 per minute, while NITEL GSM charges N21 per minute tariff. However debt-laden NITEL has yet to sign the more difficult interconnectivity agreement with the cellphone operators. Watch this space for prices agreed. MTN confirmed that NITEL was indebted to it to the tune of N1.3 billion from interconnect fees while Econet put the national carrier’s indebtedness to it at over N1 billion. An early agreement does not appear to be in sight. (source: Media in Nigeria) MARCONI WINS MTN UGANDA CONTRACTMarconi SA has been awarded an MTN Uganda contract to roll-out the first phase of the company’s transmission backbone. The contract is the first phase of a five-stage process and includes the roll-out of a fibre link between Kampala and Jinga, two of the country’s major trading centres. The total value of the contract has not been announced and is dependent on the value of the subsequent phases. (source: http://itweb.co.za) INTEC AND GIZA WIN SECOND EGYPT TELECOM CONTRACTIntec Telecom Systems PLC and Giza Systems have won a substantial second contract with Telecom Egypt.The deal will supply Telecom Egypt, the country’s national communications company, with Intec’s InterconnecT ITUTM product for use in settling accounts with full compliance to the standards outlined by the International Telecommunications Union (ITU). Telecom Egypt already uses Intec’s InterconnecT and Inter-mediatE solutions for intercarrier billing and mediation, which were successfully implemented and supported by Giza Systems across the company’s network in 2002. (source: http://www.ananova.com/business/story/sm_695943.html?menu=business.latesthea dlines EGYPT CANCELS GOVERNMENT GATEWAY DEALThe Egyptian government has cancelled plans to use the UK’s Government Gateway system to upgrade its IT systems. Egypt would have been the first customer to result from a deal between the UK government and Microsoft to resell the technology used to build the Gateway. The UK was set to receive a 24 per cent royalty for its intellectual property rights, and it would have been the first time that Whitehall had gained revenue from an IT project. Such rights on government projects were previously retained by the supplier, which could then resell the technology as it saw fit. The Office of the eEnvoy told vnunet.com that the deal with Egypt will not go ahead, and that the Egyptian authorities will instead build their own system. "We can confirm that the Government Gateway replication agreement with Egypt will not be progressed. Following an initial pilot phase, the Egyptian government decided to develop a customised solution in-house," said a spokeswoman. However, she explained that there is a deal with another country in the pipeline. (source: http://www.vnunet.com/News/1136239 ) IN BRIEF- According to Africa Monitor, a number of enterprising Zimbabwean firms, based both within and outside the country, have set up websites that allow the allow the diaspora to pay for either regular utility bills or rent bills in Zimbabwe from abroad. - The construction of Mauritius’ "Cybercity" is apparently well underway. It will provide facilities needed by ICT companies and has been funded by a US$100 million concessional loan from the Indian government. It aims to create the ambitious target of 5,000 jobs. - Telkom Business Integration Services and CS Holdings have announced an alliance to offer clients a complete solution with a single point of responsibility. The two companies will give one another first right of refusal for any work defined within the scope of the agreement. This sales and marketing agreement for joint complimentary proposals will benefit both parties concerned, ensuring that the respective companies can continue to concentrate on their core competencies, while providing customers with a ‘one-stop-shop" for a range of eBusiness integration services. - Twelve countries have been elected as African representatives on International Telecommunications Union (ITU) Council: the South Africa, Kenya, Nigeria, Egypt, Ghana, Mali, Tunisia, Morocco, Senegal, Algeria, Burkina Faso and Cameroon. - NamITech Limited, the African Affiliate for VeriSign has announced the teaming up of VeriSign and Intel Corporation to build content security directly into new computers. - Egypt’s Ministry of Communications and Information Technology has established a new telecom project in Cairo. Officials inaugurated two new exchanges Nozha II and Manshiyyat Nasser with a capacity of 700,000 lines. In addition, new expansions were opened in the Moqattam Exchange using the digital par gain technology to end congestions in the network. From October 1999 to October 2002, Telecom Egypt installed 943,000 lines with total investments of 1.5 billion Egyptian pounds, thus all Cairo exchanges are now open for direct contracting for fixed lines and all waiting lists have ended. (menareport.com) - Visa International has recorded a 64 percent growth in e-commerce transactions across the Central and Eastern Europe, Middle East and Africa region (CMEA). Transactions increased from 68,000 to 111,400 during the fiscal year ending in March 2002.The value of e-commerce transactions in CEMEA similarly showed a 66 percent growth from $4.45 million to $7.4 million from March 2001 to March 2002. This growth clearly demonstrates the potential for e-commerce but it is still being held back. At the moment 56 percent of transactions are still paid for on a Cash on Delivery basis, while globally an average of 64 percent of e-payment is carried out by payment cards online.
MOBINIL RECORDS $126 MILLION IN CONSOLIDATED REVENUES FOR 3Q 2002The Egyptian Company for Mobile Services (ECMS) MobiNiL reported an active subscriber base of 2.13 million in September. The company recorded consolidated revenues of 770 million Egyptian pounds ($126.9 million) for the third quarter of the year compared to EP 588 million for the third quarter of 2001. The company’s EBITDA reached EP 431 million representing an EBITDA margin of 56.0 percent for the quarter. Consolidated net income reached EP 217 million for the third quarter of the year while the first three quarters had a consolidated net income of EP 371 million. Operating since May 1998, MobiNil is currently the largest wireless service provider in the Middle East. The company’s network covers over 93 percent of Egypt’s populated areas with roaming agreements signed with over 75 international carriers. ‹ (menareport.com) IN BRIEF- Cancelled tenders and delays from customers in placing new orders are exerting pressure on the operating margins of AST, putting it at risk of failing to achieve its target of a 9% margin for the first half of this financial year. - The local chapter of troubled South African multinational technology group ABB would not be negatively affected by further cost cutting and restructuring by the parent company, following the widened loss of $183m reported by the group for its third quarter.
YARON ASSABI, CEO DIGITAL MALL HOLDINGS ON DIRECT CHANNEL RULESYaron Assabi, CEO Digital Mall Holding, discusses the support services sector and the impact the convergence of Internet, voice, mobile and TV will have on customer self-help. What role, in your opinion, should support services be playing in customer loyalty and retention strategies? Service is the key differentiating factor to any buying decision. Every interaction with customers is an opportunity to deepen the relationship with a customer and increase the level of trust. Customer complaints are the best source of knowledge about operational deficiencies and insight into real motivations that will foster long- term relationships with customers. What are the drivers and inhibitors in the support services market? Most companies are not ready to be fully transparent with their customers, which is what the direct channel model demands. The old cliché that the best customer is a knowledgeable one is being challenged. In fact they find it really difficult to aggregate all the information required to offer their customers self-help channels. Ultimately, most organisations are just not positioned to be customer-centric. What trends do you anticipate will become visible for the support services sector? The Web will play a major role in support services as a formidable business enabler rather than just a "medium", and as the most cost- effective and interactive communication tool. The convergence of the Internet with voice, mobile and TV as well its ability to display the same application on a self-help terminal in- store, or on an intranet for the call centre and other employees and/ or extranet for business partners makes it the richest and highest reach application available. Using a Web-centric approach ensures that you can offer consistent customer service across all channels. Furthermore, you can handle all transactions, regardless of channel, and provide visibility of interactions across channels. Another benefit of the Web-centric approach is that you can differentiate the presentation layers based on business rules such as differential pricing strategies based on communication and service costs. Integrated offline and online activities continue to contribute to revenue opportunities for businesses: 15% of all Internet users globally have shopped offline for goods or services as a result of information they found online. What advice do you have for vendors active in the support services arena about maintaining viability for their businesses? Customer knowledge has to most definitely be communicated enterprise-wide, all in good time in order to have the desired effect. The challenge has always been to ensure that any employee likely to have any contact with the customer has that entire customer’s information at their fingertips. But don’t forget human intelligence as this is required to understand customer behaviour, analyse it and then conceive targeted campaigns that will drive additional wallet- share and increase the lifetime value of the customer. The bottom line is therefore not about technology but rather about strategy. Clear strategy from people passionate about customers who aim to evolve business processes using technology. Interview by Herman Manson from the ever excellent media.toolbox.co.za
ITU SEEKS TO GET IN ON THE DOMAIN NAME ACTLast week at the International Telecommunication Union (ITU) organizational conference, ITU member representatives voted for a resolution calling on the ITU to take an active role in all "discussions and initiatives" involving domain names and the domain-name system (DNS). Some view the ITU vote as a move to step into the uncertainly surrounding domain names and the DNS, both of which are overseen by ICANN, a group that has been criticized even by ICANN allies. The ITU is affiliated with the United Nations, is a global organization, is dominated by international telecom companies, and must seek member government approval for ITU policies; some domain name industry observers believe the massive ITU structure would further marginalize domain name industry and public advocate voices. The U.S. government as well as the tech community have opposed ITU involvement as being too cumbersome. In contrast, ICANN ostensibly is free from government involvement in day-to- day decision-making. The domain name industry is estimated to be a $2.5 billion industry, and control of a domain name, such as amazon.com, is vital to the many businesses that own them. Because governments are involved in the ITU, analysts such as Syracuse University professor Milton Mueller believe that governments could use ITU power over DNS issues as "a convenient point of leverage for enforcement regulation." The disarray at ICANN is leading some to conclude that private- sector management of the DNS cannot work, while Yale Law School instructor David Johnson notes that ITU’s foundation in governments would provide "enforceable global regulations." Some experts say ICANN should be structured to focus on technical issues, while the ITU could be responsible for public policy; however, others say such issues often overlap. (source: http://sg.biz.yahoo.com/021020/72/33wtu.html ) The ITU resolution mentioned is available here: http://www.itu.int/newsroom/pp02/Highlights/102-e.html MIGSECURE PROMISES INTERNET BANKING SECURITY FOR CELL PHONESIt is being claimed that security in internet banking is to be revolutionised with the launch of a new service which will generate a unique session-linked, dynamic password for each internet banking user, which will only be accessible through that individual’s cellular telephone. ³This creates a whole new level of Internet security," says Clinton Browne, technical director at SMS corporate solution specialist Mobile Internet Gateway (MIG), which has developed the solution, known as MIGSecure, in SA. "At present, when a user logs onto their Internet banking site, they are asked for a password and their user name. Once these two static codes are entered, the user has full access to that account, and can transfer funds or any other transaction," said Browne. "With the MIGSecure SMS system, a user will have previously entered their cellphone number into their account details when updating or registering for an Internet banking service," said Browne. When a user logs into an Internet banking site using the MIGSecure SMS system, they are first asked for the static username and password. Once entered correctly, they are not taken to the banking account, but to a second screen which issues them with a unique session number. Simultaneously, a SMS is sent to their cellphone, with a unique dynamic password which is only valid for that particular session and which must be entered within a limited defined time span. "Only by using the unique dynamic password delivered on their cell phone, combined with the session number allocated over the second Internet page, can users finally enter their online account," said Browne. The secret to the system’s success is not only the double layer of security - a hacker needs a user’s cellphone and all the passwords - but also the speed in which the service is delivered. The SMS message is delivered within 20 seconds of first accessing the site. "There is no significant time lag in the security process, unlike other security layers which can eat away at online time," added Browne. Another advantage the MIGSecure system has over more conventional security systems is that it leverages off existing hardware, from both the supplier and end-user side. Finally, Browne said, the MIGSecure system can be used for not only banking sites, but for any Web transaction or database access where confidential or paid-for information is housed, opening up the application spread to far wider than just the financial sector. "The huge range of applications can be viewed at our Web site, www.mig.co.za," concluded Browne. IN BRIEF- The National Archives of the Netherlands and the European Commission on Preservation and Access (ECPA), a close partner to UNESCO’s Memory of the World Programme, recently announced the launch of the Gateway for Resources and Information on Preservation (GRIP), an Internet portal giving access to core material on the various aspects of document preservation. http://portal.unesco.org/ci/ev.php?URL_ID=6099&URL_DO=DO_TOPIC&URL_SECTION=2 01&reload=1035562185 - South Africa’s cheeky muck-raking magazine Noseweek has a new issue out. It contains coverage of a split in the orthodox Jewish community that’s already rucking up a whirlwind of complaints. As the publishers say:"What makes the issues in the Jewish controversy so interesting, and newsworthy to all our readers, is that they so remarkably mirror similar disputes and issues in other religious and ethnic communities. It’s a phenomenon of our time. In our coverage of the difficulties and drama of SA land ‘reform’ on the other hand, there’s lots of ethnic conflict, but not a Jew in sight. And there is, of course, much more of the news you weren’t supposed to know in noseweek edition 41". For details go to www.noseweek.co.za, - According to South Africa’s Online Casino News, the number of South Africans seeking help from Gamblers Anonymous is soaring with advent of Internet gambling and lottery games, and casinos springing up around the country.
ORACLE LAUNCHES SOFTWARE FOR GOVERNMENT FISCAL MANAGEMENT IN AFRICAOracle has released details of a management solution designed specifically for government. This follows on successful implementations in Eastern Europe. The Oracle Government Fiscal management Information System (GFMIS) is a packaged software solution developed specifically to be implemented by governments within a short time-frame and at a fixed cost. Its design is compliant with the business processes determined by the Treasury Reference Model of the World Bank and the International Monetary Fund. The out-of-the-box design ensures that the system can be installed quickly at a fixed cost, and functionality is clearly defined. According to Oracle Africa Operations, this significantly lowers the risk, time and the cost of implementing such sophisticated software. "The solution is ideal for developing nations in Africa, and following successful implementations in Kazakhstan and Bosnia, we are confident that this solution supports all the business processes, from Budgeting to Revenue and Expenditure Management", says Oracle Africa Operations business development manager Mike Mayer. The system supports sound fiscal management and transparency based on uniform business processes. Government is provided with the tools to drive strategic management of cash, revenue, expenditure and asset management. They can review their cash position daily, generate forecasts and have complete management of funds on a day-to-day basis. The solution forms a sound foundation for further development of government fiscal management. Oracle has also assembled an implementation team dedicated to implementing the system. Fast, complete implementation by people who understand this environment is key to the success of the Oracle GFMIS Solution, says Mayer. The team consists of technology and business practitioners who ensure that the necessary business rules and structures are put in place at the time of implementation. Training and support are also included in the package. Local infrastructure providers are engaged to supply computers, networks, other hardware and long-term support. Careful planning is the most important element of a successful implementation, and Oracle’s intention is to form a close team with purchasers and partners, says Mayer. Part of this relationship includes imparting knowledge and skills to all participants.
* In a Ghana ISP Association (GISPA) press conference last week its chair, Francis Quartey announced the start point for the Ghanaian local IXP:" 200 million minutes of traffic transverse our borders. We believe that most of the contents are traffic consumptions in the form of information sharing mainly from outside. In effect the people Ghana are importing information. This has necessitated the routing of local traffic international having a direct bearing on the cost of International bandwidth. This phenomenon would create economic, social and cultural imbalance in Ghana. One of the things that GISPA has initiated to help reversed this trend is the proposed creation of Ghana Internet eXchange (GIX). Members of GISPA have agreed to interconnect their respective networks to make the exchange a reality. What this means is that Ghanaian traffic would be firstly, kept internal by bypassing the international satellite hubs; secondly, local content will experience faster and better response times; and thirdly eventually the local providers take the advantage economic of scale with our combined purchasing power. Ultimately, GIX will be an engine to spur value addition to local content and economic activities. We believe that the GIX would be in place and functioning by 2003 month if not earlier. The GIX would be located in the GCB tower on the 5th floor". * Angel Pascal-Ramsay who worked on Accenture’s digital opportunities work is taking a year’s leave of absence for "travelling, writing and some alternative professional and personal pursuits"...David Mugomba of Metrocomia in Kenya has left to start his own company, Blue Sky Communications Ltd. It is looking to do its first project in Uganda and will seek outsourced telemarketing and market research work...Tanzanian eThinkTanker Aziz Mongi is to marry Jennifer Mrope, daughter of Raynald Mrope, MP for Masai Constituency, CCM. Congratulations. * A new American magazine was launched this week by Kenny G.Kweku: Black Tech Magazine - The Technology Blueprint for Black Business (www.blacktechmagazine.com). The print edition will be on the newsstands by January 2003 and it aims to have a circulation of 2 million. Black Tech Magazine interprets key areas of information technology into a thorough, non-technical format. Business professionals and decision-makers will use Black Tech Magazine to enhance their IT knowledge and improve their business strategy. The online version, blacktechmagazine.com, delivers rich technology content and interactive business resources. Each month, Black Tech Magazine and blacktechmagazine.com reaches a national audience with in-depth information and advice on the application of technology products and services in today’s business environment. * Troubled French telecoms eqipment firm Alcatel says it is boosting its focus on Africa, hoping to triple its sales there. Nigeria and Angola in particular are the biggest opportunities on the horizon, said Gerald Farrenc, Alcatel’s vice president for southern and eastern Africa. * The Zambian government has expressed concern about the lack of a policy framework to govern the development of Information and Communication Technology (ICT). Transport and Communications Deputy Minister Willie Nsanda expressed the concerns when he opened a consultative workshop on ICT in Lusaka last week. Mr Nsanda said with the advanced communication technology worldwide, it was a pity that Zambia continued to lag behind in technology because of the same problem.He said in such a situation, development tended to be haphazard and uncoordinated there by making standards poor and connectivity between systems difficult."It is easy to get into a situation where technology becomes a bottleneck instead of a tool to accelerate development," he said.Mr Nsanda noted, however, that Government was in the process of formulating the ICT policy with the assistance from the United Nations Development Programme (UNDP) to guide the sector. JOBS AND OPPORTUNITIESDon Osborn of Bisharat.net maintains a list of some diverse sites with significant content in various African languages at http://www.bisharat.net/ links2.htm#7 . This is due for revision and expansion soon,and he wants to know if any News Update readers have any suggestions of links to add to this collection? The aim is to get as good a coverage as possible of sites in African languages and interesting presentations (monolingual or multilingual) using those languages. To add new links contact him on: Don Osborn <bisharat@kabissa.org> EVENTSTHE AFRICAN ICT SHOWCASE & BUSINESS PARTNER FORUM CHELSEA VILLAGE, LONDON, 18-22 NOVEMBER ISP UPSKILLS WORKSHOP, CO-ORDINATED BY CISCO SYSTEMS Wednesday 20 November, 9am - 5pm The Programme is as follows: Part 1: State of the art IP Backbone Design: - IP Quality of service - bandwidth and congestion management - IP Interior Gateway Protocol (OSPF, ISIS) Update & Design - Convergence - MPLS &SHY; QoS, Traffic Engineering, Protection & Restoration - Sat links and their impact on TCP performance Axel Clauberg, Manager Consulting Engineering Team, Cisco Systems EMEA Part 2: Caching and content optimisation Horst Duerncke, Cisco Systems EMEA Part 3: Multitasking Steve Simlo, Cisco Systems EMEA Part 4: Ipv6 - Why, when, how? Part 5: Introduction to IP Multitask Axel Clauberg, Manager Consulting Engineering Team, Cisco Systems EMEA To register for the Workshop and the full AITEC Europe Forum, log on to the AITEC web site: www.aitecafrica.com MEDIATECH AFRICA DATES ANNOUNCED MediaTech Africa, the largest exhibition in Africa for advanced technology for the media, entertainment and communications industries will take place from 10 to 12 June, 2003 at the Sandton Convention Centre where it was staged last year. The Screen Africa "Talent & Technology" Conference will again run alongside the exhibition. Information about MediaTech Africa 2003 can be accessed on http://www.rai.co.za/mediatech.
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