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WEEKLY PUBLICATION DEADLINE: 12 pm GMT Sunday. ISSUE NO 180 AFRICA'S DIGITAL DIVIDE INITIATIVES - TIME FOR A REALITY CHECK - AN OFF-THE-RECORD BRIEFINGInterest is using ICT for development is probably well over 20 years old. But interest in the digital divide seemed to come into sharp focus with the G8 Dot Force three years ago. The attention span of world politicians is notoriously fickle. Other important issues - Afghanistan, HIV/AIDS and Iraq - to name but a few always seem to come along. Democratic politicians are often gone in five years. So as were about halfway through the five year cycle it seemed like a good idea to take stock of whats happening on the digital divide front in Africa. In this off-the-record briefing, Russell Southwood tries to make sense of the successes and failures up to this point. Take these random examples from the frontline of Africas digital divide initiatives: - There is a European fund that seeks to invest in African ICT projects. Over 4 years it has only invested in 8 projects. It has a total of 2 million euros to invest. Like many organisations formed to address the digital divide, it has sought to invest for a (lower) commercial return in companies and organisations doing socially useful things. The wet dream for this type of investment would be as follows: an application that involved women in a rural village doing something that affects health or mortality rates. There has been much talk of new models of social investment but the actual practice has been a confused mix of traditional NGO funding with an overlay of upbeat venture capital rhetoric. Not surprisingly, it has proved extremely difficult to get the crosshairs on the target when the social needs are great and the markets (with users who can pay) are tiny. Doing good and doing business can overlap but they are not always the same thing. - In a Northern rural province of an African country there is an NGO cyber-centre. The huge sign announcing it has been pushed over but people still seem to know where it is. It has not had internet access for over a year. The cost of connectivity went up and it could no longer afford it. A lone child plays games on one of the computers. A grant application is pending but the process has been slow, probably at both ends. In the same town there are two busy cyber-cafes with 15 to 20 computers respectively. Connectivitys not great but people are queuing to use them, A telecentre in another country is run by people coming out of the public sector opens between 9-6pm. Asked when users would most like to use the Centre, they replied:"6-7 pm". A school in yet another country has solar-powered computers but no money to connect to the internet. A high-profile telecentre with a great deal of support from the private sector and the "great and the good" in yet another country (which we covered extensively) has collapsed.Its private sector backers said it would become self-sustaining and be the start of a chain of cyber-centres. Only a small number of people are acknowledging any of these problems and beginning to talk about the need for more entrepreneurial attitudes and a hard-headed discussion about financial sustainability. - A European NGO launched a portal to encourage trade with the South using e-commerce. But they had few contacts in the South with which to start trading and they ran out of money and closed down before they could correct this rather fundamental oversight. From the discussion list they ran on the topic it was clear that they had little or no detailed knowledge of business ­ e-business or otherwise ­ or of the mechanics of international electronic transactions. The African regional group of the UN ICT Task Force has met several times and spawned a number of poorly used discussion list topics. These are not insincere or dishonest people. But it has simply proved very difficult to carve out an agenda for action ­ whether policy or project specific ­ on which it can focus. It is also not entirely clear what its parent body ­ the UN ICT Task Force ­ has achieved. Many of those working on digital divide issues share the same basic assumptions and analysis. In headlines, it might read: Africa is lagging behind in ICT terms. ICT can overcome various development problems. Create a facilitating policy environment and ICT will start to overcome these problems and in so doing, close the digital divide. That started being said at high volume three years ago and the mantra is now in danger of sounding pretty thin. With a number of exceptions, all involved (NGOs, Government and the private sector) have difficulty converting generalised propositions like the one summarised above into actual working examples of how ICT will make a difference. It has all too often been a case of solutions in search of problems. As a speaker at a Digital Partners conference in Accra observed:"ICT experts are not tuned to creating solutions (in this context) and NGOs have few skill sets to find solutions (using ICT)." All too often applications have been created for a user (or in commercial terms a client) group who are often not driving the discussion, whether for example farmers or teachers. ICT development rhetoric insists on the primary virtues of working with users. But nearly always the "gatekeepers" are Government or other NGOs. It ought to be the teachers of farmers defining the service or software but somehow the process is strained through secondary "clients" (ministries, software developers themselves, other NGOs) who become the organisation to whom the grants are made. Each of these random examples (and there are many more which could have been included) contain some or all of the fundamental assumptions that launched a wide range of digital divide initiatives. It is often said in Hollywood that there are only a few stories in the world: for example, boy meets girl, revenge and so on. So it is with digital divide initiatives: there are perhaps five basic assumptions and the time has come to look at whether they are working or not. Assumption one: Business can do it The assumption here is that a mixture of less regulation, pump priming funding for initiatives, entrepreneurship and skills transfer will all make things happen that didnt before. The reality is that African technology markets are amongst the toughest in the world. They are nearly all relatively small; carry high levels of political risk and in many cases an overhead of corrupt payments ("marketing and facilitation costs"). There are only really three large markets: South Africa, Egypt and Nigeria. The process of finding a good idea, piloting it and "rolling it out" stumbles on the sheer scale and number of obstacles to doing business continentally: tariff and licensing barriers; the high cost of air travel and the small size of the management cadre to name but three. Few companies can get the savings from scale by operating across the continent that you might get elsewhere: a handful of multinational companies, one or two regional players (for example, Econet) and the brave but struggling Africa Online. If we take the internet it is not hard to see why. It is small, almost entirely price-driven business with low returns except from corporate customers. Until recently, there has been little or no competition for its primary commodity, international bandwidth. With little or no significant intercontinental infrastructure between countries Africa has had to pay large sums to carry local and regional traffic via the US and Europe. Local IXP initiatives and the proposed African Internet Exchange are beginning to address these issues but they have often taken place in a less than sympathetic regulatory climate. So how does this assumption look? Well there have been considerable successes brought about by the private sector. The vertiginous rise in mobile use and the spread of cyber-cafes has brought both jobs and significant social changes. Its a guess but Africas next political generation will probably come from its cyber-café users and they will be younger by several decades than many of the current incumbents. But there are relatively small numbers of internet users as the costs of devices that can deliver it are high relative to incomes and there are few sustainable local content models. With success comes the question of what will happen when the growth curve in ICT flattens? Since there is little or no manufacturing on the continent, it is a service industry and its growth will rise or fall along with the production of other commodities or services. So what will African countries do that will earn them hard currency in the global economy? As India and others have shown, outsourcing is one route. It is not without its problems but only a handful of countries are currently involved in any significant way: Ghana and South Africa being the most notable examples. The successful growth of ICT has focused attention on other shortcomings in African countries. The success story of the Nigerian mobile market is rather undercut by the failings of its power supply industry. You cannot deliver cost-effective ICT if you need to run dual-power systems. Shiny new computers (or even refurbished ones) in schools chime badly with the generally low standard of educational assets in the continent. Viewed optimistically, these contradictions can perhaps sharpen the imperative for change. Pessimistically, they are the complex "layers of the onion" that unfold as ICT initiatives seek to make an impact. The private sector has had considerable success in enlarging access to connectivity despite the still considerable regulatory and governmental barriers in many markets. But although "private sector time" moves faster than "African government time", its been slow compared to what might happen if the remaining obstacles were removed. Assumption 2: Technological innovation and the internet will make it happen This assumption was that technology (particularly the internet) delivered it for us in the developed world, so why not elsewhere? Several of the North American companies that signed up to digital divide initiatives were motivated by a practical mix of social responsibility and self-interest. They wanted to know of it would be possible to create say a low cost device or new forms of local content. Maybe there were undiscovered streams of outsourcing activity. They wanted to leverage their "can do" skills to make it happen and in so doing help change the world and open up new markets. Lets take the example of the low cost delivery device. Africas mobile users have acquired a device in their millions at a price that shows how large the market might be. If you could make a robust, largely voice driven device with wireless connectivity below the USD50 point, theres just a chance that the world might be your oyster. But the hard realities of current production costs seem to make this a shimmering mirage. In the pre-production phase, the Indian produced Simputer was talked about as a sub-USD200 device. Now its been delivered it retails for between USD3-400 and its yet to set African markets alight. A secondhand, refurbished PC will cost around USD200 in many African countries. MediaSolv talked of producing a wireless-enabled PDA for around USD25-30 but this probably translates into a retail price of USD75-100. Its not for want of trying but its difficult to get the device below the threshold needed. So how does this assumption look? There have been few revelatory, paradigm-shifting technological moments out of which new businesses have emerged. There have been almost no Africa-specific, technological developments in either the hardware or software fields. A lot of seriously bright people looked at it very hard and it simply didnt happen. In the field of delivery devices, there are a number of interesting projects using PDAs to gather data but these are largely donor-funded. Hybrid systems ­ getting e-mail delivered to your mobile ­ might yet be successful. Assumption 3: E-commerce will cut out the middleman This assumption was that if sellers in Africa (particularly small-scale sellers) could contact their markets directly, they would find larger markets and get a bigger proportion of the final sale price. The reality check on this one is quite stark. 99% of all electronic transactions in sub-Saharan Africa take place in South Africa. This is both an argument for and against why it wont happen in the rest of the continent. Outside of South Africa, the main large-scale opportunities are in tourism and small-scale things like gift sites. (Budget airfares delivered by selected cyber-cafes might also be an attractive possibility). The volume of goods sold from gift sites is currently tiny. They have been forced to cobble together payment systems using overseas bank accounts, something that is much harder to do after 9/11. They have discovered that simply having a website doesnt deliver customers. You need money and know-how to market. The commercial barriers are almost insurmountable. If you have a Visa merchant account in a developed country, they charge you 2-2.5% of each transaction. Paypal, a system which you must join to use, charges 3.2%. Banks in discussions outside South Africa have talked of charging 7%. This may be unfair but it reflects the perception of financial risk on the continent. In one of the continents larger markets, a big company was turned down by its bank when it asked for a merchant account. It had a long history of taking (and repaying) major loan facilities. What chance an enterprising small company if the big players get turned down? A massive shake-up is required in many parts of Africas financial services sector. Too many markets are either de-facto monopolies or duopolies: there is not enough competition to drive innovation and cost-cutting. As Barry Coetzee of iVeri insists tourism must be the "killer app" and there is no reason why there should not be a massive increase in e-transactions in Africas tourist economies. Why should this matter? Because it will open up e-transaction opportunities in other parts of the economy in its wake. So how does this assumption look? It was fundamentally wrong. No-one looked at or even understood the basis of electronic transactions. Even now (at both national and international levels) you will be hard pushed to meet anyone who can "do the detail" of the arguments and is actually working on bringing about changes. Its a shame because there is tremendous potential. Hybrid electronic payment systems ­ like making payments and confirming them via mobiles ­ makes good sense for vulnerable delivery drivers who are forced to carry large amounts of cash. Assumption 4: Information/knowledge is power The assumption here is that better information ­ whether in the market or for the governance of citizens ­ will better, more efficient or effective choices to be made. This assumption has been powered by evangelising anecdotes that are repeated endlessly amongst the faithful. One which must be apocryphal involves a farmer using a phone to ring the local market to discover the price his crop sells at. In this way he discovers how much the "middleman" is taking from him. Enraged, this leads him to gather his fellow farmers together to start a transport co-operative to take his crops to market. Over the years, the crop and the country seem to have changed and the teller can never quite put his or her finger on the source of the story. Maybe the farmer exists, maybe he doesnt but its an uplifting tale to the teller. We tell each other ICT success stories almost as if they were parables for a better life. Often these isolated examples do not measure up to the hype we give them on a day-today basis. However real life examples do exist. Fishermen on Ugandas Lake Victoria can get an SMS message on their MTN mobile that allows them to know which shoreside market is achieving the best price. Senegals Manobi is offering a similar service for both fish and fruit prices. These are functioning value-added services delivered by mobiles. But equivalent progress from Government has been painfully slow. Indias Uttar Pradhesh made its land sale registration process electronic to cut out corruption and aid transparency. This happened four years ago. Kenya announced it would start work on the process in May of last year. However the continent does not always appreciate the difference between announcement and implementation. Although Senegal seems to have made progress in implementing an e-version of its customs clearance procedures. Perhaps as effective but less visible than either the private sector or government has been the proliferation of e-letters, web-sites and mail-lists that have offered for the first time a working continental grapevine, often connecting a countrys citizens with the diaspora living elsewhere. So how well has this assumption worked? Well the most effective has been the informal and often unplanned growth of e-mail networks. In our own field, the speedy mobilisation of African ISPs in protest when Jambonet cut off Kenyas ISPs was both fast and impressive. E-mail used like this can actually speed things up and get things done in ways that challenge "African government time". The more formal projects may work over time but the jurys still out. As one of those told us:"Weve built castles in the air. Now weve got to build the foundations." The key is always does the information have use-value" and will it make a difference to the user. We listened to a presentation of a project to collect health statistics electronically in a country which barely has the connectivity to make this possible. Even if by some miracle it had been possible to do it by tomorrow, how would the information produce different decisions? No-one seemed terribly clear. One might guess that the local doctor makes intolerable choices about allocating resources between many overwhelming health demands. But how would a statistical description of his or her dilemma help change the shape of the problem? Perhaps the fallacy is that better information will always drive better decision-making. The project seems to have difficulty passing the "will it make a difference?" test. Assumption 5: Open source will free Africa from unnecessary cost burdens The assumption here is a compellingly simple one: Africans have no money to pay for Microsofts software. Linux is free. Its a marriage made in heaven. A sub-variant of this argument is that important information should be free to Africa on the same basis. We tread softly here and with great caution as the worldwide linux movement has some of the same distinguishing features as a religious jihad. Any obstacle is merely something to be overcome through true belief and any suggestion that there might be two sides to this argument often produces more heat than light. To be fair, most of the proponents on the continent itself are as sweet-tempered as you might wish for. But there are nearly always more people arguing for it than actually using it. The reality on the continent is not wholly promising for open source. Linux is widely used for server operations by ISPs and as elsewhere, by those with server-based applications. There are interesting thin client applications like DireqLearns Open Lab, But recent improvements in desktop applications has yet to translate into anything resembling a sizeable user base. Push and pull comes into play here. Without a substantial user base, the continent will not grow the critical mass of engineers it needs. Without a substantial number of linux engineers, how will the applications get written (and tested and updated) that will create the user base? One person closely involved guessed that there were probably 300 linux engineers in the whole of sub-Saharan Africa. One country-based linux mail list has participants who can be counted on the fingers of two hands. Even the committed find it hard to survive: one dedicated linux programmer has recently put Windows back on his desktop. For any organisation running a linux-based application that is not already in existence, it would require them to have a technologically confident member of staff and a peer group user base that it could turn to when problems arose. There would be no manuals or hotlines, however unhelpful. That said, the argument remains compelling but there are precious few detailed and costed examples. The recent Bridges.org study is helpful on the arguments that might inform a decision but we must await later work for costed examples. Open source could work well in Africa but it would require a massive commitment from the linux community worldwide. It would require the newly created FFOSSA to act more as an effective, self-help skills transfer group between the developed world and Africa. The African Network Operators Group (AFNOG) perhaps provides a model that might be followed. As one close person closely involved in digital divide initiatives told us:"Casual observers have heard so much nonsense about the magical pixie dust of ICT and the coming age of digital bliss it augers in the developing world - its necessary for those in the field to counteract the hype with some hard-nosed scepticism. Its almost like a penance - we need to rebuild credibility for the movement by showing we appreciate the folly of all the misadventures that have gone on around us." Perhaps its time for this kind of wake-up call if interest in closing the digital divide is to show better results in the next three years...
WORLD BANK SET TO FINANCE RESTRUCTURING OF DRCS INCUMBENT OCPTDRCs Minister of Post, Telephones and Telecomms had a three-way meeting last Thursday between the Government, the World Bank and state telco incumbent, OCPT. On the agenda for this meeting was financial assistance to help restructure OCPT, which is probably one of the most shell-shocked of the incumbents on the continent. "The restructuring will have several steps: immediately, the employment of people with sufficient experience to run the company and the voluntary redundancy of other employees, the payment of salary arrears and funds for other forms of assistance," indicated Minister Gertrude Kitembo. (SOURCE: Le Phare) ANGOLA TELECOM SIGNS INTERCONNECT DEAL WITH GATEWAY COMMUNICATIONSGateway Communications has announced a bilateral interconnection agreement with Angola Telecom, the dominant fixed-line and GSM operator in Angola. The agreement will assist Angola Telecom in remaining ahead of the competition in delivery of international services in the face of deregulation in fixed and mobile telephony. Angola Telecom is the incumbent telco in Angola. It supplies services to more than 100,000 home phones and Movicel (a subsidiary of Angola Telecom) supplies services to more than 120,000 mobile phone users. By partnering with Gateway Communications, Angola Telecom will gain access to increased revenue and international traffic volume from Gateways extensive pan-African and international customer base, which includes PTTs, GSM operators, and non-traditional sources of traffic such as the international calling-card market. The service will also lower the cost of outbound calls from Angola to key international destinations, such as European and African mobile networks, through Gateways targeted Route Management Services. Gateway Communications will install equipment at Angola Telecoms premises and utilize dedicated fibre capacity, via the SAT-3 submarine cable, to ensure that Gateways customers and Angola Telecoms subscribers are provided with a high quality of service. As a result Gateway is able to deliver the cost-savings of Voice over IP technology with the quality of a traditional telephone network. According to Jose Pereira, International Business Director at Angola Telecom "As the leading provider of telecom services in Angola we are excited to be working with a carrier that understands the African market and that will allow us to remain competitive in international services while delivering an exceptional quality of service." VODACOM FACES NEW OBSTACLE TO BUYING ECONET WIRELESS NIGERIAThe battle for control over the Nigerian cellphone operator Econet Nigeria took another convoluted twist last week, with SAs Vodacom facing legal action for allegedly enticing the Nigerian operator to engage in a breach of contract. Vodacom has made a bid to buy a stake of 50% plus one share in Econet Nigeria, in a deal that has theoretically been accepted by the cash-strapped Nigerian company. But a 5% stakeholder in the Nigerian operations, SA-based Econet Wireless International, claims to have the pre-emptive rights to buy any shares that come onto the market. Strive Masiyiwa, CEO of Econet Wireless International, has already instigated legal action against Econet Nigeria in an attempt to block the equity sale. Now he has attacked Vodacom itself, by filing an application against Vodacom in Nigerias high court alleging that the company has engaged in actions to "induce a breach of contract". Masiyiwa said his company offered to pay USD150m to take additional equity in Econet Nigeria, and that offer was accepted this May. The MD of Vodacoms international operations, Andrew Mthembu, has previously said that an agreement such as the one that supposedly gave Econet Wireless International the first rights to any shares could always be overturned if the shareholders voted to do so. (SOURCE: Business Day) SAS TELKOM LOSES LEAST COST CALL ROUTING CASEThe Pretoria High Court struck a blow for the bottom line of thousands of businesses last week, ruling that they can continue using a system that saves them millions of rands by diverting telephone calls off Telkoms lines onto cellular networks. Corporate SA will heave a sigh of relief at the long-awaited verdict, which means that the estimated 90% of large companies that use the system no longer face the threat of legal action or disconnection by Telkom. It also means they can continue slashing their phone bills by up to 40% using the technology known as least-cost routing. First National Bank said yesterday the system had proved a boon to the bottom line since it was installed more than four years ago. Head of technology Yatin Nasai said it had cut the banks bills in the hubs and call centres where it was installed by as much as R200000 a month. (SOURCE: Business Day) NIGERIAS GLOBACOM, OTHERS ACCUSE MTN OF STALLING INTERCONNECTIVITYFor allegedly refusing to open its interconnection circuits, MTN Nigeria Communications Limited has been dragged before the Nigerian Communications Commission (NCC) for anti-competition practices. In the trenches for the war are several operators, including new entrant Global System of Mobile Communication (GSM) network provider, Globacom and fixed wireless provider, Intercellular, among others. They are accusing MTN of high-handedness in its operations, especially for allegedly refusing to open its trunks to other operators. Specifically, Globacom has alleged that its subscribers find it difficult to access MTNs network while it is easier for the firm to reach its network. While Globacom had taken its protest to the NCC, urging the regulatory agency to act to avert a collapse of its infant network, Intercellular Nigeria in separate letters to MTN sought for clarification and understanding to save the growing telecom sector from imminent collapse. While Globacom is experiencing problem in Lagos and Abuja due to its inability to connect seamlessly to MTN, Intercellular is alleging that the company has made it impossible to connect its network in Kano despite MTNs excess interconnection circuits of over 150 in the state. Globacom spokesman, Mr. Tunde Kaitell confirmed that a formal protest had been made to the NCC. He, however, declined to give details. Intercellular Chief Executive Officer, Mr. Bashir el-Rufai in his letter to MTN on October 13, titled: "Anti-competition and Near Monopoly Behaviour" accused the organisation of trying to stifle other operators over its refusal to open its trunks to them. (SOURCE: The Guardian) BRITISH COUNCIL OPENS ETHIOPIAN TELECENTRE IN DEBRE BIRHANThe Debre Birhan Multipurpose Community Telecentre was officially opened on Monday last week at Debre Birhan Public Library. The aim of the Centre is to provide computers and telecommunication facilities for local communities in Debre Birhan and the immediate environs it was learnt. According to British Council, the centre will provide Internet, e-mail, fax, telephone, CD-ROM service, word processing and desktop publishing, computer literacy training, library service, through the provision of access to national and worldwide electronic information of databanks, and distance education, etc. to the communities in Debre Birhan and the nearby towns. The Centre was established by the British Council in collaboration with the Ethiopian Science and Technology Commission. The first of its kind in Ethiopia, Wolisso Multipurpose Community Tekecentre was established in February 2000 and Aksum Multipurpose Community Telecentre in October 2002 by the same project partners. The Gondar Telecentre will be opened within the next few months. (SOURCE: Addis Tribune) IN BRIEF- Business Parks of Mauritius which is managing the "cyber-city" project in Ebène has issued a new tender document for the supply and implementation of a telephone network on the site. - As part of efforts to stem the tide of the prevailing interconnectivity disputes in the telecommunications sector, the industry regulator, the Nigerian Communications Commission, NCC, has issued a procedure for resolving interconnectivity disputes. The procedure known as NCC Rule for Arbitration of Interconnection Issues and Disputes, makes allowance for the appointment of an arbitrator, who may be a staff of the commission or an outsider with relevant competences, to arbitrate on open or unresolved interconnection issues arising under the Nigerian Communications Act 2003. - pulver.com will announce the availability of a low cost 802.11b VoIP handset at pulver.coms 2nd Wireless Internet Summit, November 10-11, 2003, in Santa Clara, CA. "It looks and a works like a cell phone, but it does not depend on a cell phone company. The WiSIP phone means Free World Dialup users no longer lose access to Free World Dialup when traveling," noted Jeff Pulver. - RAD Data Communications Vmux voice compression solution has been chosen by Atlas Telecom Network, the wholesale division of Atlas Telecom, a global telecommunications operator with operations in Africa. - Econet Wireless Kenya had a setback last week, after the High Court temporarily stopped it from being issued with a licence by the Communications Commission of Kenya.Earlier in the day, the consortium, which won the bid for Kenyas third mobile phone operator, had submitted a performance bond to the commission within the stipulated 30-day period, after winning the bid, and was now looking to raise Sh2.1 billion for the licence fees. Officials of the Ushirika Communications Ltd, special purpose vehicle created for members of the consortium from the co operative sector had declared at a news conference that the consortium will raise the funds by the end of December. High Court Judge Lady Justice Calpana Rawal issued the orders last week, following an urgent application by the Kenya Telecommunications Investment Group (KTIG) one of the unsuccessful bidders for the license. TELECOM RATES, OFFERS AND COVERAGE- Celtel Zambia limited gave all its subscribers free calls to other Celtel subscribers on Independence day last Friday October 24, as part of the firms independence bonanza. - The price of NITEL GSM recharge cards in Kano State have risen to N1,100 as a result of the scarcity of the cards from the streets and business centres in the state, a Kano Trust investigation revealed.
TUNISIA HOSTS ICANN MEETING THIS WEEK IN CARTHAGEThe international conference of the Internet Corporation for Assigned Names & Numbers (ICANN) will be held in Carthage, Tunisia, 27-31 October 2003. More than 500 Internet domain name experts will take part in the ICANN meetings hosted by the Tunisian Ministry of the Communication Technologies and Transportation and the Tunisian Internet Agency (ATI). The forthcoming Tunis event aims at intensifying international cooperation in the field of communication and Internet technologies. It is organized in the context of the preliminary activities program of the International Summit of the Information Society. The first stage of the Summit will be held in Geneva, Switzerland (December 2003) while the second stage will be held in Tunis in 2005. Simultaneously with the ICANN International Conference, a number of international organizations specialized in Internet activities will hold their meetings and assemblies in Tunisia. They include the meetings of the Internet Society (ISOC), the Government Advisory Committee (GAC) , the African Top Level Domain (AFTLD), the Arabic Internet Names Consortium (AINC) and the Multilingual Internet Names Consortium (MINC). For more information: www.icanncarthage.tn SAS REGULATOR ICASA DECLARES WIFI HOTSPOTS LEGAL BUT LIMITEDIt appears as though wireless Internet access (WiFi) is here to stay, as the Independent Communications Authority of SA (ICASA) has reached the conclusion that it is legal as long as the service is provided within the borders of a customers premises. The regulators findings and conclusions go against Telkoms claim that the service should form part of the Public Switched Telephone Network (PSTN), which only it is allowed to provide, paving the way for many more hotspots to be rolled out. "This stance certainly helps to clear up a lot of the uncertainty in the market and basically opens the door for many more hotspot roll-outs to take place." (SOURCE: IT Web) EGYPTIAN TEXTILE INDUSTRY SET TO ENTER E-COMMERCE FOR EXPORTThe Egyptian textile industry is to take its first steps in e-commerce in the next few months, experts said recently. Small-and medium-scale textile factories will be able to market and export their products, especially to the the European Union (EU) through the channels of e-commerce and avoid the complex export procedures, experts said at the E-MED TEX-NET seminar that was organised by the Electronics Research Institute of the Ministry of Higher Education and Scientific Research. E-MED TEXÐNET is a technology and innovation transfer project, focusing on the most important industrial sector for the most countries of the south Mediterranean. The aim of E-MED TEX-NET is to promote existing human resources networks and develop new networks for excellence among the key players that are directly associated with textile industries in the Mediterranean region. These networks will be supported by a pilot portal and e-market place, which will include a database and on-line matching of offer and demand, on-line benchmarking for company certification, and on-line training. The seminar reviewed the outcome of a joint research project conducted by the Electronics Research Institute (ERI) and the EU to prepare these programmes. This seminar is part of regional and inter-regional workshops organised in Arab countries to increase awareness of the various dimensions and to stimulate further information exchange between Arab government and enterprises which are active in e-commerce. Dr Salwa Nassar of the ERI and leader of the research team said the e-gate was set up to develop and promote trade exchange between Egypt and 19 Arab and European countries in the Mediterranean Basin, particularly in textiles through an electronic network connecting the north and south Mediterranean region. "The electronic gate is now a reality and there will be no alternative for this gate in future trade exchange in all fields," Dr Nassar told the daily newspaper el-Gumhouria, sister paper of the Egyptian Gazette. Dr Nassar said that the model prepared for the electronic networks was founded on three sub-projects. "The first sub-project, Inter-Enterprise Database which will be an effective mechanism for the management of information necessary to build business relationships in the textile sector. "This service is considered of major importance for the socio-economic evolution of the sector in the Mediterranean," Dr Nassar told the paper. "The second sub-project, Evaluation and Benchmarking System, (EBS) is for the installation of a benchmarking system to enable companies to evaluate their competitive status in comparison with reference models, which will be developed from company data, collected from selected companies (Core User Group)," she explained. Concerning the third sub-project, Training on Information Tools and Systems, Professor Hisham al-Dib, deputy chairman of the project, said that its aim is to formulate an advanced training programme, which will be available in electronic form and in the traditional classroom format SOURCE: Egyptian Gazette IN BRIEF- Three companies have applied to the Communications Commission of Kenya (CCK) seeking licenses to provide public data communications network and value added services. CCK Director-General, Sammy Kirui, said the applicants for public data communications network provision are Pegrume Limited and Sopanet Limited while Cellulant Kenya Limited wants to provide value-added services. - Gilat Satellite Networks Ltd. And Telkom SA Ltd. Have teamed up to launch Telkoms satellite broadband service, based on Gilats Skystar 360E VSAT platform.This offering launched as Spacestream Express will offer always available Internet connectivity and data connectivity for enterprise customers anywhere in South Africa at data rates ranging from 64kbps download and 16kbps upload to the top end of 512 kbps download and 128kbps upload. - Nigerian ISPs may have begun exploring options to sustain their operations as the December 31 deadline handed to them by the Nigerian Communications Commission to quit the ISM, band draws near.However, president of Internet Service Providers Association of Nigeria, Sunny Imudia, is optimistic that the NCC would rescind its decision on the quit order. He nevertheless maintained that there are options, though more costly, which the ISPs could explore, should the commission stand its ground. 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CS HOLDINGS, TELKOM FUND SYSTEM FOR SAS LEGAL AID BOARDIn a deal worth R14.4m, JSE-listed CS Holdings, in partnership with Telkom, is to develop and implement an administration and financial management system for the Legal Aid Board, an independent statutory body that provides legal aid to SA citizens. Telkom and CS Holdings recently concluded an alliance aimed at offering customers a complete solution with a single point of responsibility. The alliance is said to have added significantly to the two companiesââ¬â"¢ service offerings, ensuring optimum operational delivery. The Legal Aid Board offers assistance in legal representation, as well as access to justice, necessary information and relevant resources, and ensures legal advice, accurate information and clear guidelines on the protection of human rights. "The Legal Aid Board needed an efficient ICT system and infrastructure to enable it to offer informed legal counsel to citizens," says CS Holdings programme manager, Roy Kerr. "An integrated and fully functional ICT system became a critical factor in ensuring the organisationââ¬â"¢s successful future operation, and a countrywide communications network infrastructure was needed to link its 60 nationally located Justice Centres to the head office in Johannesburg. " "Each Justice Centre operates as a large legal firm, offering a one-stop service for criminal and civil cases, and also serving a number of courts," explains Legal Aid Board Finance and ICT executive, Kumaran Naidoo. "As legal representatives spend most of their time in court, we needed to use technology to simplify and speed up processes to allow our Justice Centre staff to spend their time effectively on service delivery. An integrated, online, real-time software solution was necessary to achieve this objective." To this end, the Legal Aid Board has implemented a new wide area network (WAN) that connects all the Legal Aid Boards Justice Centres to each other so that new business control systems, which include the new administrative and financial system, can be put in place. The administrative and financial system, for which CS Holdings and Telkom are responsible, incorporates workflow (K2.NET), financial (Syspro) business intelligence (ProClarity) and document management modules (QuartzIT), all of which have been integrated into a single, comprehensive solution. "The fact that disparate products, which usually operate in isolation, have been seamlessly integrated to provide a virtually paperless workflow and document system makes it unique, specifically within the legal fraternity," says Kerr. "The new system will enable the Legal Aid Board to monitor standards and create uniform processes without centralising everything at head office and causing delays in decision-making, or relying on similarly cumbersome processes," he adds. "Each Justice Centre will eventually be able to track the status of all the cases that it is handling, monitor its budgets, control expenditure and provide timeous on-line, real-time management information for decision making," adds Naidoo. "Additionally, staff members will be timeously and systematically managed in terms of case allocation, workflow and case progression. Being able to track the productivity levels of our attorneys will enable us to better manage our resources, while delivering an improved service to our clients." The system is scheduled to go live on 1 April 2004. (SOURCE: ICT World) DATAFIN CLINCHES OUTSOURCING DEALS WITH UK-BASED COMPANIESDataFin has successfully completed outsourcing contracts with three UK-based companies. Plans to set up further similar alliances are under way. The projects involved recruiting and setting up development teams for London Bridge, Work Share and Intelligence Q, who moved their development function to this country. Previously, their development teams were based in India and the UK. Lindy Sollinger, founder of DataFin, says that its recruitment company placed most of the programmers in the development teams, consisting of Visual C++, Java and Visual Basic developers, within six months. "DataFin won this business based on its market position, integrity and ability to provide professional and highly skilled developers," Sollinger says. "Factors such as similar time zones and cultures, as well as efficient communication and favourable exchange rates, also helped the clients to recognise the benefits of establishing their development teams in Cape Town. In addition, local developers are well known for being highly competent and hard-working." On the preferred supplier list of most companies in Cape Town, DataFin has an extensive database of more than 8 500 candidates. The company has a strong Web presence, and advertises extensively on all local e-recruitment sites. Although DataFin covers all aspects of recruitment, it focuses on developers, project managers, testers, technical writers, business analysts, ERP/CRM consultants, ICT and network specialists as well as new media experts. Sollinger says, "DataFin is dedicated to playing an integral role in the development of Cape Town as an ICT hub, and aims to improve the recruitment process as a whole. The opportunity to work with UK-based companies is fully in line with the companys objective to facilitate a "brain gain" rather than a "brain drain". (SOURCE: ICT World) IN BRIEF- JSE-listed UCS Group has been named Top IT Company in Gauteng at the Top 300 National Companies Awards held at the Sandton Convention Centre in Gauteng on October 16. - SA ICT market analyst BMI-TechKnowledge has announced the release of its report: South Africa multifunctional peripherals forecast and analysis, 2002-2007. The report indicates that the local multifunctional peripheral (MFP) market exhibited a robust growth of 22,7%, from 57 300 units in 2001 to 70 306 units in 2002. It expects the sub-Saharan PC market to reach 2.29 million units by 2006, with notebook sales showing the fastest growth. It says in its Sub-Saharan Africa Personal Computing Forecast and Analysis 2002-2007 that PC sales in the region totalled 1 246 550 units in 2002, with a value of $1 404.36 million. - Mauritius Telecom, the incumbent telco, has selected Sun Fire servers supplied by Sun Microsystems sub-Saharan Africa to power its operational support systems.
KENYAN GOVT TO SPEED UP TELKOM SALE, COMPLETE BY JUNE 2005The Government plans to fast-track the restructuring of Telkom Kenya in preparation for the sale of its equity at the stock market. The Permanent Secretary in the Ministry of Transport and Communication, Gerishon Ikiara, disclosed that part of the shareholding of the giant state corporation will be sold to a strategic partner "of international repute." He, however, declined to say whether the targeted investor has been identified. "Our strategy is to commercially restructure Telkom Kenya in preparation for privatisation through an Initial Public Offer (IPO) at the Nairobi Stock Exchange. The exercise will be completed by June 2005," he said. His remarks were contained in a speech read on his behalf by a senior deputy secretary in the ministry, Salim Ndemo, during the official opening of the Kenya Private Sector Alliance sponsored forum on Information and Communications Technologies. Ikiara said the restructuring and eventual sale of Telkom Kenya was a key plank in the Governments national growth strategy for the telecommunications sector.It also plans to undertake sector reforms that will pave the way for entry of private sector investment. (SOURCE: Liquid Africa) ECONET WIRELESS SHARES TUMBLE BY 40 PERCENT ON NEWS OF NIGERIA BATTLEEconet Holdings Limiteds shares have lost 40 percent of their value over the past few weeks. An analysis on the counter showed that the share tumbled by almost 45 percent to Z$43 on Tuesday this week from Z$62. It has taken a nosedive since the beginning of last month from Z$74 to its current price, which analysts attributed to the developments at the groups foreign subsidiaries. Directors of Econet Wireless Nigeria, which is part of Econet Wireless International headed by Mr Strive Masiyiwa, unanimously gave Econet rival, Vodacom of South Africa, the right to acquire the majority scrip in EWN. The EWN board recently accepted about US$600 million offer by Vodacom Group Limited of South Africa, to acquire controlling shares in the Telecommunications Company. The mobile cellular operator also witnessed its shares easing by Z$3 to Z$42 barely minutes after the group listed an additional 999 000 shares on the Zimbabwe Stock Exchange early this month. However, stock market analysts have maintained that the counter was still a good buy. "Current trends on the counter are a mere reflection of negative sentiments by some investors. "The downgrading appears to be based on sentiment rather than fundamentals and one has to acknowledge that the Zimbabwe dollar tariffs are quite low compared to regional telecoms operators. "We see activity on the counter picking up and we advise serious investors to buy," said an analyst with a local stockbroking firm. Meanwhile, the analyst has dismissed as short-lived the recovery on the equities market that has been retreating for the past month. "The current gains on the stock market are not a true reflection of the direction it will take in the fourth quarter. "The recovery will be short-lived as it has only been buoyed by companies that are to release their year-end results over the next two months. "The announcement of the national budget by the Minister of Finance and Economic Development next month would largely determine the course of the market. "We might be in for a further slip of the stock market," he said. The industrial index last week closed at 607 915,58 points and has continued to register gains, adding 9 496,14 points on Monday with a further 3,9 percent (24 096,89 points) rise on Tuesday to close at 641 508,61 points. SOURCE: The Herald IN BRIEF- Vodafone Egypt announced its 1Q FY04 results ending in June and the company posted impressive 144.3% net profit growth to LE199.8 million, versus a LE81.8 million realized in the comparable period last year. Net revenues for the associated period surged to LE685.1 million versus a comparable LE467 million, mirroring a 46.7% advance, while the COS/Revenues ratio meanwhile improved to 39.7% in 1QFY04 versus 42.5% calculated in 1QFY03. - SAs Telkom last week invited bids for the 30% stake of Swiftnet, its wholly owned subsidiary that provides wireless data services. The sale of an equity stake is a term of the fixed-line operators licence, which stipulates that 30% of equity should be sold to empowerment groups. Swiftnet, which trades as Fastnet, provides "synchronous wireless access" to corporate companies and emerging businesses. Its services include retail credit card and cheque terminal verification, telemetry, security and fleet management. Last year it contributed R93m to Telkoms operating income of R6,5bn.
THE DMOZ ROUTE TO BETTER PROFILE FOR AFRICAN WEB SITESAfrican web sites are not as well listed as they might be, argues our e-commerce correspondent Cordelia Salter-Nour" "A while back I volunteered to be the editor for the Africa ICT and Development category of dmoz - the open source rival to google. Getting your site on dmoz is one of the recognized (although not sure-fire) ways to get your site on google and other major search engines because they all feed off dmoz. Africa is very under-represented amongst the editors - there are so few for the Africa category that they dont even have their own list and are lumped in with general. If anyone has an African ICT in development project, Im the editor and so will make sure they get listed (as long as they meet the requirements). There may well also be a lot of people out there interested in being Africa editors. The better Africa is represented in dmoz, the better it will be reflected in google and other directories. The link below is the one for the Africa ict in development category. There seem to be quite a few inconsistencies and category cross-overs but their are systems to sort these out. IN BRIEF- SAs muck-raking magazine Noseweek issue 50 is out now. Youll find whats in it at www.noseweek.co.za. It will be launching an on-line version of noseweek soon. This will include a searchable archive of all past articles, and will be particularly suitable for people overseas, or for local readers who want access to past stories. Or for those who prefer their noseweek on computer. A special introductory price offer for people on its e-mail list will be coming to you soon. - For those interested in art, design and fashion, go to Espace Faguèye, a web site launched by Mame Faguèye Bâ: http://www.fondationolivier.com/ - flysaa.com has opened an African web site that allows people in other African countries to book tickets on the airline. - Zimbabwes Anstey Global has launched its website that promises a lot of content relating to ICT and knowledge management: - The "Music and Computer for Future Cultural Heritage" event at Binga ITC can be read about at: http://www.mulonga.net/project/musicWorkshop.html Advertisment: Sky 2 Net LTD providing A-Z solution for Internet & VOIP via satellite (C-Band) that covers all Africa and Asia. The solutions including end-to-end Equipment of V-sat, wireless, VOIP, Bandwidth Management and Anti-Spam (outgoing). Sky 2 Net provide Internet and International call termination and generation for prepaid cards and regular operators. - Web Site: www.sky2net.net - E-Mail: wilan@sky2net.net - Tel: +972-54-233261
PEOPLE* Chief Alaba Joseph, president and chief executive officer, Mobitel Nigeria Limited, a national private telephone operator (PTO) and president of Association of Telephone Companies of Nigeria (Atcon), has said that the prices of telephone services would continue to drop, as more operators enter the market and provide the necessary competition that would compel existing operators to review their pricing mechanisms. He said the recent downward review of prices and addition of value-added services was a response to the innovations in technology, which has made Nigerian PTOs go for Code Division Multiple Access, CDMA 20001X, an improvement over the TDMA. * Dali Mpofu, Group Executive Director of Corporate Affairs at Altron and the Chairman of the ICT BEE Charters working committee, was named IT Personality of the Year at a gala evening in Johannesburg last week. Dali won the award in recognition of his exceptional contribution to the development of the IT industry. * Former Managing Director of First Bank of Nigeria Plc, Bernard Longe has lost his bid to be reinstated to his post as the Federal High Court, of Lagos, endorsed his dismissal by the Companys board. Longe was sacked from First Bank sixteen months ago, after he facilitated an unsecured $131.7 million facility to IILL in the botched attempt at acquiring a 51 equity stake in the Nigerian Telecommunication Limited (NITEL) EVENTSNTIC et Entreprenariat - lArt de concrétiser ses projets Balancing Act et Afribone en partenariat avec lIICD organisent le 05 Novembre à lhôtel Salam à partir de 8H00, un atelier sur le thème : « Entrepreneurs daujourdhui et de demain dans les branches de lInternet, des Télécommunications et de lInformatique » Animé par Russell Southwood (Balancing Act) et Dr. Boubacar Kanté (Afribone), Ousmane Berthé (Datatech), Siné Traoré (ImpactDev) · Présentation dun réseau de commerce
électronique. Linscription à cet atelier est gratuite. Le nombre de places est limité, inscrivez vous le plus rapidement en appelant Afribone au 223 39 49 ou en envoyant un e-mail à atelier0511@afribone.net.ml Date limite des inscriptions le 30 Octobre 2003.
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