ANGRY CUSTOMERS BESIEGE GHANA TELECOM CUSTOMER SERVICE POINT
A group of angry customers last Wednesday mounted a demonstration against Ghana Telecom for poor services which had worsened over the past few months. Workers at one of its customer service points had to lock themselves up in the offices to avoid the wrath of the angry demonstrators.
A spokesman for the customers, Kwame Karikari, told the Chronicle that GT officials had always given excuses without making any effort at addressing their problems.The demonstrators complained that most phone booths in the city were not functioning yet GT kept on selling phone cards to the public even though they could not use. He said it was increasingly becoming difficult for one to get through with a single call without dialing and redialing a number several hours. The regional head of GT, Nana Tannor, has however, attributed the situation to the increase in the number of people who use the telephone.