Issue no 576 14th October 2011
top story
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In Africa, mobile operators are finding themselves in a situation where their data traffic exceeds their voice traffic but the income from data is much smaller. The crunch is that data also congests the network far more quickly than voice. Many assume that LTE will deal with this surge of data use but bandwidth is like a recreational drug: the more you have access to, the more you use. Russell Southwood looks at how good, old-fashioned Wi-Fi has suddenly come into its own and how it poses a number of challenges for Africa’s mobile operators.
The dream of the insurgent challengers to the mobile operators was that those providing hot-spots would take the static part of a customer’s voice use, leaving the mobile operator with “the road”. Unlicensed Mobile Access (UMA) was an attempt to integrate Wi-Fi voice offload but it never worked. When Wi-MAX was at its high point, mobile voice was a promise that seemed always round the corner but never quite with us. Now LTE has arrived and Wi-MAX is a “transitional technology”: in other words, it will soon be, so long it’s been good to know you.
With the rise of smartphones and the steady arrival of tablets in Africa, data use is increasing within the constraints of what is still largely premium pricing. Estimates vary but somewhere between 20-40% of data traffic in developed markets is going over Wi-Fi networks, The main reason for this “Wi-Fi offloading” is that the mobile operators can’t keep up in network terms with the rapid growth in data. Africa’s pattern will differ only by degree.
So here’s the dilemma for the mobile operators. There are a small number of premium customers who generate the largest percentage of your high-margin income. Increasingly they are wandering round with different devices – smartphones, tablets and laptops – that allow them to pick and choose for data (by price and quality) which network they want to be on.
So the threat comes from those who might provide better pricing and less congested access. Google has partnered with Kenya’s Wananchi to provide (through a new business unit) Wazi hot-spots. It has piloted one at The Junction shopping mall in Nairobi and has 500+ regular customers.
It will work with ISPs and mobile operators to offer a unified roaming scheme (like Boingo) and has a back-end exchange that deals with retail and wholesale billing. It will fill in gaps where it doesn’t have wholesale partners and will roll out in Kenya and across East Africa. You get the first ten minutes free and then it costs you KS50 (US47 cents) an hour or KS500 (US$4.73) a month.
In another part of the continent, In September South Africa’s IS confirmed that it was at an advanced stage of planning for a project that could see it build out a series of metropolitan Wi-Fi networks to serve business campuses and city streets in densely populated urban areas.
The region’s mobile operators have not been slow to see the threat and some are moving pre-emptively into the space and exploring the business model. One operator has rolled out 1,500 hot-spots in one country but the experience has raised significant issues for them that will affect any hot-spot operator at scale.
The backhaul network needs to be upgraded to handle additional traffic and from a new source. As with base stations, the hot-spots need to have 24 hour guaranteed power and there are sometimes licensing issues for masts with city hall or local government. Note to Governments: rein in greedy local authorities who are increasing the costs of closing the digital divide.
The aim is to provide relatively large geographic areas that are covered by 20-50 metre Wi-Fi hot-spots. Others are looking at Wi-Fi mesh networks but these can be expensive if they are provisioned with back-up units. However, whatever its limitations, a Wi-Fi mesh network can provide up to 50 kms coverage. If both operate in unlicensed spectrum, this reduces the cost of delivery, although on occasions it reduces the quality of delivery.
But Wi-Fi is a significantly different technology to existing mobile infrastructure as Hans Beijner, Ericsson's head of product marketing management told Fierce Wireless. The QoS provided by Wi-Fi is very dependent on how it is deployed and what backhaul techniques are used. "It's possible to get close to ‘carrier-grade' performance with Wi-Fi for data services, but not good enough for voice," he said. "Also, the technology doesn't have the same admission controls that you have with cellular, which can result in complete congestion." Since voice and data congestion is a fairly constant feature of most urban African networks, the issue is surely hot-spot capacity.
The fear of the mobile operators is that their high-margin, premium customers will choose to “sleep with” other data providers who are more cost effective and only come home to them for cheap voice. Or, heaven forbid, they might start using mobile Skype clients with these less fussy hot-spot providers to reduce their outgoings. The cost of both current voice and data roaming charges makes this a great temptation for the international visitor. For lower-end customers who are heavy SMS users, the attractions of e-mail will soon become apparent if they are not already.
But with LTE, isn’t this really another of those transitional moments, like the coming and going of WiMAX? Maybe but…The but is as Mark Rayner, CEO, DStv Mobile observed that the upward suck of bandwidth required to use “rich” content will continue to grow:”LTE will come and make the lives of content owners vastly different. But the new bandwidth will bring more demands like HD. So we will still need to be fighting for bandwidth and fighting for it at the right price.”
Also, LTE provides those impressive theoretical download and upload speeds by using a lot of spectrum and all of that will have to be paid for. In addition, one of Africa’s key mobile operators told us that they would be provisioning each LTE base station with 2-8 fibre cores. Some mobile operators are ready for this moment and have extensive fibre backbones but the cost for others will be punishing. All that speedy new LTE data will only go as fast as the slowest link in the network.
So good, old-fashioned Wi-Fi still has legs to run for some time to come. But what would really make a difference would be if a regulator was to offer a series of 2 year pilot licences to new and existing operators to offer data and voice using Wi-Fi in the unlicensed spectrum in un-serviced areas.
This week on the BalancingActAfrica You Tube channel:
Henk Kleynhans, Chair of WAPA on TV White Spaces proposals in South Africa
Steve Song, CEO, Village Telco on the TV White Spaces Workshop
Richard Bell, CEO, Wananchi Group in Kenya on international fibre connectivity, local TV content for its Zuku bouquet and financing its vision:
Kamal Budhabbatti, Craft Silicon on its banking products and m-money payment product ELMA
Riyaz Bachani, CTO, Wananchi on its Wazi hot-spots partnership with Google
Want up-to-the-minute breaking news? Balancing Act's Twitter feed provides a combination of breaking news for telecoms, Internet and broadcast in Africa, direct tweets from countries visited and access to the occasional rumours circulating. You can follow us on:
@BalancingActAfr
telecoms
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Zimbabwean technology journal Techzim reports that state-run GSM network operator NetOne has notified 3G test users that they will soon have to pay for mobile broadband access. An SMS message told test participants that ‘unlimited’ internet access will be charged at USD40 per month.
Techzim notes that local cellular market leader Econet Wireless currently charges users of its commercial 3G/2.5G mobile internet service an average of USD0.10 per 1MB depending on the data bundle, while NetOne’s other rival Telecel Zimbabwe has set its mobile internet rate at USD0.11 per 1MB; neither cellco plans to offer unlimited data packages.
However, Techzim also points out that NetOne’s uncapped internet usage ‘offer’ may simply be a result of it lacking the facilities to bill customers for their high speed data usage, in which case it is likely to switch to volume-based data charging once the necessary billing system is in place.
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The government says it has initiated policies that will see the operations of the National Communications Authority (NCA) decentralised.
The Minister of Communications, Haruna Iddrissu told reporters that the decentralisation is to make the NCA show presence in all the regions.
“As I speak the Authority is in the process of establishing regional offices in Kumasi, Sekondi-Takoradi and Tamale to enhance close monitoring activities and also help address customer concerns in a decentralized manner,” says the Minister in speech during a press briefing October 3, 2011 in Accra.
He adds “Temporal offices in these three areas would be ready for commissioning and operation by the close of November 2011. Three additional regional offices in Volta, Brong-Ahafo and Upper East Regions would be established next year.”
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Starcomms Plc, last week introduced Huawei IDEOS C8150 Android phones into the Nigerian market. It also launched another value added service called S-Credit.
Huawei C8150 is a smart mobile phone that allows a customer to apply voice and data services on its network such as calls, web access, application download, e-books and information search on the web for exciting places at the touch of the button. The phone features Google Android 2.2 and is supported on EVDO Rev A network with pre-loaded Google applications.
Unveiling the product, the Chief Executive Officer, Starcomms Plc, Logan Pather, said: “Android has continued to maintain its position as the’ most innovative smart phone operating system in the telecoms world. Starcomms has a culture of applying cutting edge technology for the benefit of our customers. That is why we will continue to give them value for their I money.
The C8150 Android phone is a mobile phone with full touch screen and Android 2.2 OS that supports push mail on its platform. It is targeted at mobile entrepreneurs and business executives who need to stay connected with clients, business partners and also have access to vital information on the go.
According to Logan, the novel product has unique portable Wi-Fi feature which allows customers to connect with other suitable portable devices and access available wireless internet connection.
“It is a true mobile device that is comfortable to carry around and use on the move or at leisure while enjoying the G-sensor feature that I allows the phone to be rotated for a landscape view for a better view of the screen contents,” said the Starcomms CEO.
He said that the company will continue to listen to its customers and· put their satisfaction on the front burner of its innovations and service delivery. Meanwhile, the company , has launched another value added service called S-Credit. The service is designed to ease subscribers of the problems associated with recharge card purchase and distribution, especially where there is need for emergency calls and where access to recharge cards is difficult or impossible.
The 5Credit service, otherwise known as bridging credit, allows pre-paid subscribers a post-paid lifestyle where airtime can be accessed at critical times and will be paid back the next time a customer recharges.
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Nigerian telephone subscribers will be able to move from one network to another without losing their numbers as number portability starts from the first quarter of 2012, the Nigerian Communications Commission (NCC) has said.
Number portability allows subscribers to move to alternate networks when they no longer enjoy quality of services from their current operators, or when they are no longer happy with the tariffs offered by them and still retain their original numbers irrespective of the new network they moved to.
NCC said in a statement by its Head of Media and Publicity Reuben Muoka that a consortium of Interconnect/Saab Grintek/Telecordia would be providing the number portability service for Nigerians phone users six months from now.
NCC said the company will be responsible for the set up and implementation of number portability clearing house in Nigeria, and provide mobile number portability solution administration in Nigeria within six months of receiving the license with a testing period of two months.
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Malawi Communications Regulatory Authority (Macra) has gazetted the amendments of telecoms operators licence to allow four of them to provide both fixed and mobile phone services.
This is contained in the Malawi government gazette published in Zomba on September 23, this year.
Macra’s Director General Charles Nsaliwa indicates in the gazette that the regulator had made amendments of licences awarded to ACL Limited, Airtel Limited, Malawi Telecommunications Limited (MTL) and TNM Limited.
“The amendments are being made to comply with the new converged licensing framework that the authority has embarked on.
“Under such a converged regime, the authority will ensure a technology neutral network licensing framework thereby enabling the current telecommunications operators to provide any public telecommunication services,” said Nsaliwa.
In an interview on Friday, Macra’s Communications Manager Zadziko Mankhambo said it is now up to the operators to offer the public wider quality services.
“The development means the mentioned players in the telecommunications sector can now offer both fixed and mobile phone services which we as a regulator feel it is fair to them but the operators must ensure that apart from offering the public choice of service the output must be of high quality,” Mankhambo said.
Other players in telecoms sector include G-Mobile which has not yet rolled out its services and newly licensed Celcom.
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Glomile Ghana will launch its 023 mobile services in Ghana before the close of this year, and it would do so on an 'aggressive' note.
Group Chief Operations Manager, Mohammed Jameel told journalists “we know Ghanaians have been waiting for us, we have crossed a number of mile stones and we are ready to launch before the close of 2011.
“We will be aggressive – we will be unique – we will be very competitive in pricing – we will be superior in terms of products and service and be present in all the key cities of Ghana at our launch,” he said.
Jameel made the announcement at a press conference to officially introduce Mr. George Kwadwo Andah as the new Chief Operating Officer (COO) for Glomobile Ghana.
Jameel said Glo had installed enough equipment and brought the most modern mobile and internet technology to Ghana to ensure that Ghanaians would be proud of Glo and say “it was worth the long wait for Glo”.
He said from Ghana, Glo would expand to other African countries providing services in gateway, submarine cable and mobile, adding that Glo had the technology and expertise to ensure its products and services were second to none.
Adom News is reliably informed that one of the reasons Glo had delayed was because they had wanted to install enough equipment and infrastructure to start from almost 100% coverage. New COO, Mr. George Andah confirmed this by saying “we want to ensure that from the day we launch every Ghanaian can stand anywhere in Ghana and be able to make a call on the Glo network.”
"We will do test runs this month and do a full commercial launch later this year," he said.
Glo mobile missed an August 2011 deadline to have covered at least 50% of Ghana as per its licensing requirement. Government then gave Glo up to September 15, 2011, but that was also missed.
The company is not revealing any dates, but unconfirmed information say the launch is slated for November 3, 2011.
Meanwhile Glo has already launched Africa's first fully privately-owned 9,800km long submarine fibre optic cable with landing stations in Ghana, and other countries in West Africa.
It has already started commercial service on Glo One for a number of corporate clients in Ghana. Glo Mobile would launch on 023 prefix as the 6th mobile operator, and 5th GSM operator in Ghana.
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Swaziland is now the only country in the southern African region that has not yet liberalised its telecommunications market.Swazi MTN CEO Ambrose Dlamini said because of this, the company was ‘forced’ to use another company’s infrastructure and as such, this hindered development of the industry as well as improvement of service delivery.
He said Swazi MTN wants to have its own infrastructure because reliance on the Swaziland Post and Telecommunications Corporation (SPTC)’s transmission network was a challenge for the mobile network company.
“In terms of the law, SPTC has exclusive privilege to provide backbone infrastructure in the country. For us this is a challenge because we’d prefer to have our own so we can have control over our transmission and how we use the infrastructure,” said Dlamini yesterday during a media breakfast meeting at Gigi’s Restaurant at Ezulwini.“MTN has no control over the performance of SPTC’s transmission network. This is a problem for us, especially when the infrastructure we’re using belongs to the competition. We would like to be able to put up our own infrastructure. As it is, we’re the only company in the region that’s still being forced to use another company’s backbone infrastructure and this is making Swaziland uncompetitive.”
Swazi MTN says the continued reliance on the Swaziland Post and Telecommunications Corporation (SPTC)’s international gateway increased costs which had a spillover effect on service rates for consumers.
CEO Ambrose Dlamini said this reliance also increased the time it takes to resolve faults. Adding, he said Swaziland was now the only country in the region that had not liberalised the market. “MTN is the leading telecommunications company therefore we need a reliable gateway so that Swaziland can enjoy significant macro-economic benefits. All the countries in the region have liberalised the market; Mozambique, Botswana and Lesotho have all done it so there’s no reason for Swaziland to be lagging behind,” he said.“I think we can do much more, especially if we were to be given our own international gateway which would result in reduced costs and by extension, benefits for consumers as well. There’s really no reason why we should be lagging behind even Mozambique when we’ve never been at war. Government is trying to address this but the process requires that the laws must be changed.”
Swazi MTN is currently paying E627,000 per month for transmission of calls within a 30-kilometre radius, like for instance, between Mbabane and Manzini.
If the company were to connect via undersea cables, it could be paying about E53,000 per month for a distance between Swaziland and any point of presence in London, Amsterdam or New York, said Chief Marketing Officer Phillip Besiimire.
CEO Ambrose Dlamini said a survey conducted by KPMG found that Swazi MTN pays almost the highest in the world for leased lines.“For transmission of a call between Mbabane and Manzini we use a leased line from SPTC (Swaziland Post and Telecommunications Corporation), which is very costly,” he said yesterday during a media breakfast meeting at Gigi’s Restaurant in Ezulwini.
Benefit“If we were able to provide our own, we would be able to reduce costs and pass on the benefit to consumers. For example, in South Africa if a mobile operator leases a line from Telkom, it pays about E500 but for us we would pay around E16 000.” Dlamini said if MTN were to link to EASSy’s undersea fibre-optic cable this would improve the company’s bandwidth and boost its broadband capacity. EASSy is a fully integrated high -capacity, multi-technology network that links southern, eastern and northern African countries to the rest of the world through various interconnection points to the existing global submarine cable network. MTN Group has direct ownership in EASSy.
“MTN Swaziland is an owner of EASSy cables through the MTN Group which allows all its operations to benefit. What we want is to be allowed to be connected to these cables through our own international gateway, which would reduce costs as right now we’re using SPTC’s broadband in terms of international connection.
Forced“We’re forced to use whatever SPTC has in terms of international connectivity. We don’t want to be forced to use someone else’s infrastructure, we want to use our own undersea cables where MTN has invested,” said Dlamini.
He said the introduction of competition into the international gateway market could reduce call rates by up to 90% and double call volumes as shown by several studies. Adding, he said in Nigeria the cost of international calls was reduced by more than 90% since liberalisation while in Zambia it was by up to 80% and Kenya cut its international call rates by 70%.
“This in turn delivers significant macro-economic benefits by lowering the cost of business facilities, increasing trade and improving connections to the global economy; factors that are particularly important to developing countries,” he added.
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South Africa based Wireless Business Solutions (WBS), the holding company that owns the WiMAX network, iBurst and Broadlink, has announced plans to roll out a LTE network by mid-2012.
The company said that the development will enable it to reduce congestion the 3G demands of areas in Gauteng such as Sandton, Randburg and Westcliff.
WBS also said that it would not ruling out possibilities of spectrum sharing and partnering in the deployment of LTE.
WBS has already signed up agreements with reputable international partners for equipment supply and equipment funding.
They envisage commencing the LTE deployment this month, and will continue until the first phase where 2,500 base stations are to be built, is completed. WBS expects to launch commercial LTE services in the first half of 2012.
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- Gabon’s Agence de Regulation des Telecommunications (ARTEL) has awarded a 3G mobile licence to the country’s largest cellco by subscribers, Airtel Gabon (formerly Zain), which is aiming to launch the country’s first W-CDMA/HSPA network and high speed mobile internet/data services.
Wi-Fi takes to the skies- WirelessG announced today that South Africa’s Civil Aviation Authority (CAA) has approved WirelessG & Row 44’s application to install its in-flight Wi-Fi enabling equipment on board South African Commercial Aircraft. This will enable WirelessG to operate its G-Connect broadband services aboard commercial aircraft in South African skies.
- Etisalat Nigeria has switched on a HSPA+ upgrade to its 3G network in 13 major cities.
- Nigeria based Spectranet has launched its WiMAX network, initially covering the city of Lagos.
internet
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Sierra Leone is set to receive its first international fibre-optic connection following the landing of the Africa Coast to Europe (ACE) submarine cable in the country’s capital Freetown, Reuters reports. Gilbert Cooper, director of administration of the state-owned Sierra Leone Cable Company, said the cable is expected to become operational during the second half of 2012.
When complete, the 17,000km fibre-optic system will run along West Africa with connections to France and South Africa, connecting 23 countries. ‘We are transforming because, as we are speaking, the only available communication outside Sierra Leone is through the satellite, and it is expensive, the quality is limited and the capacity also has some limitations,’ President Ernest Bai Koroma said at an event to mark the landing of the cable by Lumley Beach in western Freetown.
The World Bank is providing USD30 million to fund Sierra Leone’s connection to ACE; in return the government said it would liberalise the international gateway for voice calls.
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The cost of providing services through Telkom's network is maddening, says MWeb CEO, Rudi Jansen. Internet service providers (ISPs) MWeb and Internet Solutions argue that Telkom's current prices for connecting into its network to provide services to end-users are untenable.
The ISPs were addressing an Independent of Communications Authority of SA (ICASA) committee during hearings into local loop unbundling (LLU). They argued that the cost of connecting into Telkom's network on the current IP Connect (IPC) model is hampering competition.
Khetan Gajjar, head of new business development at IS, said there is “a lot” of bandwidth arriving on SA's shores, but this needs to get to the end-user. He argued that the current cost of connecting into Telkom's network is prohibitive.
IP Connect (IPC), which connects ISPs into Telkom's infrastructure so they can deliver a service, is charged at an “exorbitant and unreasonable” level, said Gajjar. He added that ISPs cannot innovate, because they are limited to offering the products that Telkom will allow.
ISPs are charged three times to deliver a service through IPC, said Gajjar. He noted that this is the only way of connecting into the last mile. “Telkom is stifling the market.”
IPC is a broken model and needs to be changed into “something that works”, said Gajjar. “IPC is fundamentally broken, but it's what we have at the moment.”
Ryan Hawthorne, senior manager of economic regulation at Neotel, said during the hearings that IPC accounts for 80% of Internet bandwidth costs, a price that the second operator can bring down substantially if it has access to the last mile.
IS regulatory director Siyabonga Madyibi said local loop unbundling is the start of the introduction of a wholesale pricing regime. He says the process is a “stepping stone” towards effective regulation.
There have been a number of interventions by the regulator, but these have not been effective, said Madyibi. He added that the playing field is tilted in Telkom's favour and there is very little new operators can do to stimulate competition and push down pricing.
Although the effects of lower interconnect prices have been seen at wholesale level, other regulations have not changed the wholesale pricing model, argued Madyibi. He said geographic number portability has failed, because numbers are charged on a single basis, and blocks become too costly to port.
In addition, said Madyibi, carrier pre-select is also not a success, because the incumbents have moved to protect their market share by increasing the cost of the origination fee. This means the regulation is only good on paper.
As a result, argued Madyibi, ICASA has to get LLU right. If it does not have a regulatory impact; the sector will end up back at “square one”, he said. There is a need to intervene in the wholesale cost of data, he added.
Madyibi said IS has tried to go around the last mile issue to connect to its clients, without any real success.
MWeb CEO Rudi Jansen said the cost of IPC is “driving everybody mad”. He said it is about nine times the expense of moving data between Cape Town and Europe. “That is just absolutely absurd.”
Jansen said it is difficult for ISPs to compete effectively with such high prices, and IPC causes congestion on the network, a situation that is out of ISPs' hands. The cost of an ADSL line rental is a big bugbear, said Jansen. He added that Telkom charges both the customer and the ISP for access to the last mile.
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The government of Ghana led by the Ministry of Communications is facilitating moves to establish a public Internet Registry that will improve the governance and security of the internet in the country.
An Internet registry is an organization that manages the allocation and registration of Internet number resources within a particular region of the world. Internet number resources include Internet Protocol (IP) addresses and autonomous system (AS) numbers, according to Wikipedia.
“This registry will improve the governance and security in Internet. As part of the arrangement the Ministry is facilitating the establishment of a Network Computer Incidence Reporting Team (CIRT) with a Network Operation Centre (NOC) to address issues of computer glitches and possible incidence on a 24/7 basis,” said Communications Minister Mr Haruna Iddrissu at a press conference in Accra early October this year.
According to the Iddrissu, the CIRT will also provide remedial actions as well as facilitate the addressing of computer malfunction, cyber crime and virus attacks among others. He however did not give a timeline for the project.
The world has five Regional Internet Registries (RIRs). They are the African Network Information Centre (AfriNIC) for Africa; American Registry for Internet Numbers (ARIN) for the United States, Canada, several parts of the Caribbean region, and Antarctica; Asia-Pacific Network Information Centre (APNIC) for Asia, Australia, New Zealand, and neighboring countries; Latin America and Caribbean Network Information Centre (LACNIC) for Latin America and parts of the Caribbean region and the Réseaux IP Européens Network Coordination Centre (RIPE) for Europe, the Middle East, and Central Asia.
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Determined to change internet users’ experience in the country, Spectranet Limited, a national broadband wireless access (BWA) provider has began operation in the country with the commercial inauguration of its WiMAX wireless broadband services, which provides cutting edge services at affordable price points.
The company which was one of the four telecommunications companies that participated in the 2009 2.5 GHz spectrum licencing, is using the most advanced 16E Wimax technology, which facilitates fast, reliable internet access service. Speaking at the launch in Lagos, Spectranet’s Chief Operating Officer, Rajiv Rao, said compared to some other technologies which are fixed access, the Spectranet wireless broadband service would provide a certain level of portability. “This is being delivered on the retail-friendly frequency, which facilitates better signal penetration and therefore, more stable services indoor”, he said.
Initially available in Lagos, Spectranet said it would soon cover other cities across Nigeria in the nearest future. Chief Ezekiel Fatoye, a director in the company, noted, “today, reliable internet is no more a luxury, it is a necessity. We see tremendous potential in delivering high quality reliable broadband services as consumers in Nigeria increasingly demand high quality internet connectivity but at an affordable price.
He said besides, the advantage of cost, convenience and reliability, Spectranet broadband services comes with easy deployment and wide choice of tariff and plans, which will be of great value to the customers. Also speaking at the event, chairman of the company, the Oba of Lagos, Oba Rilwan Akiolu, said, the company is committed to growing the business and making sure that every Nigerian benefits from the venture. -
- As part of its commitment and response to customer’s need internet experience, Etisalat Nigeria last week introduced its high speed Broadband internet service called Easyblaze. The High Speed Packet Access (HSPA+) 3.75G technology currently targeted at Etisalat customers in Lagos, Abuja, Port Harcourt, Ibadan, Kano, Kaduna, Zaria, Warri, Enugu, Aba, Awka, Nnewi, Onitsha and Benin offers up to 42Mbps speed and is designed to allow etisalat subscribers achieve high speed internet access, faster file downloads, video calling, streaming and other related activities.
- One of Zimbabwe’s biggest securities trader, Lynton Edwards Securities (LES), has launched a new website that is using data direct from corporate investor relations websites to service its clients' information needs on listed companies in Zimbabwe, an announcement from Big Law said.
computing
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Indian businessmen and women have been asked to seize the abundant opportunities in Tanzania by investing in key areas such as Information and Communication Technology (ICT) development.
The challenge was thrown here by the Minister for Communications, Science and Technology, Prof Makame Mbarawa, during the plenary session of the India-Africa Business Partnership summit which opened here on Thursday.
He said the government wants investors particularly in developing local multi-media content software that would address issues that are relevant to the national development.
"Instead of relying on software that has been designed for the entire world, we need investors who would develop a customized IT content for our country," he said.
He told the two-day forum that has brought together ministers from different African countries, businessmen and women, diplomats and representatives from multinational companies mainly based in India that Tanzania's fiscal and political stability offer a credible offer for investments.
"With its strategic geographical position, Tanzania places itself as the most ideal place in the entire East and Central African region where investors not only from India but world over could come and explore various untapped business opportunities," he said.
He mentioned other areas which are yet to be tapped fully as IT parks and small ICT villages where the youth could assemble and design software that is ideal for the local markets.
He gave an example of business processing outsourcing (BPO) system which could create more jobs for Tanzanians by creating calling centres in the country.
The minister said Indian investors should also capitalize on the fast growing East African Community (EAC) market, covering over 140 million people.
He said that with the improved communication and infrastructure such as road and railway network, the EAC market offers a quick return on investment (ROI).
"The fibre optic project has made communication easier for Tanzania and the landlocked countries such as Zambia, Malawi, Burundi, Democratic Republic of Congo, Uganda and Rwanda," he said.
The first phase of Tanzania's 10,674-kilometre national fibre-optic backbone was completed in May last year, connecting to the SEACOM, and EASSy submarine cables.
It runs from Mombasa (Kenya) through Nairobi (Kenya), Kampala (Uganda), Kigali (Rwanda), and Bujumbura (Burundi) to Dar es Salaam.
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Eight local technology start-ups have been offered a unique opportunity to pitch their business ideas to delegates, potential investors and media at this year’s Tech4Africa conference, taking place at The Forum in Bryanston, Johannesburg on 27 and 28 October.
This platform has been created by virtue of Samsung Ignite, an initiative that aims to showcase and foster local technology development, and which has been made possible by Samsung Apps store, in association with Tech4Africa.
“We are extremely excited about such a platform from which local technology innovators can showcase their ideas to a broad audience, potential investors and technology entrepreneurs who have walked this path before,” says Gareth Knight, Tech4Africa Founder and Managing Director. “Tech4Africa’s primary aim is to promote and inspire local mobile and web innovators, entrepreneurs and developers by inviting global leaders in the sector to share their knowledge and insight with an audience from across the continent.
“The Samsung Ignite programme is an integral part of the overall vision that it is hoped will provide the spark that the eight start-ups need to take the next step in their development.”
The 8 selected startups include:
10Layer: the most feature-complete, competent and customisable open source content management system for serious publishers and media houses.
Feedback Rocket: which offers an innovative online solution to obtain useful, insightful and honest feedback.
iSign.pro: that allows users to get legally-binding contracts signed in minutes - legally, cheaper, greener and stored forever, with automatic reminders before renewal/expiry.
Lessfuss: is an affordable South African personal assistant service that helps you save time and get things done for as little as R30/task.
Mobiflock: is a product range that consists of a parental control service, a personal smartphone tracker, and a corporate smartphone manager.
Plot my Ride: is a social networking service for the cycling community that offers an easy and real-time means of capturing, displaying, saving and sharing a cyclist’s riding activity.
Real Time Wine: captures the supermarket wine-buying audience and empowers them to discover, review, engage with and buy wine using smartphone apps, game mechanics & barcode scanning.
SnapBill: is an automated billing system that allows users to easily sell their services online.
“We are very passionate about the African market and encouraged by the innovations emerging from the continent, so it’s a natural fit for us to partner with Tech4Africa to present this stage for innovators to showcase their products,” says Brett Loubser, B2C Apps Development Lead at Samsung. “We intend using this partnership to help create a wider network of local developers, reward African innovation in the mobile tech and app space and promote the Samsung Apps Store as an alternative channel for smartphone developers.
“A key outcome of our participation as the Ignite partner is to engage South African developers and therefore we have made available a number of discounted tickets to facilitate their involvement at this year’s conference.”
The Samsung Ignite participants will each be afforded five minutes to showcase their products in the main auditorium at the end of the first day of the conference. A panel of judges has been gathered to adjudicate and the winning startup will be announced on the second day of the event, and be given the opportunity to present their start-up to the entire Tech4Africa audience. The winner will also receive the latest Samsung mobile devices and valuable exposure and profiling through the Tech4Africa website.
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- Kenya’s e-learning programme for nurses is now available through a Virtual Nursing School. There are over 110 computer-equipped training centres where nurses can go online to learn.
- Zinox Technologies, manufacturers of Zinox Computer brand, is planning to install one of Africa's largest Digital Computers Assembling plant in response to the improved power supply in the country. The design for the digital plant was concluded a few years back, but shipment to Nigeria was stopped due to poor power supply
money
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Egyptian mobile network operator and broadband provider Etisalat Misr has reportedly delayed a listing on the country’s stock exchange until market conditions improve, Reuters reports citing local daily al-Mal.
Etisalat Misr’s CEO Saleh al-Abdouli was quoted by the Egyptian newspaper as saying: ‘The significant impact (of the uprising) on the capital markets reduces the feasibility of the share listing, especially in light of the reduced liquidity circulating in the market.’ Prior to the political turmoil and popular uprising in the country
Etisalat Misr is understood to have approached a number of Egyptian and regional investment banks with a view to procuring financial and legal advisory services for a listing, with between a 15% and 25% stake in the operator expected to be made available. Abdouli has reportedly said that his company is continuing to examine the prospects for listing and is now looking for the right time to launch the process.
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The World bank has said that all players in African Global System for Mobile Communications networks, GSM, Nigeria inclusive would need about $15.5bn to enhance GSM coverage across the continent.
In a recent report released by the bank, the African GSM market is capable of expanding beyond its present status, if the needed funding is injected into the industry.
The World Bank report by Mark Williams, Rebecca Mayer and Michael Minges, posited that Africa will require a total expenditure of $15.5bn between 2007 and 2015, for Africa to expand its coverage of the GSM network across the continent.
The report rated Nigeria as one of the countries that attracted the highest investment between the periods of 1998 to 2008, with an estimate figure of $12.7bn behind South Africa, that had $18bn.
Other African countries rated in the report include: Kenya ($2.9bn); Sudan ($1.8bn)); Uganda ($1.6bn); Senegal ($1.5bn); Tanzania ($1.4bn); Democratic Republic of the Congo ($1.2bn); Ghana ($1.1bn); Angola ($1bn).
Of this, $6.9bn is for areas that are potentially commercially viable, with the total cost of expanding networks to cover the eight percent of the population that lies outside these areas amounting to $8.7bn, or about $1bn per year.
Access to finance, according to the World Bank, is often seen as a constraint on economic development in Africa, but the telecommunications sector appears to have overcome this constraint by accessing a wide range of financing sources to fund the rapid expansion of networks.
Besides, the report, the latest of the World Bank, noted that operators and governments in Sub-Saharan Africa are investing heavily in the region’s ICT sector, stressing that, about $5bn a year or one percent of Gross Domestic Product is been invested.
The report informed that, private sources accounted for the majority of capital investment in the sector, but that, a significant amount of money is invested by operators that remain under state ownership.
According to the World Bank, Official Development Assistance from outside the region is still marginal, overall.
The World Bank, which said it was cheapest to call the United States from Ghana at $0.31 per minute, compared to $0.88 a minute in 2008 from other parts of Africa, noted that Ghana, for instance, still has a long way to go in order to provide the best network in the continent.
“Kenya and Ghana, for example, are of similar size, but Kenya’s networks are growing much more faster – with 6,445 km versus Ghana’s 919 km of backbone network currently under construction”, it stated.
The World Bank adduced to the fact that, African capital markets, corporate bond markets, and commercial bank loans all have played key roles in financing investment in the telecommunications sector in the Continent, but stressed that, securities exchanges in Sub-Saharan Africa are generally underdeveloped, reason why telecommunications businesses were relatively well represented in them and have successfully used exchanges to raise investment finance.
It further added that despite the wave of privatization and liberalization of the telecommunications market in Africa, the public sector—both domestic and foreign, continues to play a significant role in financing ICT development.
The World Bank informed that, private sector has invested heavily in ICTs since the end of the 1990s, when the expansion of telecommunications networks in Africa began, adding that, this investment has fluctuated from year to year, however, and the amount of investment received by each country has varied enormously.
The report explained that bank loans were used to finance investment in all types of infrastructure in Africa, and telecommunications infrastructure was no exception. According to it, at the end of 2006, outstanding commercial bank loans used to finance infrastructure in Sub-Saharan Africa totaled $11.8 billion. It however, stressed that, though it is difficult to determine the exact allocation of these loans among sectors, but that, at least $8.3 billion went to projects in the transport and communication sectors.
The report further revealed that other development institutions are also involved in providing financing for telecommunications infrastructure in Africa.
“The World Bank, for example, provided $338m in financing for investment in the ICT sector in Africa between 1998 and 2008. Not all of this, however, was invested in physical infrastructure: It covered a wide range of activities, from policy and regulatory reform to e-government and information technology ndustry development.”
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KT Corporation is in talks with Telkom SA Limited about entering into a Memorandum of Understanding regarding a potential strategic venture and acquisition of a stake in Telkom. Should the two companies reach an agreement, KT would buy Telkom ordinary shares, by way of a specific issue of Telkom shares, at a price of ZAR 36.06 per share, which if implemented would result in KT having a 20% interest in the post-issue ordinary share capital of Telkom (about USD600m).
There is no certainty at this stage that these talks between KT and Telkom will lead to a formal transaction and further information will be announced in due course. KT is an integrated telecommunications service provider in the Republic of Korea. The company is active in fixed telephony, mobile, broadband, satellite, and IPTV. KT has a market capitalisation of approximately USD10 billion. In 2010, KT reached circa USD18.7 billion of operating revenues with earnings before interest, tax, depreciation and amortisation (“EBITDA”) of circa USD4.7 billion. KT is a market leader in the Republic of Korea’s fixed and broadband segment with a 86% and 45% market share respectively (c.19.2m and c.7.7m of subscribers) and number 2 in the mobile business (32% market share, with approximately 16.8m subscribers). Additional information about KT can be found by visiting here:
Web and Mobile, Content and Services
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At the first ever Mobile Application Showcase competition in Ghana, two Mest start-ups, Saya Mobile and Nandimobile picked up the 1st and 2nd prizes respectfully. Kwamena Appiah-Kubi came 3rd with his innovative SMS Tweetbox.
The event was organised by the Mobile Consortium team and sponsored by industry big wigs such as Indigo Trust, InMobi, and Busy Internet. The event attracted a significant number of individuals with interest in technology and mobile applications. It sought to throw more light on pressing topics such as Monetizing mobile applications, etc. The event also offered tech companies the opportunity to exhibit their services. On the day exhibiting organisations included, Letigames, Sproxil, Nandimobile, Esoko, MoTech. Dozens of participants engaged the exhibitors with questions with the aim of understanding the mobile technologies and the value they provided.
At the latter part of the event, the Appcircus Mobile Apps Competition was put together as the various mobile apps were presented to an attentive audience. In the end the judges voted Saya Mobile winner of the first ever Appcircus Mobile Competition in Ghana. The Mest start-up picked up the top prize of an i-Pad 2 and cash prize of Ghc 2,000. Saya Mobile is a mobile chatting application targeted towards feature phones. With this, the winning company gets to be nominated to represent Ghana at the Mobile Congress in Barcelona in 2012.
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SAP has released new mobile applications onto the Nigerian market aimed at improving efficiency in communication.
Speaking at the SAP World Tour of Nigeria in Lagos last week, SAP president in charge of Europe, Middle East and Africa (EMEA), Franck Cohen, said the introduction of new applications would, among others, boost the status of the booming smartphone business.
Cohen revealed that a whopping one billion smartphones and tablets were expected to be released onto the market by 2015, a development that demands the expertise of SAP in the solution and software application business to add value to the communication and information technology sector.
“Our solutions are meant to develop businesses and we don’t only innovate, we co-innovate,” said Cohen.
Cohen said the coming in of both new smartphones and tablets would change the way companies, governments, non-governmental organisations and individuals conduct their businesses through Sap’s various solutions and applications.
Speaking at the same event, SAP Managing Director for West Africa, Richard Edet, said his company’s growth was expected to increase on the African continent through the adoption of new technology and SAP solutions in the area of mobility and cloud computing.
Tried and tested for 40 years in the provision of solutions and applications, SAP aims to add value as well as improve productivity in corporate organisations on a global scale.
SAP’s solutions and applications are widely credited with bringing value to the Nigeria community and that of the entire West African region.
Telecoms, Rates, Offers and Coverage
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- Tanzania: BR Solutions, a local information and communication technology firm, has launched a product dubbed "Huduma Fasta" that will enable Tanzanians to access business information through their cell phones. The technology which is currently available in Dar es Salaam is already connected to three mobile phone operators -- Vodacom, Airtel and Tigo and plans are underway to expand it to other regions.
- South African BlackBerry users affected by the recent outage should seek recourse from the National Consumer Commission, Business Day reported on Thursday, 13 October 2011. South African National Consumer Commissioner Mamodupi Mohlala said consumers would find protection under sections 55, 56 and 61 of the Consumer Protection Act, which provided rights on the quality of goods, and liability for damage caused by goods. Everyone who was involved in the value chain could be held liable in terms of section 61 of the act. Some commentators said this might be difficult because the system failure occurred outside South Africa.
More
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CDN World Summit 2011
26 - 28 October 2011, Hilton Hotel Paddington, London.
The 3rd annual CDN World Summit promises to be the largest and most
comprehensive CDN event ever.The full value chain is represented including content providers,broadcast operators, traditional and telco CDNs, represented by industry leaders such as; FilmFlex Movies, BT Wholesale and AT&T.
For more information visit here:Digital Migration and Spectrum Policy Summit
29 October to 01 November 2011, Nairobi, Kenya.
For more informtion visit here:Africa Com
9 - 10 November, 2011, Cape Town, SA
Join 5,000 of Africa's leading telcos in Cape Town this November for what is set to be the biggest and best AfricaCom yet. The conference agenda has doubled to incorporate a record 150+ speakers presenting across 4 strategic keynotes, 11 in-depth focus sessions and 2 co-located events - AfricaCast and Enterprise ICT Africa. What's more 250+ international solutions providers will be showcasing their latest products in the networking exhibition. For more information visit here:
World Telecom Summit 2011
9-11 November, 2011, Singapore Marriott Hotel
World Telecom Summit 2011 is the must-attend event of the year. Bringing together top level executives and key decision makers of preeminent telecommunications companies from around the world, this is the perfect opportunity to meet the who's who of the telecommunications and mobile industry. It is the summit that addresses the evolving needs of telecommunications and mobile community. Get up to date with the latest innovations and technological advancements in the industry and gain access to the minds of the movers and shakers of the industry.
Take advantage of the Limited Early Bird Rates for Operator Pass!
For more information please visit here: or contact Vivian at vivian.ho@olygen.comAITEC East Africa East Africa Summit
2-3 November, Kenyatta International Conference Centre, Nairobi
East Africa has become one of the fastest growing ICT investment markets and the region's ICT Summit it designed as the region's forum to bring together users and vendors of ICT technology in a stimulating educational and business networking environment. The 2011 Summit programme will focus on the following themes:
¥ Data Security
¥ Mobile Apps
¥ Cloud Computing
For the conference programme, log on to the organiser's website here: To book exhibition space, email info@aitecafrica.comMobile Web in Africa 2011
22 - 25 November, 2011, Johannesburg, South Africa
Harnessing the potential of the internet and applications on mobile devices. Back for a third year, Mobile Web in Africa is South Africa’s premier mobile conference. Following on from unrivalled, sell-out successes in 2009 and 2010, no other event on the South African calendar compares in terms of topic, speaking faculty, agenda, interaction and business opportunities.
Write to info@allamber.co.uk to find out about the fantastic discount
available to Balancing Act readers.
Confirmed Speakers:
• Tomi T Ahonen, Bestselling Author & Consultant
• Dr Marc Smith, Chief Social Scientist, Connected Action Consulting Group
• Toby Shapshak, Editor, Stuff Magazine
• Adam Holtrop, Creative Director, Vidamo
• Salim Amin, Chairman, Camerapix, The Mohamed Amin Foundation & A24Media
• Alistair Fairweather, Digital Platforms Manager, The Mail & Guardian Online
• David Erasmus, Founder, Cubate
• Isis Nyong’o, Managing Director - Africa, InMobi
• Ronald Bach, Mobile Product Manager, News24
• Mark Kaigwa, Partner, Affrinovator
• Jean-Patrick Ehouman, Founder, AllDenY
• Musa Kalenga, Managing Director, IHOP World
• Nevo Hadas, New Media Consultant
• Russell Southwood, Editor, Balancing Act
• Johan Nel, CEO & Founder, Umuntu Media
• Leslie Tita, Co-Founder, Pulse
• Justin Spratt, CEO, Quirk
For further information please here:ICT Infrastructure Summit: Banking Solutions in Growth Economies
29-30 November, 2011,
Kingsway Hall, Great Queen Street, London WC2
Though technology innovation for banks in growth economies is ripe for growth, development is being stalled by some major infrastructural barriers including poor connectivity, a lack of political support, incorrect regulation and a lack of capital. The ICT Innovation for Banks in Growth Economies conference will arm you with the tools to upgrade your telecommunication infrastructure and scale up your branchless banking operations in order to reach millions of unbanked households. For further information please click here:AfriHealth
30 November - 1 December 2011, Kenyatta International Conference Centre, Nairobi
The leading continental forum on e-health, m-health, health management systems and capacity development. AfriHealth 2011 will focus on current research, development and implementation of ICT technology and resources in the African Healthcare arena. A key objective of the conference, now in its fourth year, will be to share knowledge and experience from practical mobilization of ICT-based healthcare systems and projects, to showcase best practice through practical case studies and highlight potential for scaling up success stories at national and regional levels. For the conference programme log on to the organiser's website here: To book exhibition space, email info@aitecafrica.comAITEC Banking & Mobile Money COMESA
7-8 March 2012, Kenyatta International Conference Centre, Nairobi
Now in its sixth year, this has become the leading educational, networking and marketing event for Eastern and Southern Africa's financial services sector. In addition to the conference's established intensive education programme covering core banking, mobile money and microfinance topics (over 100 speakers in 2011). For the conference programme log on to the organiser's website here: To book exhibition space, email info@aitecafrica.comNew Media Gathering Africa!
7 - 8 March, 2012, Lagos Nigeria
Leading media content and communication company Red Media Group (RMG) and
frontline ICT consulting firm, Paradigm Initiative Nigeria (PIN) have
announced the first edition of the annual New Media Gathering Africa. The
event will be held in Lagos and will present to
corporate, governments, change organisations and small businesses
practical, outcome-oriented tools to enhance capacity and enrich bottom
line. Information about registration for the conference will be unveiled on the website www.newmediagathering.com on January 1, 2012. For immediate
enquiries and sponsorship consideration, please contact the Conference
Lead on info@newmediagathering.com.InsureAFRICA
7-8 March 2012, Kenyatta International Conference Centre, Nairobi
Insurers seeking effective performance in service delivery, cost reduction and profit levels need to embrace technology, viewing it not as a support function but as a key enabler of competitive advantage at all levels of operation. InsureAFRICA is the first specialised conference for the African insurance and pensions industry to evaluate the systems and innovative channels needed to compete and thrive in a rapidly expanding industry. With the theme "Effective management strategies and systems for a new era of expansion and inclusion", the conference will be the continent's first forum to gather knowledge and experience for a rapidly growing industry. For the Call for Papers, log on to the organiser's website here: To book exhibition space, email info@aitecafrica.com
Mobile VAS Africa 2012
14 - 15 May 2012, Johannesburg, South Africa
Mobile VAS Africa 2012 will bring together industry experts and representatives from leading financial institutions, mobile operators and solutions providers to provide a strategic insight into mobile VAS while exploring collaborative business models, innovative applications, technologies and straegies. For more information visit here:Roaming & Interconnect
16 - 17 May 2012, Johannesburg, South Africa
RIC Africa 2012 will uncover new strategies to boost roaming traffic and retain existing roamers. During the conference we will look at the innovative roaming solutions and pricing, supplementing roaming with alternative revenue streams, the latest EU regulations and their impact on operations in Africa, as well as the importance of hubbing and convergence. For more information please visit here:AITEC Banking & Mobile Money West Africa
6 June 2012, Accra International Conference Centre
Now in its fifth year, the conference will cover a wide range of strategic and technology topics to empower West Africa's banking, microfinance and insurance professionals with the knowledge they need to lead their organisation effectively through the turbulent market and regulatory conditions they face. For the conference programme log on to the organiser's website here: To book exhibition space, email info@aitecafrica.com -
- Glo introduces George Andah as new Chief Operating Officer for Ghana operations
Mr Andah, who recently joined Glo from Bharti Airtel, said the Ghanaian market hold good prospects which the company would explore and tap into, adding that Glo is in the position to make significant strides. Mr Andah previously worked with Guinness Ghana Breweries Limited, MTN Ghana and was in 2009 awarded the Marketing Man of the Year. -
Supervisor, Network Operation Center - Sierra Leone
Posted date: Fri, 14th Oct
Location: Sierra LeoneThe job - holder will have sufficient technical expertise to run the Network Operations Center, liase with network operators and interface with field operations to provide back-office support. The duties include but are not limited to:
* Overseeing 24hr operations of a maintenance activities coordination centre which is the link between the clients’ network monitoring centre and our field service teams.
* Ensure timely communcation with field operations to meet the standards of the SLA
* Developing the monthly preventive maintenance route plans for the field operation teams and coordinating the same with the field teams.
* Developing daily, weekly and monthly reports as required by the managementThe desired candidate will be a graduate of telecommunications engineering. He/she will have 2-3 years experience in NOC operations. Experience in field operations will be an added advantange. The candidate should also possess a good understanding of the region of operation.
To apply online please click here:



