Issue no 584 9th December 2011

top story

  • The ACE submarine fibre cable landed in Liberia on November 4th in between the two rounds for presidential election. On November 8th, Helen Sirleaf Johnson was re-elected President and will serve another five year term, giving the country and its population a another chance to carry on building a more prosperous future and definitely parting with the memories of more than ten years of civil war. So, what lies in for the ICT sector in Liberia? Isabelle Gross spoke to John Etherton about the iLab, an initiative to provide facilities and expertise to allow local IT use to flourish.

    Liberia’s ICT sector remains pretty shallow. Beside the four mobile operators and an indebted national incumbent, there are not many more players worth mentioning. Despite this negative backdrop, there is a young population eager to get more acquainted with new technologies. For example, at the “Internet Camp Liberia” organised by Google in August 2010 between 150 and 200 people turned up at the Monrovia City Hall. The lack of ICT facilities and in particular Internet access (very slow and expensive for the average young Liberian) makes it even more a challenging environment for young people that want to go into IT. 

    The iLab was launched in May 2011 by Kate Cummings and John Etherton to provide a space for young Liberians to develop their IT skills. According to John, the idea of the iLab took shape when both Kate and John were setting up facilities (a space, computers, internet connectivity and reliable electricity) to cater for Ushahidi Liberia’s partner organisations that would be in charge of monitoring the upcoming elections.

    While looking at getting all this together, they realised how bad the IT environment was in terms of slow Internet, old computer equipment, software piracy and viruses. Unless you have a credit card to purchase software online, there is little chance in Liberia that you will be able to put your hand on a genuine copy of Windows for example. Pirated software has also too often the disadvantage of carrying embedded viruses.

    With its 16 new computers and a fast Internet connection, iLab offers a space where young Liberians can access the Internet free of charge and further an environment in which they can discover and experiment with open source software (Ubuntu, Firefox, Open Office, mapping software, etc.) while getting professional expertise to guide them along. People who come to the iLab are mostly users of the Ushahidi platform and most of them work for Liberian NGOs.

    They come because they want to learn more about IT. John explains further that most of them have exposure to computers and software but there are gaps in their existing skills. They learnt how to use computers and software out of necessity rather than through proper training courses. This also means that their keenness to learn new IT stuff is somehow set back by their timidity, lack of confidence and their lack of self-training skills.

    Besides offering training on open source software and social media tools, iLab has also grown into a social space for collaboration across sectors. Nearly a dozen local and international organisations have conducted events there and more than 150 individuals ranging from police officers, local techies and Liberian MPs have participated in lab trainings. iLab has also organised some mapping parties using Google’s map maker. According to John, there has been some progress on the map of Monrovia and there are plans to expand the mapping to the counties.

    iLab boosts the fastest Internet access publicly available in Monrovia but this comes at a heavy price for the organisation. Their 1MB satellite link cost them US$60,000 per year.  On top of the connectivity cost, there are also electricity and rental costs to factor in. While iLab is looking at ways to generate income (e.g. paying for priority use of iLab’s facilities for example) to ensure long-term sustainability, it still rely today mainly on donor funding. So, if you are inside or outside Liberia and are interested in supporting the development of ICT in the country, then you can in touch with iLab here:

    During my last visit to Liberia, somebody describes me Liberia as the “Africa of Africa”. Sure, Liberia has a lot of catch up to do and the IT sector for example is far less developed than in countries like Ghana or Kenya but initiatives like the iLab also show that it doesn’t want to be left behind.


    New video clips on Balancing Act’s You Tube Channel this week:

    Gerry Collins, Head of Business Development, Altobridge on its low cost, remote base station

    Philip Chukwueke, Regional Director, Africa, CDMA Development Group on the mobile broadband

    John Kamau, General Manager, Jamii Telecom on the first phase of its FTTH roll-out

    Nadeem, Juma, CEO, Mobipay on m-payments and social media in Tanzania

    Scott Bain, Director of Sales, Range Networks on Open BTS and low cost BTS for Africa

    Doron Ben Sira, CEO, SkyVision
    on changes in the satellite market in Africa

    Arvind Rao, CEO, OnMobile on comparisons between African and Indian mobile content

    Gour Lentell, CEO, biNu on this new feature phone platform taking off in Africa

    Jonathan Osler, Managing Director-Africa, Intelsat on its strategy in Africa

    Marc Rennard EVP Orange AMEA, on the challenges it is facing on the continent

    Want up-to-the-minute breaking news? Balancing Act's Twitter feed provides a combination of breaking news for telecoms, Internet and broadcast in Africa, direct tweets from countries visited and access to the occasional rumours circulating. You can follow us on: @BalancingActAfr

telecoms

  • Zamtel has projected to double the number of mobile network sites to 700 by the end of next year, a move that would make it cover all corners of the country. The increase of the mobile sites would be in the phase two of the expansion project whose preceding stage is expected to be completed this month to raise the site number to 400.

    Zamtel Corporate and communications manager Kennedy Mambwe said in an interview that his company was almost done with phase one and that it would go ahead with the an additional 300 sites to cater for the most advance telecommunication in the country.

    "We already have blanket network coverage across the country and that part of phase one and we, in the New Year, are going straight ahead with Phase two which should increase our sites to more than 700," he said.

    Zamtel has been on an aggressive expansion programme to improve services on its mobile phones, landline and ADSL Broadband internet. Mambwe said among the most popular services coming from the increased sites is the mobile internet of Zamtel mobile. He said phase one was about erecting and switching on 2G, 2.5G and 3G mobile sites. He said this year, Zamtel has increased its network sites from 197 to more than 400 sites.

    He said Zamtel would continue with its aggressive expansion programme that also includes upgrading its branches outlook which saw it open a US$ 120 000 branch and Levy Business Park last week.

    Apart from the already touched up outlets at Manda Hill, Cross Roads, Cairo Mall and Lumumba, Zamtel would soon finish works on the Ridgeway outlet in Lusaka as well as the Chipata and Kitwe outlets. On the mobile service, Mambwe said customer base has over the last 12 month growth from 3.5 per cent to 10.5 per cent.

    "We are spending US$ 170 million in improving and expanding network coverage for 2G, 2.5G and 3G and all these are in phase-one which should be finishing by Christmas," Mr Mambwe said.

  • Determined to boost network quality, Airtel has said it had invested over $600 million- that is, N93 billion, in the past one year to expand network capacity and enhance quality of service (QoS) on its network. Chief Operating Officer (COO) of Airtel, Deepak Srivastava, who disclosed this during a visit to company's newly commissioned Green-Site at the weekend in Lekki, Lagos, said the Green-Site harboured its latest base stations that are powered by solar energy.

    According to him, Airtel will roll out 250 solar energy base stations across the country in the first phase, from November 2011 to February 2012, with plans to roll out its second phase after February 2012. Srivastava explained that the new solar energy base stations, replaced the traditional base stations that are powered by generators.

    He stated the new solar energy base station could accommodate 1,200 subscribers, receiving and making calls at the same time, thus reducing network congestion and enhancing network quality.

    The new base stations come with batteries and solar panels. During the day, the solar panels absorb heat energy from sunlight, convert it to useable energy and store it in the battery. At night, the base station is powered from the stored energy in the battery in the absence of electricity.

    It reduces carbon dioxide emission into the environment and cut off completely, the use of diesel and petrol. Briefing journalists after the media tour, Srivastava recalled that Airtel recently announced a landmark deal with Ericsson to upgrade 250 diesel powered stations in Nigeria to Green-sites, an initiative designed to enable the company harness solar energy to operate its base stations.

    Srivastava explained that non-availability of regular grid power supply to sites across the country was responsible for over 70 percent of down time resulting in poor quality of service, adding that the Green-Site would go a long way in addressing the critical challenge. He hinted that the company was exploring other options including a partnership with the World Bank to address the issue of power supply especially to the remote communities.

    He lamented that in some other countries, operators were concerned with managing customer experience rather than keeping the sites up as is the case in Nigeria, where power outages, fibre cut and community issues had combined to undermine the integrity of the network quality.

    Srivastava, who was accompanied by Chief Technical Officer, Awadhesh Kumar Kalia; Regulatory Director, Osondu Nwokoro and Corporate Communications and CSR Director, Emeka Oparah, disclosed that Airtel had in the last one year, continued to make significant capital expenditure (CAPEX) investment towards improving network quality and has embarked on specific initiatives to expand its network coverage.

    According to him, "Airtel has invested heavily on site rollout, power improvement projects, fibre roll-out, microwave replacement, technical engineering, network capacity enhancement and adaptive multiple rate". He added that Airtel had built over 500 additional sites in the last six months and intends to complete an additional 1000 sites by March 2012.

    Commenting on the company's fibre rollout initiative, the Chief Operating Officer hinted that Airtel had commenced a drive to aggressively grow its existing 4500km of fibre by 1800km, giving a total of 6,300km by March 2012 to provide alternate and multipath redundancy and additional trunk capacity, hinting that it will reduce the impact of fibre cuts on network availability.

    On microwave replacement, network capacity and technical engineering, Srivastava revealed that Airtel had embarked on several improvement initiatives and was replacing old microwave radio links with modern high capacity equipment and a total of 150 hubs are to be replaced by March 2012.

    This Day
  • Mozambique's third mobile operator Movitel announced plans to start operations on 8 January 2012. The company will be rolling out various packages, but will also focus on low-income customers in rural areas. The Vietnamese company Viettel controls 70 percent of Movitel, with the remainder in the hands of local investors.

    Macauhub reports that Movitel plans to cover 80 percent of the population and to invest at least USD 400 million in its first five years of operation. By the end of this period it expects to have around 10 million clients.

    According to Radio Mocambique, Movitel wants to "revolutionise" the mobile telephony industry in the country, to date dominated by Mcel and Vodacom. Movitel promises that it will concentrate on the rural areas and will be highly price competitive. Movitel is also promising free services to the Ministry of Education. It will provide internet access free to 4,500 state schools (32 percent of the total general, technical and teacher training ¬schools in the country).

    Telecompaper
  • South Africa's telecoms regulator, ICASA has sent staff into the offices owned by steel giant, ArcellorMittal in Pretoria West for illegal use of radio frequency spectrum. The regulator says that it initiated an investigation into the company about three weeks ago and an inspection on 24 November 2011. During the inspection, the company failed to produce licences for the radio equipment (repeaters, simplexes and telemetry systems; and mobile hand-held radios) that are currently being used.

    The company was given 7-days written notice to pay an estimated R2m in licence fees for using the spectrum without authorization, and the notice expired on 01 December 2011.

    In executing a warrant issued by the Pretoria Magistrate's Court, the Authority seized 5 repeaters and 6 mobile hand-held radios at the company's Pretoria West office and said that it will continue to visit other offices of the company in other parts of the country for continued seizure.

    Cellular News
  • Mobile telephone tariffs have gone up due to high inflation and weak shilling, even as the regulator says would not control retail tariffs. After enjoying highly reduced tariffs brought about by the price war among mobile operators customers now have to dig deeper into their pockets to make calls as mobile telephone operators cite the rising inflation as the reason for ending promotions and increasing calling costs. The promotions started in May last year to August this year.

    During tariffs war subscribers were making voice calls for as cheap as Sh0.25 per second to the same network at peak hours (during the day) and it was even the cheapest at non-peak hours (night).

    It is now impossible, however, to make voice calls for less than Sh1 per second at peak hours in the same network anymore. Operators say they have cancelled promotions and reviewed tariffs to meet high operation costs due to rising inflation.

    Inflation rose from about 4.2 per cent last October to 17 per cent now. Tanzania Communication Regulatory Authority says it does not regulate retail prices as they are determined by the market forces. TCRA Corporate Communications manager Innocent Mungy said:  “We regulate interconnection charges but the retail call prices are determined by market forces.” He noted that intervening in retail telcom business could be costly to subscribers;

    “If we limit the operators at Sh5 per second, for example, would they reduce their tariffs to Sh1 per second, as they have sometimes been doing?” But some stakeholders have said there should be some kind of regulation due to the fact that there are no perfect market conditions and possibilities of cartels.

    Airtel Public Relations officer (PRO) Jackson Mmbando told BusinessWeek that Airtel reviewed tariffs and made it public through the firm’s website. “The highest cost for our customers to call Airtel to Airtel is Sh2 per second from 6.00pm to 1.00pm and the lowest at Sh0.25 per second from 10pm to 6.00am. The rest is Sh1 as usual,” comments Mr Mbando.

    Tigo PRO Alice Maro said the mobile telephone network provider also reviewed tariffs recently. “We have increased tariffs to meet high operational costs. However, during non-peak hours subscribers can still talk at Sh1 per second,” she said, adding that according Ms Maro, Tigo charges Sh1 per second for only first three minutes of voice call from 10pm to 7.00am Tigo to Tigo.

    Vodacom did not respond when reached for comment.Information available in three operators’ websites surveyed (Airtel, Vodacom and Tigo) indicates that cost of calling the same network is at Sh1 per second exclusive of VAT from 6.am to 5.59pm and 7.00am to 5.59pm for Tigo.

    From 6.00pm it increases to Sh2 per second and come back to Sh1 per second for Vodacom and Sh0.25 per second for Airtel to call within the network from 10pm to 6.00am.

  • Zimbabwe’s fixed telephone operator, TelOne wants to increase its subscribers base to one million up from 350,000 once it completes the upgrading of its systems which is under way.

    The upgrading exercise is being undertaken under a multi-million dollar deal with Huawei International and Alcatel Lucent.

    Speaking at the sidelines of the Managing Director's Sports Gala held at Chaplin High School in Gweru, TelOne managing director, Hampton Mhlanga said the upgrading was being undertaken in phases and the first phase was expected to be completed at the end of this month.

    The initial stages involved laying an optic fibre link connecting major cities and towns. It has already covered Harare-Mutare route and the southern part link is almost reaching Bulawayo. A $58 million deal with Huawei International is already on the cards to further expand ADSL to the rest of Zimbabwe. This is the work that will expand the subscribers' base to one million.

    Mhlanga also bemoaned loss of skilled manpower which resulted in poor service and as such the company's subscribers' base fell to 350,000 from 450,000. Meanwhile, TelOne is owed over $250 million in outstanding bills by defaulting subscribers and the organisation has extended an olive branch to enable clearance of outstanding bills.

    Bulawayo 24
  • Airtel Africa has announced a two-year strategic partnership with global mobile manufacturer, Samsung. The partnership is set to improve both Airtel's and Samsung's brand equity, their distribution infrastructure, expand its African footprint and drive penetration in Africa to achieve common goals.

    The agreement gives Airtel exclusive distribution rights for selected Samsung products for the initial six months after they are launched. The companies will work together to provide market-specific products based on trends and consumer preferences, ensuring Airtel customers have access to products that are tailor made to their individual needs. The wide range of innovative products that Samsung will collaborate with Airtel on include smart phones, mass market handsets, tablets, dongles and routers.

    Between July and September this year, Samsung became the world's largest supplier of smart phones, according to research conducted by Strategy Analytics. Over the three month period, Samsung shipped 27.8 million smart phones globally, compared with 17.1 million from Apple and 16.8 million from Nokia.

    "This partnership demonstrates that we remain committed to meet Africa's needs," explains Manoj Kohli, CEO (international) and joint managing director, Bharti Airtel. "We will work closely with Samsung to provide customers across every segment with cutting edge products. We will leverage each other's distribution networks to ensure that the range is within reach of our high value and corporate clients, our larger base with price in mind and especially cater to our young adult market."

    Kohli added, "Airtel and Samsung will also join forces to develop services that will enhance m-Commerce, m-Health and other areas that have significant social benefits for the communities that we live and work in across Africa."

    Airtel's footprint currently stretches across 17 countries on the continent and the company intends to expand even further into sub-Saharan Africa. As an integral part of this expansion plan, the telecommunication services provider plans to roll out upto 2 200 retail stores across Africa in 2012. These will act as key retail outlets for the Samsung portfolio.

    "African markets are very important to us," explains JK Shin, president of Samsung Mobile Division. "We know that our success in Africa depends on forging meaningful partnerships with key players on the continent, and this is why we decided to join forces with Airtel. We share similar goals, and believe that companies have a greater responsibility to the markets in which they operate. This is why our vision for Africa is to develop products and programmes that are built in Africa, for Africa, and by Africa. This strategic partnership with Airtel will help us do exactly that."

    "We are confident that this partnership will help Airtel achieve its vision to reach 100 million customers by 2013." concluded Shin.

    Biz Community
  • LG Electronics last Thursday introduced a high-end smart phone targeting Kenya's growing middle class in a bid to get a foothold in a market segment dominated by iPhone and Blackberry brands.

    The phone, LG Optimus 3D, is said to be the first handset capable of capturing and viewing images in 3D. It will cost Sh65,000, marking entry of the Korean firm in Kenya's high-end market with a product it launched on the global scene in June. Presently, the lucrative but small high-end smartphone market is dominated by Apple through the iPhone, Samsung with the Galaxy phone, and Research in Motion's Blackberry.

    Kamau Ngure, the mobile section sales manager at LG, said the company was diversifying business to include the high-end segment, adding that the market often upgrades handsets in line with global launches. The firm had initially opted to target the market with cheaper version of smart phones retailing at between Sh20,000 and Sh40,000.

    "The price of the handset is high, but we are targeting users who are mainly keen on the functionality of their phones and who are currently being served by our rivals," said Mr Ngure. Rival phones like iPhone 4, Samsung Galaxy S11, Sonny Ericsson's Xperia and Blackberry Storm (2) retail at Sh75,000, Sh61,000, Sh56,000 and Sh57,000 respectively. On the other hand, firms such as Huawei, Nokia, and Samsung are racing for control of the mid-segment of the market served by entry level smart phones. The phones retail between Sh8,000 and Sh30,000.

    Mobile telephony firms looking to capture the lucrative data market are aiding in penetration of smartphones by offering subsidies on the handsets. The data market has become a key profit driver for the operators who are facing lower margins in the voice business where prices have nearly halved since last August. Partnership with mobile phone operators is offering handset makers a key distribution channel. Huawei, Nokia, and Samsung are some of the firms that have increased their activities in the smart phone market.

    Business Daily
  • - Cape Verde’s National Communications Agency (ANAC) has announced the winners of its 3G licence auction. CVMovel claims to have won a concession with a bid nearly four times higher than the minimum requirement, and promises to cover the majority of the country within the first year of operation. Meanwhile, T+ Telecommunications was the second cellco to receive a concession, although no details regarding spectrum allocation or conditions of the licences were made public.

    -  Thanks in part to its 25 January revolution that ousted former President Hosni Mubarak, Egypt was the most re-tweeted hashtags on Twitter for 2011, new statistics from the micro-blogging site said. The hashtag #Jan25, the beginning of the Egyptian uprising against Mubarak’s government, was the 8th most popular tending topic on the website and was 8th most popular, Twitter said.

    - Airtel Nigeria has apologised to its Lagos customers, after many were cut off from communication over the weekend. The partial network black-out was due to cables being damaged by construction workers.

    - Cellcos in the Democratic Republic of Congo (DRC) have reportedly been told to block SMS messages until further notice, in an effort to curb election-related violence. According to News24, which cites French news agency AFP, the nation’s wireless providers were told by the Kabila government on 2 December to cease transmitting text messages as election rumours stirred violence

internet

  • Memeburn is a website which tracks emerging technologies primarily in emerging markets and covers innovation, mobile technology, the start-up scene, general tech culture and online business. Gearburn, its sister website, covers the latest gadget reviews and news from around the world, including video reviews.

    Some major improvements and latest technology are meant to give readers a better experience across more connected devices, with a streamlined backend for faster page loads and better tools for readers to share stories with their social media contacts.

    Both also now offer improved support for readers using tablets and smartphones with new mobile web apps and the sites have also been restructured in order to give readers a cleaner, more intuitive interface.

    Because native apps are still growing in popularity, Memeburn has developed an iPhone app and its Android and iPad apps are coming soon. For simpler phones, the basic mobisite is still available.

    Memeburn reports that Twitter is now its largest referrer of traffic, followed by Facebook and then by Google.

  • Business Registration and Licensing Agency (BRELA) has reiterated its commitment to improve business environment by introducing online registration that will further reduce the time needed for company and business name registrations.

    This was said on Wednesday in Dar es Salaam by the BRELA's Intellectual Property (IP) registration officer Jubilate Muro as part of the commemoration of the 50 years of the independence anniversary held at the Mwalimu Nyerere Trade Fair Pavilion.

    "Review of the Companies Act Cap. 212 is in the pipeline to enable recognition of online registration certificate issued by the BRELA," he said. Muro noted that the review will also reconsider checking of current registration fees.

    Earlier, the BRELA Chief Executive Officer Esteriano Mahingila said the agency aims at improving and modernizing its services to enable it offer most of its services electronically by strengthening its Information and Communication Technology department.

    Stating some of the successes BRELA has achieved by the 50th Anniversary of Independence marking, Mahingila noted that the agency is now capable of running its activities independently with exception of the Development activities funded by donor.

    However he was confident that in the long run the agency will be able to fund its development projects on its own due to expansion of income collections from registration fees. Mahingila also talked about the change of service delivery procedures that has wiped out bureaucracy from an unspecific number of days to one to three days for business names registrations and three to five days for company registrations.

    He noted that lack of coherent and clear step by step procedures to enable BRELA customers to access its services easily and in a friendly manner was one of the major handicaps for many potential entrepreneurs in the past but after mitigating the problem the agency now enjoys increased number of users of its services.

  • - The 28 and 29 November 2011, in collaboration with the Association of African Universities, a workshop took place in Abidjan. The workshop was attended by all partners in education and research, and has created the Ivorian Telecommunication Network for Education and Research (RITER). The workshop also identified the strategic directions of RITER and makes recommendations to the place of the Ivorian Government. Visit here to learn more.

    - The South Sudan Democratic Forum have launched their official website in a conference hall which was predominately occupied by senior executive representatives from the same party. According to Andrea Joany, the Secretary General; this website shall be an official channel of communication for all current news, press releases and documentations of the party with the aim of enhancing political awareness, education and development.

    - From Senegal, Dakarmatin.com has re-launched. The site aims to provide quality information and encourage open forum for debate.

computing

  • Last month, the Nigerian Copyright Commission (NCC) raided the premises of Wisdom System Technologies Limited, a computer reseller located in Tinubu Square, Lagos Island following a consumer tip-off, an undercover test purchase and a subsequent petition to the local law enforcement authorities by Microsoft Corporation.

    The raid is the latest in a series of enforcement activities by the NCC in recent months, aimed at curbing unfair play in the country, and addressing the harmful impact to individuals as well as the Nigerian economy caused by pirating software.

    The issue of piracy was elevated to the global stage today as countries around the world observed Microsoft's inaugural 'Play Fair Day,' an initiative to educate consumers, businesses, and governments that the decision to utilize fake software is one that is not only dangerous to personal information, but dangerous to the economic landscape as well.

  • The Ugandan market is still a virgin area for investment compared to the saturated markets of Europe and Americas, an ICT expert has said. Bill Crawley, the Managing Director of Mara Ison Technologies observed that there is a focus on Africa by investors from around the world because of the growth potential the continent has.
          
     In an interview with Business Vision, Crawley said business people in Uganda are outward looking and in search of better ways of doing business, employing the latest technology while professionals are oozing with knowledge.
          
    “Which is why I think there’s a lot of potential,” he said. “It’s not about what technology and business one can secure, but also looking at ways of applying it. There’s a lot of potential. People are progressive out here,” Crawley commented.
          
    Crawley was in the country oversee the inauguration of his company’s investments. In the venture, Raps Uganda Limited in partnership with Ison Infotel of India have merged into Mara Ison Technologies. The firm with a global outlook supplies hardware and software and offers IT services for system integration projects. Its also engages in fibre laying and data center building and hosting at large scale.
          
    The Mara boss noted that government officials, private businessmen and professionals he has met are oozing with knowledge and what remains is right application to set Uganda on a higher development pedestal. “I have no negatives here apart from the potholes,” he said.

    Mara Ison has built a strong presence in Africa and is currently involved in projects in; Uganda, Kenya, Tanzania, Botswana, Angola, Zimbabwe, Rwanda, Nigeria, Mozambique, Ghana, Congo and Zambia. “We have aggressive investments plans for the market in Africa,” Crawley remarked.  “Africa is still the only growth market available in the world,” he emphasised.
          
    Crawley said in areas where technology is evolving like Africa, there’s a stet-by-step progression but Uganda seems to have leapt and skipped some stages. “We are at a start of a journey in Africa in the way technology is being used to do business. I have found a lot of openness among the government and private sector people I have met. In starting a journey, there are people who should lead. Uganda should provide that light,” Crawley stated.
          
    Mara Ison is part of the Mara Group which is a billion dollar enterprise has headquarters in Dubai and subsidiaries in India and 18 African countries. “Multinationals don’t move into one country; they move into several,” he added. Mara Ison’s business worth in Africa stand at over $15m (sh42b).
          
    It has 300 employees in the country and expect to recruits to over 1000 employees as the business expands. The company, according to the MD, uses local human resource which it blends with expertise from abroad. “We need to identify professionals to work with,” he stated.
          
    Crawley explained that Mara Ison has not come to compete with small companies for small projects but huge ones that leverage linkages in the region and continental level. The firm has acquired Raps Uganda Limited which has been a local player and transitioned into Mara Ison which has a global presence.
          
     “Small projects for small market, is not what we are looking for. That needs small players. We are looking for large, complex, highly technical projects which need specialized expertise. They are the ones that interest us,” Crawley explained.
          
    Some of Mara Ison’s projects include; IT component for banks, network for mobile telephone companies and databases for governments including national ID projects.  The Mara Ison chief executive noted that although some skills might not be available, connectivity will lead to many innovations.
          
    Crawley said the new business model Mara Ison brings on the market is provision of IT solutions to large corporate organisations and they concentrate on what they can do best. He said gone are the days when companies maintained large IT departments to support the work they are specialized in doing.
          
    “A communication company should be able to let in your calls but should not worry about the network. Similarly, a bank should be able to let you access your money but should not be worried about its ATM machines. They look at companies like Mara Ison for solutions,” Crawley said.
          
    “That brings in efficiency because we have specialists. That’s an area where there is a lot of opportunity in Uganda. It’s a move from wanting to do everything yourself,” he elaborated.

    New Vision
  • - The House of Representatives has mandated its committees on Public Procurement, Aid, Loans and Debt Management and Information Technology to probe the $470m contract awarded to a Chinese company, ZTE Corporation, for the installation of CCTV cameras in Abuja.

money

  • MIH Internet Africa is reportedly shutting down its groupon-clone, Dealify in South Africa, according to Memeburn.

    MIH’s Platforms’ CEO, Stephen Newton confirmed to Memeburn today that MIH has finally decided to shut down Dealify, although he did not say exactly how the shutdown would take place.

    The company would most likely move staff who are affected into other businesses within the media group. The site which launched a few months ago is a product of Naspers’ (owners of MIH Internet Africa) seemingly late foray into the group-buying space.

    This news comes after MIH Internet Africa shut down its e-commerce service, Kalahari in Nigeria and Kenya last month.

    While we’re not sure, it is likely that Naspers is trying to focus its investments in profitable businesses, rather than do too many things at the same time.

    Dealify is not the first daily deals site to shut down in South Africa in recent times.

    South African media group, Avusa killed its daily deals site, Zappon following an unsuccessful attempt in the group-buying space.

    TechLoy
  • USA based American Tower and South Africa's MTN Group have set up a joint venture tower company in Uganda, which will acquire all of the existing tower sites from MTN Uganda, numbering approximately 1,000, for an agreed upon purchase price of up to approximately US$175 million.

    ATC Uganda will be managed by American Tower, and will be controlled by a holding company of which American Tower will hold a 51% stake and Mtn Group will hold a 49% stake. American Tower will pay approximately $89 million for its stake in the new holding company. MTN Uganda will be the anchor tenant, on commercial terms, on each of the towers being purchased.

    American Tower also expects that ATC Uganda will build approximately 280 tower sites for MTN Uganda over the next three years, as well as pursue opportunities to build tower sites for other wireless operators in Uganda.

    Upon the close of the transaction, ATC Uganda will be the largest owner and operator of tower sites in Uganda.

    "We are pleased to announce the launch of our operations in Uganda, again in partnership with MTN, Africa's largest mobile operator," said Jim Taiclet, Chairman, President and Chief Executive Officer of American Tower. "Our strategy is to invest in select African markets with strong wireless growth potential and a positive investment climate. Our investment in Uganda is further evidence of our execution of this strategy. In addition, we are building upon our successful partnership with MTN in Ghana where our tower expertise, operational excellence and a focus on delivering growth and value from the asset portfolio, are highly complemented by MTN's regional operational experience."

    Cellular News
  • - The Standard Bank Group has announced that they have secured financing worth US$85million for Helios Towers Tanzania Ltd (HTT), a subsidiary of Helios Towers Africa Ltd (HTA), to finance the next phase of its network of telecommunications towers across Tanzania.

    - Kenay's Safaricom has apologised to its customers after its mobile banking service suffered a network outage over the weekend.

Web and Mobile, Content and Services

  • TechZim got the opportunity to discuss a few things about Econet Broadband with Leon de Fleuriot, the Chief Commercial Officer – Broadband at Econet Wireless Zimbabwe. We talked about the number of mobile broadband subscribers, eTXT, EconetMail and other things. We also discussed some issues Techzim readers suggested on our Facebook Page and Twitter.

    We particularly found the mobile broadband usage stats quite interesting especially as they relate to Zimbabwe’s total Internet penetration and internet usage. Here are the figures:

        * 1.7 million mobile broadband users
        * 600,000 subscribers accessing internet services through eTXT
        * There’s an overlap of users of about 200,000 between the two figures which means aggregate unique users of 2.1 million subscribers.
        * Internet users growing by between 50,000 and  60,000 subscribers a month
        * About 140,000 subscribers use EconetMail and the number is growing.

    The number of mobile broadband users of course doesn’t tell the whole Zim story, what would be more interesting would be getting the numbers from the other operators as well (which we will try) and have a figure that closer to the true internet penetration in Zimbabwe. It’s clear though that Econet alone contributes about 17% internet penetration in Zimbabwe.

    The EconetMail figure there is something that came as a surprise. We didn’t expect the concept of a mobile phone number as an email address to gain much traction but, according to de Fleuriot, it has. EconetMail usage is actually growing steadily even though Econet is not actively promoting it he says.

    Some responses to reader questions:

    Price reduction

    The dominant question by far was “when will mobile broadband tariffs come down?” The response here is that subscribers should expect some price reductions in the New Year as more equipment to support the growing mobile broadband subscriber base is installed.

    BlackBerry Services
    BlackBerryAnother popular question was one on BlackBerry services. “ask them if i should throw away my blackberry” one reader suggested. de Fleuriot’s response to this is that they cannot tell as the issue involves the telecoms regulator. He hinted though that BlackBerry services are not exactly on the rise globally and subscribers shouldn’t expect a game changing BlackBerry when it does launch. Now since most people think of BlackBerry services in the sense of cost convenience it represents in the South African market, he seemed to also suggest even if BlackBerry services launched, it’d be nothing like the R65 per month service the South Africans enjoy.

    Mobile broadband speed

    For some time now Econet broadband has been capped at 250kbps speed. One reader’s question was when Econet will unlock and provide faster speeds. de Fleuriot says the speed limit was actually increased to 2.5mbps starting September this year. Attaining that speed though still depends on location, density of subscribers in that cell and time of browsing (peak or off peak that is).

    Multimedia Messaging Service (MMS)
    MMS is coming early next year but de Fleuriot was quick to mention that it may not be the hit that it was for some markets outside Zimbabwe as MMS has mostly been superseded by mobile broadband services like WhatsApp.

    Techzim
  • The FCT Administration (FCTA) has unveiled plans to digitalise the database of FCT Archives. FCT Minister, Senator Bala Mohammed, disclosed this yesterday during the celebration of FCT Archives and History Bureau, which was tagged "Impact of Archives in Modern Day Public Sector Activities."

    The minister, represented by the FCT Director of Establishment, Mr. Nuru Ahmed, explained that the documentation of data would make the FCT archives more robust and functional.

    He said the FCT archives was created with the mandate to collect, preserve and manage important records and documents of the administration, adding that all secretariats, departments, agencies and area councils of the FCT are primary sources for information and would be empowered to serve as key stakeholders in the process of digitisation.

    "Approval has been given for the six area councils to own mini archives to be manned by liaison officers of the FCT archives and we enjoin the management of area councils to cooperate with the liaison officers by making all necessary information available to ensure the success of the initiative," he said.

    In his remark, Director, FCT Archives and History Bureau, Mr. Abubakar Yabo, said the celebration is to sensitise the public on the functions of the archives bureau from inception to date.

  • YouTube, the platform where anyone with a video camera and an internet connection can share their life, art and voice with the world, has announced the launch of YouTube in Nigeria and will be offering the most relevant content. Through local interface, YouTube Nigeria will offer informative and entertaining video content from around the world and promote content that is most relevant to Nigerians.

    There is something for everyone on YouTube, as shown by individuals such as Jason Njoku, the entrepreneurial spirit behind Nollywood Love, or companies such as 37th State, which set up an urban, African culture and lifestyle channel. Nigerians now have greater flexibility to tell their stories and find videos most useful to them.

    At the YouTube launch event in Lagos yesterday, 7 December 2011, YouTube's senior director of Content Partnerships: Europe, Middle East and Africa, Patrick Walker said, "With over 3 billion views a day, YouTube is the world's largest audience, and a mode of communication that allows everyone's voice to be heard". "Nigerians are passionate about music, entertainment and many other genres that YouTube offers. By launching YouTube locally, we help people to find the most popular videos in Nigeria, along with those that are rising in popularity".

    Content uploaded by Nigerian users will show up as "browse pages" on the YouTube Nigeria site, creating a virtual space for the national community and giving Nigerians the opportunity to increase their exposure online.

    Also at the launch event, Nollywood Love announced the launch of iRok TV, whilst Storm360 announced the launch of six new YouTube channels. 37th State announced the premiere of its first short film and documentary, Nkiru, which is to take place on 18 December 2011.

    "The power of the internet presents great opportunities. YouTube gives people the power to broadcast themselves," said Obi Asika from Storm360, an entertainment company in West Africa. "Our channel has helped connect us with local and international fans and artists all over the world, and is helping us to achieve our full potential.For users with slow connections, they can use YouTube Feather for better performance".

    One of YouTube's key priorities, in addition to the making the platform a comprehensive destination, is to ensure that videos load and play quickly, even in places where bandwidth is at a premium. Improving internet access remains a key priority for internet players across Africa.

    In addition to the standard YouTube experience, users have the option to watch videos with YouTube Feather. This "light" version only includes the site's most basic features, to help ensure that those with low-speed Internet connections are able to play videos play faster.

    Biz Community

Telecoms, Rates, Offers and Coverage

  • Airtel Malawi has partnered with Samsung in a multi-million kwacha promotion where it will award cash prizes, mobile communication gadgets, including handsets and tablets to its subscribers. The competition running from this month until February 2012, will see Airtel Malawi spending over K82 million with prizes being fairly distributed across all 29 districts of the Malawi. During the promotion period, subscribers will win weekly prizes of cash and gadgets, starting with the first draw on Sunday, 11 December 2011.

More

  • - Former Vodacom CEO Alan Knott-Craig has been talking to rival South African mobile network, Cell C about the company's future and a possible 'rescue plan' for the company, according to a report in MyBroadband. He is currently prohibited from working in the country's telecoms market until next April as part of the severance package agreed when he left Vodacom. He declined to comment on whether he had been in talks with Cell C.

    - Eaton Towers , the African tower ownership and management company, has appointed Peter Lewis Chief Financial Officer with immediate effect. Alan Harper, Chief Executive of Eaton Towers, said: “I am very pleased to welcome Peter to the Eaton Towers management team. He has an impressive international track record in the telecoms sector and brings expertise of raising debt funding and the towers business in Africa. Following the recent investment in our business, we are poised to expand our operations across sub-Saharan Africa and have several major deals in the pipeline.

  • Social Media Marketing Campaign Manager Victoria Falls - Zimbabwe

    Job description
    Internet and Social Media Marketing Campaign Manager

    Do you thrive on challenge?
    Do you have creative competence?
    Do you have initiative and are innovative?
    Are you young at heart and with good people interaction skills?
    Is delivering impeccable customer service your passion ?
    Are you a good communicator and able to turn conversation to a profitable relationship?
    Are you adventurous and like tourism?
    Are you a social media person?
    Are you able to market a service?

    If your answer to the above questions is yes, and would like to join a leading adventure tourism company in Victoria Falls, please send your resume to ntokozo@shearwatervf.com or box 125 Victoria Falls no later than 15 December 2011.

    An attractive and negotiable package is on offer for the right individual. Only short listed candidates will be responded to.

    Company Description
    We are an adventure tourism business entity at the world's adventure capital, Victoria Falls.

    Requirements
    - Good working knowledge of emerging social network platforms including Facebook, Twitter, You tube, Flicker and LinkedIn amongst others.

    - Creativity and a passion for the company and the people who work in the business, you need to be a true team player capable of tolerating diversity

    Advantageous
    The professional profile would ideally be someone with a background in media, copywriting or sales and marketing, with good working knowledge of emerging social network platforms including Facebook, Twitter, You tube, Flicker and LinkedIn amongst others.

    Personal Skills/Attributes
    The attributes of the person we are looking for are:
    - Good written communication skills.( a formal journalism; mass communication; or marketing communications qualification will be an added advantage.)

    Contact details
    NTOKOZO MLILO
    SHEARWATER ADVENTURES
    +263 13 44 70/3
    ntokozo@shearwatervf.com

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