Issue no 169

Top Story

CALL CENTRE SPECIAL - AFRICA FIGHTS FOR ITS SHARE OF A GLOBAL MARKET

Suddenly call centres are breaking out all over Africa. Well, in some obvious and a few less likely places. Where India has led the way, Africa now follows with South Africa leading the pack. There is also a VOIP-based calling centre in Togo and two hotline response centres in Senegal. At the heart of the business model is the need for cheap international calling and although VOIP is often held up as essential, it does not really matter how this is achieved. The recently launched Kenyan ICT venture fund C4Idea identified call centres as a business area of interest and…

Telecoms

UTSTARCOM SIGNS FIRST CONTRACT IN AFRICA WITH SOTELMA IN MALI

UTStarcom, Inc, a leading global provider of wireless and wireline access and IP switching solutions, today announced that it has signed its first contract in West Africa in the country…


Telecoms

GATEWAY COMMUNICATIONS SIGNS NEW DEAL WITH GHANA’S WESTEL

Building on its significant presence in West Africa, Gateway Communications last week announced that it has signed an interconnection agreement with Western Telesystems (Westel), the Second National Operator in Ghana.…


Telecoms

ZAMTEL TO OFFER ITS GSM NETWORK COUNTRY-WIDE

Zamtel will by next year offer its GSM network cellular service, Cell Z, to all the provincial centres of Zambia. Zamtel managing director Douglas Mutesha disclosed in an interview last…


Telecoms

KENYA TELKOM MOLES TIP OFF ILLEGAL OPERATORS ABOUT RAIDS

After last week’s successful raid it was revelealed that others on illegal installations by Telkom’s investigations branch have not yielded much, leading to suspicion that there are moles within the…


Telecoms

MTN AND CREDITPIPE INTRODUCE CELLPHONE MERCHANT’S TERMINAL

MTN Business Solutions and Creditpipe, an e-commerce organisation, have introduced Mobile Credit, a credit card processing and cheque guarantee service that allows a merchant’s cellphone to act as a point…


Telecoms

Telecoms News - In Brief

- MTN Nigeria Limited, one of the three mobile phone service providers in the country has extended its (GSM) service to Katsina city and environs. Effective from Tuesday July 31t,…


Internet

SOUTH AFRICA’S TELKOM INKS USD3 MILLION ISP DEAL

South Africa’s Telkom said on Monday it had signed a 22 million rand ($3 million) deal to handle Internet access needs for the country’s largest private Internet Service Provider @tlantic.…


Internet

LAGOS STATE GOVERNMENT PUTS N1 BILLION INTO GOVT INTERNET LINKS

Lagos State Government has earmarked N1 billion to boost its internet facilities.Chairman of the state House of Assembly Committee on Information and Strategy, Mr Tunde Oyewo, told the News Agency…


Internet

SA’S TELKOM’S ADSL IS NOT MEANT TO OFFER INTENSIVE BANDWIDTH

ADSL has become a major discussion point in the media, driven by a few customers who are dissatisfied with the service. ADSL is an access product used to connect to…


Computing

NEW SA HOTHOUSE FOR SOFTWARE ENTREPRENEURS TAKES OFF

An incubation centre for software entrepreneurs has proved so popular that it has had to double in size more than a year ahead of schedule The Softstart centre has already…


Computing

Computer News - In Brief

- Storage software provider, Veritas Software, has announced an expanded relationship with EDS, the global services company, that aims to enable EDS to help organisations to improve the performance and…


digtool

SOFTWARE ALLOWS BLIND PEOPLE TO WORK AS CALL CENTRE AGENTS

Blind people can now pursue careers as call centre agents, thanks to a software solution developed by a blind programmer in Pretoria. Using the proprietary scripting from a screen-reading program…


Mergers, Acquisitions and Financial Results

MTN MULLS NEW ACQUISITIONS ACROSS AFRICA USING FREE CASH

South African mobile phone company MTN will consider making acquisitions in the rest of the continent and would fund them using free cash, Chief Executive Phuthuma Nhleko told analysts on…


Mergers, Acquisitions and Financial Results

PORTUGAL TELECOM ACCEPTS MASIYIWA BUYOUT OFFER FOR MASCOM

Portugal Telecom has accepted a bid from TS Masiyiwa Holdings ­ a major investor in the Econet group ­ for its 50 percent stake in Mascom Wireless Botswana, writes Cynthia…


Mergers, Acquisitions and Financial Results

On The Money - In Brief

- Regional GSM mobile and internet services operator Orascom Telecom Holding (OTH) announced its consolidated results for the first quarter ending March 31, 2003. Over the three-month period, total subscribers…


Mergers, Acquisitions and Financial Results

AFRICA ONLINE’S FRED MURUNGA ON A TOUGH MARKET

Africa Online’s Fred Murunga talks to News Update about the tough conditions in the summer market. The company’s been through a lot of changes. Where are things at now? We’ve…


Digital Content

NEW AGOA WEBSITE REACHES OUT TO AFRICAN AND AMERICAN BUSINESSPEOPLE

AGOA Africa.com, a new website linking Africans and Americans to information about the African Growth and Opportunity Act (AGOA) has been launched. This website is for African businesspeople that want…


Digital Content

African Web News - In Brief

www.africa2005.com/en www.wits.ac.za/saiia www.manual-de-fisica.net


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PEOPLE

- According to an interview with Sidwaya, Minister of Posts and Telecommunications Justin Tiéba Thiombiano says that the it will be looking at offers for incumbent ONATEL. The Government will…


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EVENTS

THE 2003 GHANA OUTSOURCING CONFERENCE, PHILADELPHIA Ghana a country in West Africa, is fast becoming an outsourcing player. The Ghanaian government has made some initiatives to foster growth in Technology…


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JOBS AND OPPORTUNITIES

Ndukwe@ncc.gov.ng If our correspondent is "off the mark" or you have factual amendments, mail them to us and we will include them in subsequent News Updates. If you'd like to…