Issue no 230

Top Story

Kenya the latest African entrant to the international outsourcing market

The latest African country to take a decisive step into the international outsourcing market is Kenya. There are now between 12-15 companies offering various types of call centre and business processing work. However as a recent study commissioned by Calling the Cape from Deloittes has shown, it's not as easy as it looks to get it right. Although on one of the main indicators - call centre resolution - Cape Town scores 89% against India's 65.9%, its costs are still around double those found in India. Will it be quality or costs that will be the winner in this global…

Telecoms

MAURITIUS' EMTEL ENTERS 3G RACE

Mauritian operator Emtel on Saturday last week signed an exclusive supplier agreement with Huawei Technologies for the supply, installation and commissioning of the island state's first 3G network. According to…


Telecoms

THURAYA ENTERS LIBYAN TELECOM MARKET

Thuraya is to launch its satellite phone service in Libya. The chief of Libya's General Company for Post, and Telecommunications (GCPT), Eng. Mohamed Muammer al Gathafi announced earlier this week…


Telecoms

VOICEWARE SYSTEMS ANNOUNCES PARTNERSHIP IN NIGERIA

Voiceware Systems announced the development of a strategic partnership with Global Digital Communications in Lagos, Nigeria. Voiceware Systems currently has seven customers in Nigeria, the company is continuously increasing their…


Telecoms

DRC: ERICSSON PITCHES TO THE MINISTER KALEMA

Telecoms equipment supplier Ericsson last week got to make a pitch for business to the DRC's Vice Minister for Energy Kaloma Lusona at an organised by the Swedish Embassy to…


Telecoms

CAMEROON FRAUD CASE: TWO ACCUSED OF CHEATING CAMTEL OF FCFA53M

Last Thursday saw a court case come to trial of four individuals - Ngalle Wansi, Ndongo, Tamjong, Bakabé, Sofi et Nanga - who were accused of diverting calls from a…


Telecoms

Telecoms News - In Brief

- Algeria's Orascom Telecom is launching a major charity campaign on behalf of its 2.5 million subscribers in order to help the poor of Algeria. For every call made, the…


Telecoms

TELECOM RATES, OFFERS AND COVERAGE

- Over the past year, Telkom SA has deployed Alvarion’s 1.9GHz systems have been deployed in five communities (Hekpoort, Pretoria, Upington, Bloemfontein and Grahamstown) to provide service to SOHO and…


Internet

AFRINIC ANNOUNCES PROVSIONAL RECOGNITION FROM ICANN

The African Network Information Center (AfriNIC) has taken another step towards formal recognition as an official Regional Internet number Registry (RIR) with the Internet Corporation for Assigned Names and Numbers…


Internet

MWEB INTRODUCES NEW NIGERIAN PRODUCT AIMED AT SOHOS AND SMES

Mweb Nigeria has launched a new product targeted at small offices, home users, medium scale business as well as smaller cyber cafe. Mr. Rhyn of Mweb Nigeria said products are…


Internet

AFRICAN UN INITIATIVE URGES UNIVERSAL TELECOM FUND TO EXPAND INTERNET ACCESS

As access to the Internet remains limited in many rural areas in Africa, the United Nations Economic Commission for Africa (UNECA), through its African Information Society Initiative (AISI), is looking…


Internet

JABBER PROTOCOLS GET INTERNET-GRADE THUMBS UP

The Internet Engineering Task Force has published the specifications for the Extensible Messaging and Presence Protocol (XMPP) as RFCs within the Internet Standards Process. These documents, which formalise the XML…


Internet

Internet News - In Brief

- A survey of South African local small and medium enterprises (SMEs) has found they believe faster Internet connections boost their business. The 2004 SME Survey, conducted by research firm…


Computing

MOROCCAN IT SECTOR EXPERIENCES RAPID GROWTH DESPITE WIDESPREAD PIRACY

The local Moroccan press has published a series of statistics on growth in the IT industry. This has been accompanied by an investigation by the Paris-based Middle East magazine Arabies…


Computing

FRENCH GOVT AND MANDRAKE TO ROLL OUT LINUX ACROSS AFRICA

The French Ministry of Foreign Affairs and Mandrakesoft have announced a plan to provide a network of sixty public Internet access points throughout Africa. The project, known as Aden, plans…


Computing

ICOZA AND SANGONET LAUNMCH NGO.ZA TO PROMOTE ICT USE IN SA NGO SECTOR

The Southern African NGO Network (SANGONeT) and ICOZA launched a new joint venture, called NGO.ZA, last week in Johannesburg. Jay Naidoo, former Minister of Communications, and Chairperson of the J&J…


Computing

KENYAN ICT SECTOR SEEKS SPECIAL REGULATORY STATUS TO CUT RED TAPE

Kenya's Information and Communication Technology sector is seeking a special status to enable it attract more investors.Last week, Information minister Raphael Tuju said only such a status could improve the…


digtool

3G: BRIDGING AFRICA’S DIGITAL DIVIDE?

Cellular services based on next-generation technologies such as EDGE and 3G will find a strong market in Africa if they are tied to useful applications, despite the widespread poverty on…


digtool

KRONE LAUNCHES NEW 10 GIGABIT PER SECOND BLOWN-FIBRE

Higher capacity upgrades now easier and more cost-effective. ADC announced today that Krone, recently acquired by ADC, has launched a new blown-fibre option for its highly successful OM3 10 Gigabit…


Mergers, Acquisitions and Financial Results

ECONET LOCAL PARTNERS GIVEN MORE TIME TO COMPLETE KENYA LICENSING FINANCE

Mobile service provider, Econet Wireless Kenya (EWK), has been granted 30 more days to complete payment of its license fee. Sammy Kirui, the Director General of the Communication Commission of…


Mergers, Acquisitions and Financial Results

OLD MUTUAL UNIT, TATA IN LINE FOR WAREHOUSED 26% STAKE IN SA'S SNO

  Three bidders have been selected as potential buyers of a 26% stake in the second network operator , including Old Mutual Asset Managers and India's Tata Africa Holdings. A…


Mergers, Acquisitions and Financial Results

LIBERIAN GOVT FREEZES ASSETS OF TWO FORMER GOVT INVESTORS IN LONESTAR

The former Chairman of the National Patriotic Party (NPP), Cyril Allen says the National Transitional Government of Liberia (NTGL) has violated the Comprehensive Peace Agreement by freezing the assets of…


Mergers, Acquisitions and Financial Results

On The Money - In Brief

- Lithalelanga Connections Holdings, a black-owned strategic investment enterprise, has acquired a 63% stake in Tecor Group, an IT solutions company with a R100 million annual turnover. Tecor, a previously white-owned…


Digital Content

Digital Content

Web News - In Brief

- As of October 2004, members of SA's leading rewards programme will be rewarded for spending online. In March this year, eBucks joined forces with kalahari.net by providing members with…


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PEOPLE

* On the move: Xerox International Group has appointed Ben Gale as general manager sales and marketing for the company's operations across 67 countries in Africa and the Middle East.…


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EVENTS

VOIP event to be held in Durban The proposed date for this VoIP event is the 23 November 2004. This event is being organised by Digital Coast (www.digitalcoast.org.za). Digital Coast…


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JOBS AND OPPORTUNITIES

- IDRC is looking for a Managing Director for its Community Technology Learning/Telecentre Support Network. The increased emphasis on skills, abilities and networks in the Digital Age has led many…