Issue no 497 26th March 2010

Top Story

Kencall sees the growth of new local outsourcing opportunities as telecoms companies realise call centres are not core business

With the arrival of the new international fibre cables, Kenya’s pitch to become one of continental Africa’s leading BPO centres may at last be gaining some traction. Kencall has been in the business for five years already and is noticing that it’s getting an increasing number of East African as well as international clients. Russell Southwood spoke to its CEO Nick Nesbitt about how the business is developing.Kencall has been in business for five years offering outsourced call centres to a wide variety of companies in the UK, USA and Kenya. Its largest client is Orange and one of its…

Telecoms

Bharti’s purchase of Zain Africa a done deal

With a deal between two emerging markets giants thought to be in the closing stages, the acquisition of Zain’s sub Saharan African assets represents a landmark deal for both Bharti…


Telecoms

Five More Cellular Companies Licensed in Tanzania

The Tanzania Communications Regulatory Authority (TCRA) has licensed five more mobile phone companies. They are MyCell, Egotel, Rural Netco, Smile and ExcellentCom. "They are expected to enter the country's communication…


Telecoms

Nigeria’s Telecom Consumer Parliament condemns telecom promos

Telecom subscribers, who gathered at the 55th Telecom Consumer Parliament (TCP) in Lagos at the weekend, spoke with one voice, condemning telecommunication promotions across networks.The rotational monthly Telecom Consumer Parliament…


Telecoms

EASSy Cable Lands in Kenya Ahead of Schedule

The EASSy cable has landed in the Kenyan coastal city of Mombasa , two weeks ahead of schedule, James Wekesa, the chief commercial officer of the West Indian Ocean Cable…


Telecoms

Telecoms News - In Brief

- The Postal and Telecommunications Regulatory Authority of Zimbabwe has given the country's three mobile operators an ultimatum to ensure that all activated mobile lines are registered with the firms…


Internet

Kenya Data Networks signs Cable Leasing Deal with KPLC

Kenya Data Networks last Thursday joined the list of firms leasing the Kenya Power and Lighting Company fibre optic cable capacity. The five year lease is worth Sh135 million. It…


Internet

Poor Internet links mar Africa's satellite data access – “fundamental and serious” obstacle

African satellite images are useful but only if scientists have the means to access and study them A landmark decision to allow free access to key earth observation data has…


Internet

Africa: Less Than 1 Million Country Domain Sites, says new survey

A country domain is an Internet 'top level' code assigned to a country, for example .za (South Africa), .uk (United Kingdom), .de (Germany), .fr (France) and .zw (Zimbabwe). ZADNA is…


Internet

Internet News - In Brief

- The National Meteorological Institute of Angola (Inamet) launched its portal, under the celebrations of the World Meteorology Day, March 23. It is a kind of service that will provide…


Computing

Experts call on Tanzania’s Government to set up an ICT Agency

Experts have called on the government to establish an agency that will coordinate and manage ICT activities so as to enhance the sector's growth. The call was made during at…


Computing

Egypt Joins High-Speed Science Network – other African countries to follow

African science ministers are hoping to extend a high-speed fibre optic network - currently linking Egypt to the northern hemisphere - to other countries in Africa.The Global Ring Network for…


Computing

Technology lifts status for many African women

For the last decade, cultural issues as well as a lack of information, capital and opportunity have been advanced as reasons why there are few women in technology-related businesses in…


Computing

Computing News - In Brief

- The GLOBAL project, through Universidad Politecnica de Madrid (UPM) in Madrid, released a new version of Isabel, Isabel v5, at the end of February 2010. Accompanying the new release…


Mergers, Acquisitions and Financial Results

Kenya: Safaricom Seeks State Partnership

Listed mobile phone firm, Safaricom Ltd is anchoring itself to provide shared services to the government as the latter moves to embrace information communications and technology. Though the government expects…


Mergers, Acquisitions and Financial Results

Zimbabwe Reaches Turning Point and ICT Investment Ramps Up

Zimbabwe has reached a turning point in its destiny and ICT markets in the country are taking off, according to a new study published by Technology Strategies International in partnership…


Mergers, Acquisitions and Financial Results

South Africa: Securedata Africa 'Stable and Ready for Growth'

Software firm SecureData Holdings said last week that its SecureData Africa division was now stable and well positioned to seek additional revenue growth. Earnings in SecureData Africa fell last year…


Mergers, Acquisitions and Financial Results

Senegal: Sonatel taps African growth but liquidity a concern

Solid growth in West Africa's telecommunication markets will buoy shares in Senegal operator Sonatel throughout 2010, but the illiquidity of its stock on the regional bourse could hold back gains,…


Mergers, Acquisitions and Financial Results

Money News - In Brief

- A report in the Guardian newspaper says the government of Tanzania is preparing to acquire the remaining 35% it does not already own of national incumbent Tanzania Telecommunications Company…


Digital Content

EVOKE now operational! Play it!

In last month's NUANCE newsletter (February NUANCE), they brought to you an article about the online game, EVOKE which the World Bank was launching. “The online game was launched on…


Digital Content

Kenya: Glaring Errors Blight Government Websites

How up-to-date is your company's website? Is it as good as it should be? These are the question that begged for answers after Saturday Nation decided to do a random…


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Jobs and Opportunities

Next Generation Leaders: ISOC Fellowship OpportunityOn 15th March 2010, the Internet Society Next Generation Leaders (ISOC NGL) called upon talented individuals who have the passion for sustainable Internet connection. The…


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Contracts

Etisalat and Comviva - MEAEtisalat and Comviva have announced that they will partner to bring state-of-the art Value Added Services to Etisalat’s more than 100 Million subscribers worldwide. The vision…


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People

- Businesswoman Jane Mutasa has been suspended from Telecel Zimbabwe's board following allegations that she swindled the mobile phone network provider out of US$750,000 in an airtime scam.- O3b Networks…


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Events

SATCOM 2010 AFRICA12-15 April 2010, Sandton Convention Centre, Johannesburg, South AfricaSatCom Africa 2010 is Africa's only satellite exhibition conference. SatCom Africa 2010 gives you an executive business experience where you…