News Update - Telecoms and ICT in Africa - Issue No 1084 on 16 September 2022

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Two South African local municipalities seek to use digital to deliver better services to their users

16 September 2022

South African local government has a long history of underperforming in terms of providing services to the people who live in their local areas. Digitalizing these services is one way they can save money and provide a better service. Russell Southwood spoke to Poppy Tshabalala, Managing Executive for Public Enterprise, Vodacom about two municipalities that it is helping with this task. The two local government entities are The City of Ekurhuleni Metropolitan Municipality and Emfuleni municipality. The former is a large suburban region east of Johannesburg covering over 3 million people. The latter is a smaller local municipality that in…