News update Telecoms and ICT in Africa – Issue No 125 on 30 August 2002

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NAIROBI’S CYBER-CAFES UP AGAINST THE WALL AS COMPETITION BITES

30 August 2002

The Kenyan cyber-cafe market is overcrowded. Too many cyber-cafes are chasing customers by offering unsustainable access rates. Last month five cafes closed, one of which operated a major facility. Cafe operators who want to survive are now having to look to providing something other than low price internet access. Russell Southwood spoke to Irene Mkwenda of Nairobi Business Cyber.com about the problems operators face in a tight market.   Nairobi Business Cyber.com operates two cyber-cafes, one of 28 machines (next to the Hilton) and the other of 12 machines in Kenya Cinema Plaza. The users of the two facilities are…