NIGERIAN GSM OPERATORS BLAME POOR SERVICE QUALITY ON AREA BOYS
GSM operators, have blamed the poor quality of service noticeable on their networks partly on the activities of criminals known as the "Area Boys". Responding to the Nigeria Communications Commission’s (NCC) query on the poor quality of service on GSM networks in the country at a recent parley in Abuja, the two operators, while agreeing that the quality of their service is still below optimum, were unanimous in putting part of the blame on miscreants who harass them in the process of the deployment of their equipment.
The operators argued that even though the problem was more rampant in the Niger-Delta, it had now permeated the entire country, making it increasingly difficult for the company to move their equipment easily across the country. The operators said it is an arduous task for the companies to ensure the safety of their equipment even after deployment. They explain that they have to employ the services of crack security operatives to provide 24 hour surveillance on all their base stations and switches all over the country at a great cost. Last year, one of the operators indeed explained how some thieves brought in cranes and other heavy duty equipment to attempt to steal the company’s standby generator in one of the base stations.