Egypt's Internet users spent an estimated US$ 2.1 billion on retail e-commerce in 2009


Arab Advisors Group major online survey of Egypt's Internet market revealed that 34.6% of adult Internet users in Egypt use e-commerce (including bill payments). The Arab Advisors Group estimates the number of Egypt Internet users who utilize e-commerce to be around 2.36 million which is around 3% of the total population in Egypt. These e-commerce users spent an estimated US$ 2.1 billion in e-commerce transactions in 2009 which includes bill payments online.

The survey report, Egypt Internet Users and e-commerce Survey 2010 was released on April 12, 2010 and provides the results of a major comprehensive online survey of Internet users in Egypt. The survey covers the Internet usage, IPTV, games, e-commerce, cellular and Pay TV usage and habits of the online community in Egypt.

Respondents were randomly targeted by receiving an email shot in their inbox to ask them to fill in the survey in cooperation with Egypt's leading ISP, TE Data, or by an online banner advertised on TE Data's website. The survey results encompass answers from 1,321 respondents that passed rigorous quality control checks. Quality control was conducted by Arab Advisors Group’s team. The survey was conducted on the general Internet population. The online survey yields a confidence level of 99% with a margin of error of less than 4%.

"VoIP usage among Internet users reached 46.3%. Of the total respondents, 41.6% use special software packages (such as Skype, GoogleTalk) to make calls through the Internet. A small majority of respondents (53.7%) do not make calls through the Internet." Hussam A. Barhoush, Arab Advisors Senior Research Analyst, wrote in the report.