Local Government Services to Go Online in Rwanda

Digital Content

The Ministry of Local Government has unveiled a plan to have all its documented information, service delivery and conference proceedings online. Minister Protais Musoni said the online facility of e-document, teleconference and tax-payers' database has provoked ministry to redesign its website for easy regular upload with updated data.

Musoni didn't specify on when the new site is going to be up but he is hopeful it will enhance better service delivery. "The use of e-document system will help us to quickly trace whereabouts of a certain file in the ministry," Musoni said on Friday.

The introduction of tax payers' database will store significant information about them. Teleconference will enable upcountry local leaders follow events while in their offices on regular national meeting proceedings in Kigali City.

Musoni said that ministry staff is being trained on how to handle e-document, database and video conference. Government's effort to setup tele-centres in the districts countrywide is a feasible means to attain the anticipated online service delivery system.

Musoni disclosed that one of his ministry's priorities this year is to extend Information and Communication Technology (ICT) to large number of citizens.

He explained that a wider ICT distribution will boost the ongoing sensitisation of citizens about the use of new electronic national identity cards. He further disclosed that registration of citizens to get electronic IDs is due to start in the near future.

The Local Government ministry's online service comes in the wake of Rwanda's ambitious target to transform the society into ICT driven by 2020. Already, the Ministry of Health's telemedicine service and New Partnership for African Development (NEPAD) sponsored e-school programme have been a major success.

(Source: New Times)