Telecoms, Rates, Offers and Coverage

Telecoms, Rates, Offers and Coverage

- Ghana’s telecoms watchdog the National Communication Authority (NCA) is looking to crack down on mobile network operators if they fail to tackle the chronic problem of poor quality services. NCA deputy director Mawuko Zomelo confirmed the NCA plan, adding that the sanctions could take the form of a fine. In a field visit to Ghana’s Northern Region, NCA officials held meetings in a number of towns and districts to obtain feedback on the public’s perception of the quality of telecoms services. The information gathered confirmed suspicions that many Ghanaians are dissatisfied with the incumbent cellcos’ performance to date. The NCA is now looking to develop an effective strategy to address the problem, Zomelo said.

- Gambia’s Daily Observer reports that the Ministry of Information, Communication & Information Infrastructure has revealed to the National Assembly that state-backed Gamtel is currently working on plans to expand its fledgling 3G wireless data network in the Greater Banjul area and other major towns and cities including Soma, Farafenni, Bansang and Basse. The disclosure was made in response to ministers’ questions on when 3G infrastructure would be expanded to provide wireless internet access for outlying communities. However, it was added that the expansion of the network is not in Gamtel’s 2011 budget, and would instead be included in its 2012 budget.