Burundi’s mobile customers to benefit of borderless network across East Africa


Burundi's leading telecom company, UCOM has partnered with MTN to provide a free roaming service for their subscribers. The "Home and Away" roaming service will provide customers in East Africa a 'borderless' network.

"With this enhanced product, customers will use their MTN numbers and be charged the local rate when travelling in East Africa," Isaac Nsereko, the MTN head of marketing, said. He said Safaricom of Kenya, Vodacom of Tanzania and MTN Rwanda were the other networks partnering with MTN to provide the service.

Nsereko added that the service would allow customers to load airtime from partner service providers when travelling in these countries. However, he explained that customers would require specific access numbers to load their airtime vouchers of the local network on MTN’s lines.

"Our customers shall automatically be connected to the partnering networks and will also get a special rate when calling our partner networks," he added. He said the product would in future allow MTN-Uganda customers to share airtime across partner networks.

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