Ethiopian govt increasingly online

Internet

With 49 e-service portals under seven Ministries now functional, the Ethiopian government is making progress in its e-government strategy.

Ethiopia’s Deputy Prime Minister, Dr. Debretsion G.Michael, says (ICT) is an essential tool for electronic government of nations across the globe. He says the Ethiopian government is progressively working towards full IT-enabled government service delivery.

New online services provided by the government allow citizens to request public services by filling out electronic forms and attach scanned versions of all necessary supporting documents from anywhere, at any time.

They can also track the status of their requests using unique service request tracking numbers; arrange appointments with the service providing government organizations when physical presence is required; get periodic notifications through email and SMS; and provide their feedback for future improvements.