NHIF plans phone platform to grow members, revenue

Digital Content

The National Hospital Insurance Fund (NHIF) is turning to mobile phone users to grow its membership and increase collections from the informal sector.

The healthcare provider is implementing a system that allows new members to register via their handsets and visit the organisation’s offices for card collection only.

The new software will also allow members to pay monthly contributions through all four mobile money transfer services.

NHIF has invited developers to bid for the Mobile Revenue Collection Payments and Registration Platform. The tender closes on February 12.

“Anybody with access to a mobile phone will be able to register themselves in simple steps as opposed to them having to personally visit our branches and fill out forms,” said Ms Bella Omino, the head of communications at NHIF.

The 2012 Economic Survey indicates that as of December 2011 NHIF’s membership stood at 3.2 million with 700,000 (21.7 per cent) coming from the informal sector.

The fund, which has 3.4 million members, collected Sh6.7 billion during the same period.