MTN opens service centre at S. Sudan-Uganda border

Telecoms

Mobile telecommunications company, MTN on Friday launched a customer service center at the South Sudan-Uganda border post in order to enhance business and improve communication activities in the region.

“Our long wait is over; this is big for us as people have been suffering,” Francis Okech, the Magwi county commissioner said during the launch.

Okech was accompanied by MTN Chief Operating Officer, George Nassif and Nimule town clerk, David Eriga during the launch at Nimule, located 192km from the capital, Juba.

Thousands of people use the border exit point as they head to the East African region, either for school, business, or family visits, with hundreds of internally displaced persons living in the area.

Until now, however, Nimule, the country’s major trade point, reportedly lacked a major telecommunications service centre to make flawless communication possible.

The service center launch, the company said, makes MTN South Sudan the first multinational entity to set up there.

"The center will ensure vendors don’t have to travel all the way to Juba to purchase airtime scratch cards, rectify problems," its statement reads.