Telecoms – In Brief

Telecoms

-  Airtel Burkina Faso, the local mobile business of Indian telecoms group Bharti Airtel, has applied to the Regulatory Authority for Electronic Communications and Posts (ARCEP) for a licence to deploy and operate a 4G network in the country. Fasozine quotes Airtel Burkina Faso’s CEO Herve-Olivier Njapoum as saying that the cellco aims to promote the implementation of new services and solutions to improve the lives of local citizens. Following the launch of mobile money service Airtel Money in 2012 and the introduction of a 3.5G network last year, the company now hopes to offer 4G services to its subscribers.

- FTS has announced that it has successfully completed the installation and implementation of Leap Billing, a comprehensive end-to-end billing and customer care solution, for Cameroon Telecommunications (CamTel). With the introduction of Leap Billing, the state-owned operator is now able to deliver new services to its customers while at the same time benefiting from creative billing schemes. The key benefit to the customer will be a single, unified bill that outlines the different services they have used from across the package that they subscribe to. The Customer Management solution also provides all of CamTel’s customers with a single point of contact for all their queries, while the Leap Billing solution enables the firm to develop new revenue opportunities via enhanced customer support and experience.