Airtel Complains About Higher Mobile Money Charges by Rival Network

Money Transfer

Kenya's Airtel has confirmed that the country's Competition Authority is investigating a complaint about the pricing of mobile money services.

Airtel had sent a complaint to the anti-trust regulator after reportedly noticing that the country's largest mobile network operator, Safaricom charges more for money transfers to Airtel customers than it does for transfers to its own customers.

Although off-net costs tend to be higher for mobile networks in telecoms services, it is not clear if the same would apply to mobile money services.

Airtel however maintains that Safaricom is abusing its position as the country's largest mobile network operator in imposing higher charges for off-net mobile money transfers.

The Competition Authority of Kenya director general Wangombe Kariuki also confirmed that the case is being reviewed, and that the report is due shortly.