As the global handset market spits out its latest king, Africa will march to a different beat
With the news that last year’s global handset leader Samsung is in trouble, the speed with which consumers change their handset loyalties is dizzying. Russell Southwood looks at the kind of devices that might dominate African markets over the next three years.
The ups and downs of global handset manufacturers have an effect on Africa. Although there is no recent data, it is clear that Android phones in general and Samsung in particular have done well in many markets.
Nokia has lost ground but hung in there. I’ve actually seen people using Lumia phones “in the wild” outside of encounters at trade shows. Blackberry retains considerable loyalty in South Africa and Nigeria but it increasingly looks like it will disappear or become a niche device. iPhones are there but it’s a relatively small market compared to Android: they seem to have done well in Senegal.
People confuse big sales numbers with making a profit. Apple has lost ground but continues to make good margins from selling smartphones and tablets, something not achieved by others.
The other thing is that the “wow” moment has largely disappeared. Outside of the steady wind from the hype machine, the innovations on the new models are incremental improvements rather than fundamental changes in how you use the device. That’s much trickier ground to be distinctive on wherever you start in the world.
So how will all this play out in Africa? From a recent market research study we have carried out across several countries, the arrival of tablets is starting. Tablets users were almost non-existent amongst face-to-face survey respondents in Northern Nigeria and Tanzania but in Ghana (6%) and Senegal (5%) a significant number of respondents own a tablet of some form, which might also include “phablets” (large screen smartphones).
So what did survey respondents (in national representative sample surveys in four countries) say they wanted from the phone they could afford to buy in the next year? The answers from the majority of respondents were things that defined a phone with the kind of features currently found on smart phones or high-end feature phones.
For example, in Ghana they wanted the following: Can play music on (90%); Can access the Internet (89%); Play Videos on (83%); Has a touch screen (83%); and can download apps (77%).
The same sort of pattern is also found amongst the Senegalese respondents but with slightly lower numbers: Can play music on (73%); Play videos on (68%); Has a touch screen (65%); Can download apps (50%); and Can access the Internet (35%).
I can already hear your doubts forming: might this be very different outside of these kinds of more developed markets? One part of the study covered a representative sample of people living in Northern Nigeria and the results again are fairly consistent: Can play music on (89%); Play videos on (84%); Can access the Internet (77%); Has a touch screen (62%) and Can download apps (64%).
For those who prefer their insights from anecdotes, you might consider the following. I was in an Airtel dealership in Lagos buying airtime. An elderly gentleman came in and his first question was:”I want a phone that does like iPhone or Blackberry.”
So the desire is there but is the price? The price of generic Chinese smartphones (at around US$70-80) will be affordable by a significant chunk of those currently owning a feature phone.
There’s also the possibility that the much “bigged-up” Chinese handset Xiaomi (which runs on Android), an iPhone lookalike, will come to Africa. There’s already a faint electronic trail of South African users of the product. It’s announced 10 new markets it will go into but none of them is in Africa. However, if they have success in some of these 10 markets, Africa can’t be far behind. They’re also producing same spec iPad lookalikes at half the price of the Apple devices.
But what about those below that price point? The Mozilla Foundation is launching a US$25 smartphone in India with Index and Spice (a VAS aggregator already with a presence in Africa). They have ambitions to sell ten million units. The big question as ZDNet pointed out in its report is what kind of phone do you get when you work to that price point?
But the vendor who can deliver a sub-US$50 smartphone with enough content on it to make it attractive will have every chance of standing upright for a moment on that rolling barrel that is called handset market share success.
Digital Content Africa: Balancing Act’s web TV channel Smart Monkey TV has launched a new e-letter called Digital Content Africa. On a fortnightly basis, it will cover online film, music, publishing and services and applications. We have already produced 20 issues and these can be viewed on this link:
Essential reading for those in mobile VAS to anyone just interested in what African and relevant international content they can now get online. If you would like to subscribe, just send an email to firstname.lastname@example.org with Digital Content Africa in the title line. Some examples of past issues below:
Digital Content Africa Z19 – The Mobile Deal that is keeping Africans from having more music, film and TV on their mobiles
Digital Content Africa Z17 – South African entrepreneurs create Live AndroidTv using XBox Media Centre with device costing just over US$100
Digital Content Africa Z16 - MTN Play Côte d’Ivoire is looking for digital content that will play well on mobile phones
Digital Content Africa Z-13 - Ghanaian online platform Reel African announces the launch of first viewer votes feature film competition with cash prize
Videos interviews to watch:
Bastian Gotter of Lagos incubator Spark on providing services for Africans coming online
Fikayo Ogundipe, co-founder ToLet.com.ng on a Nigerian lettings site like no other
Videos interviews to watch:
Gillian Ezra, Simfy Africa on launching a music streaming service with MTN in South Africa
Jose Soares, Net 1 Mobile Solutions on the solar powered Wi-Fi lamp designed to change lives
Sascha Meinrath, X-Lab on using Mesh Wi-Fi to connect the unconnected in Somaliland and Tunisia
Andrea Bohnstedt on the challenges of SME investing and the African tech sector
Antos Stella, CCA on the impact of digital on the music business in Africa – The company MTN bought into
Brett Loubser on how WeChat Africa is both a radio station and a second screen
The late Carey Eaton, One Africa Media on how it became one of Africa's largest online players
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