Sasktel lays out its plans for TTCL

Telecoms

The CEO of the new management contractors for Tanzania’s incumbents TTCL gave some idea of its plans for the company in a report in The Citizen. The company’s new CEO Bill Beckam said he hopes to attract more customers and enable the firm's turnaround.

"When we took over, we found that the company had good ideas but they lacked planning to support those ideas," he told The Citizen in Dar es Salaam. Beckam's Sasktel of Canada won a three-year contract to manage TTCL last year.

TTCL had over the last few years been making losses. However, Beckam is optimistic that the company's subscriber base will increase from the current 300,000 to one million by the end of the contract. "I see a huge opportunity of TTCL to Tanzania in terms of data and voice communication," he said. By any measure, this would be a staggering increase against a general continental pattern of little or no growth and more generally of decline.

It will focus on improving its network and customer service, explore post-paid customers' defaults and compensate retrenched employees. A TTCL employee says there have been some changes in operations since the new management took over the firm but more needs to be done. The working environment and technology have been improved and the morale boosted. "I think they are still studying the environment," said the employee.

Communications, Science and Technology deputy minister Maua Daftari said that since the new management took over the management of TTCL, there has been an expansion in broadband Internet services.