Kenya’s Ongair taking world-first IM platform global

Digital Content

Kenyan startup Ongair, which has developed a world-first instant messaging aggregator, is increasing its presence in Europe, Africa, South America and Asia as it approaches 700 clients. Ongair was launched in 2014 by current chief executive officer (CEO) Trevor Kimenye and chief operating officer (COO) Charles Gichuki after the pair, who owned a digital consulting agency, were approached by a Kenyan bank and asked to come up with a unique campaign for Valentine’s Day. “We thought, what if , when somebody sends a donation, we save their phone number, find out if they are on WhatsApp, and actually send them an image of a rose saying “thank you”,” Kimenye told Disrupt Africa. The bank loved the idea, and Kimenye and Gichuki went on to launch Ongair – the name of which is derived from the Swahili word for “talk”. The startup’s service allows businesses to engage their customers via instant messaging platforms such as WhatsApp, Facebook Messenger, WeChat, Telegram and Line, providing a web-based dashboard where businesses can add their instant messaging accounts and link them to CRM tools such as Zendesk and Freshdesk. It has taken off. Ongair has almost 700 clients, and late last year raised an undisclosed funding round from VC firm Nest. It is also working with the BBC World Service after being chosen to pilot its Drop innovation after the BBC Connected Studio held a development studio in Nairobi in order to generate ideas and explore technologies for new ways of BBC audio content reaching African audiences. Read the full story here:
To watch Trevor Kimenye talk about Ongair, click on the link here: