TELECOMS, RATES, OFFERS AND COVERAGE

Telecoms, Rates, Offers and Coverage

- Ethiopia's state-owned monopoly mobile phone operator, Ethiopian Telecommunications Corporation (ETC) says that it plans to launch MMS within the country by the end of this calendar year. The service would be launched as a trial and details will be announced on the company's website shortly. It has only recently re-instated its SMS service.

- Nigeria’s second national operator (SNO), Globacom Limited, has overtaken MTN South Africa in a new ranking of the Top 10 mobile network operators straddling the African and Middle Eastern telecoms market. Significantly, Globacom clinched the fifth place with subscriber numbers that peaked at 13.95 million and market share of 37.3 per cent at the end of the second quarter of 2007 to overtake the MTN South Africa, launched 13 years ago (June 1994) and which recorded the sixth position with 13.4 million subscribers within the period under review. However, Globacom is currently only operating in Nigeria but is shortly to launch in Benin.

- Safaricom is set to outsource its customer care function to improve service delivery.. According to its CEO, Michael Joseph, his company was still grappling with satisfying the high subscriber base, saying that the customer care centre was among the areas which had not been addressed effectively.

- Vodacom subscribers in Tanzania can now travel across Rwanda by roaming with MTN Rwanda.

- Malawi Telecommunications Limited (MTL) has changed its logo from a yellow background to blue.