23 June 2017


MTN South Africa makes 5 executive appointments

MTN South Africa has strengthened its executive team by appointing five new members in a bid to enhance operational efficiency and provide more in-depth commercial skills and experience.

In the new appointments, MTN said Marco Gagiano will assume the role of executive for Customer Value Management. Gagiano joins MTN SA from MTN Group where he was GM of Business Services and Operations in the SEA (Southern and East Africa) region’s Vice President’s office. Before he joined MTN Group, Gagiano served as Director of Customer Value Management at Business Logic Systems (UK) where he was responsible for management of customer value management infrastructure and consulting teams of various international mobile operator groups.

MTN also announced the appointment of Nico Eskes as the Head of Business Process Transformation position. The appointment is effective immediately. In his new role, Eskes will be responsible for managing the transformation of MTN SA’s business processes and associated technology implementation and billing capabilities.

Philip Besimiire, a former CEO of MTN Sudan, has been appointed as executive for Regional Operations, effective 1 June. In this role, Besimiire will be responsible for regional operations and looking after MTN’s commercial business and support services in the regions. Prior to assuming his new role, Besimiire served as CEO of MTN Sudan since February 2013.

Mapula Bodibe will assume the position of Executive for Consumer Business Unit, effective 1 June. Bodibe has previously served in a number of roles at MTN SA over a period often years, most notably General Manager for Consumer Marketing where she was responsible for managing the Consumer Strategy.

Nico Jacobs has been appointed to the role of Executive for Sales and Distribution, effective 1 July. This appointment is in line with the defined operation model at MTN SA that separates Marketing and Sales and Distribution. Currently the Chief Operations Officer of McDonald’s South Africa, Jacobs has also served in senior executive positions at ABSA, EDCON, Standard Bank and The Foschini Group.