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CUSTOMER OPERATIONS DIRECTOR – ALGERIA

The client is a large telecoms operator which operates in the Middle East and Africa

The Customer Operations Director will be responsible for the overall performance of the call centre and training and the customer services management. Duties: To ensure quality and consistency of customer services. Responsible for developing, planning, organising and coordinating of the Customer Services Dept. Provide a high level of clients satisfaction and loyalty. Effectively drive the implementation of new and existing projects. You must have 10-15 years experience within the telecommunications field working in a similar position within customer service.

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ICANN NOMINATING COMMITTEE

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