Namibia: Internet and voice service disrupted

12 January 2018


Internet and voice services have been disrupted in Namibia due to Copper cable theft that affected Telecom Namibia’s underground network in the southern part of Windhoek in the Cimbebasia suburb since late last week. According to the company, at least 500 to 800 business and residential customers have been affected by this latest incident.

According to reports, technicians have worked tirelessly this week to restore services. Telecom Namibia’s head of corporate communications and public relations, Oiva Angula said, “As you can see, we are talking about 500 to 800 customers, so it may take the course of this week. But the technicians will target the customers, according to the urgency of the service, such as business customers.”

Telecom Namibia has commenced the restoration process and services will progressively be fixed during the course of this week. The telecom provider has apologised for the inconvenience caused by this outage, and has assured customers that they are doing all they can to curb any further copper cable theft in the area.

The company has appealed to residents in the affected area to be on high alert, and to report any suspicious activity. Telecom Namibia is offering a reward for information that leads to the criminals behind the theft.

Source: All Africa