South Africa's ISPs supports MNP regulations
16 March 2018
The Internet Service Providers' Association of South Africa (ISPA) has welcomed proposed amendments to the Independent Communications Authority's (ICASA's) Numbering Portability Regulations, CAJ reported. The draft regulations being debated would allow the porting of the non-geographic 086 and 087 number ranges, which are largely used by corporate customers and call centres. ISPA believes this will enhance competition.
Dominic Cull, ISPA regulatory advisor, said many corporate customers have invested significantly in advertising their 086 and 087 contact centre numbers but were unhappy with the service received from their provider. They are currently unable to switch to a new provider because of the inability to keep their valuable call centre number. Not keeping the number would bring on a range of associated costs. Cull said ICASA's move, therefore, to provide a solution to these corporate 087 and 086 customers in the form of the expansion of the number portability regime, should be welcomed by consumers.
ISPA membership currently stands at almost 200 small, medium and large ISP (Internet Service Provider) and affiliate members, a number of whom compete directly in the provision of voice services.