Cheaper data prices in South Africa, with no high out-of-bundle rates
11 May 2018
ICASA has announced the first steps it has taken to address the high cost to communicate.
It said the recent publication of the End-User and Subscriber Service Charter Regulations is the start of a three-pronged process to address concerns around the price of data services.
ICASA said these are primarily consumer protection regulations aimed at promoting transparency and prohibiting unfair business rules.
The regulations address the following areas:
Protecting consumers against bill shock by prohibiting the charging of higher out-of-bundle rates without the consumer giving consent to the charges.
Data transfers between consumers on the same network.
Consumers must be notified at the various stages of depletion of their data bundles.