MTN Ghana and Western Union to collaborate for direct transfers into MTN Mobile Money Wallets

27 September 2019

Money Transfer

Western Union and MTN are offering customers in Ghana the possibility to receive Western Union money transfers into their MTN Mobile Money wallets.

Users of Western Union Digital products can now send money to MTN Mobile Money users in Ghana.

MTN currently has over 14 million Mobile Money wallet users.

The Head of Network-Africa of Western Union, Mohamed Touhami El Ouazzani, said, “Our aim is to offer seamless money transfers for all. This means serving customers across all channels – including servicing fast-emerging mobile first-customers. Our platform sets ourselves up to effectively serve an evolving marketplace with diverse customer preferences and needs. With this collaboration, customers in Ghana can now choose from multiple pay-out options – either into their MTN Mobile Money wallet or at a Western Union Agent location.”

The General Manager of MTN Mobile Financial Services, Eli Hini, declared, “We are excited that the collaboration with Western Union will allow customers to direct international money transfers into their mobile money wallets, which also positions MTN as a leader in the payments industry. With the large number of incoming remittances to Ghana, this digital service allows people to receive money without having to leave their home or office.”

Consumers can receive up to US$500 in Ghanaian cedis equivalent per transaction or US$1500 in Ghanaian cedis equivalent per day.

Once the funds are deposited into the wallet, subscribers will receive an SMS confirmation and be notified of the total balance in their wallets. To receive local currency in person, customers can go to over 135,000 MTN Mobile Money Agent locations and over 200 Partner Banks’ ATMs for a cardless withdrawal.

Source: Developing Telecoms