BURKINA FASO’S ONATEL STILL PLAGUED BY INTERNATIONAL CONNECTIVITY PROBLEMS

Internet

Word reaches us that in June Onatel again suffered near-outages on its international connections. In a message to Fasonet customers at the end of that month it apologised for temporary breakdowns on its international lines that had led to the quality of the Internet connection being degraded for several days. It said it was working hard with its overseas partners to solve the problem as quickly as possible. The problems were said to originate with its satellite supplier.

Those with longer memories will recall the time in Spring 2004 when the Internet in Burkina Faso went down for three days because Onatel had problems that were according to the company caused by an upgrade to new Cisco routers which led to instability on its E1s.

This latest near-outage is unfortunate for ONATEL as its service had seemed to have improved over the last few months. A meeting is being held next week to decide on pricing for leased lines and ADSL connections. The company has found low-end leased line customers jumping ship for ADSL connections and there has been some talk about bringing the two into closer price alignment.