TELECOMS, RATES, OFFERS AND COVERAGE
- Kenya’s is Safaricom planning to roll-out 3G. It is also launching an international VoIP service that will be around 30% cheaper than current rates. The user just dials 880 and then the number required.
- Glo Mobile has given a boost to its customer care operations with the commissioning of an additional 72-seater hall at its ultra-modern Call Centre at Ahmadu Bello, Victoria Island, Lagos.
- Mobile network operator MTN in South Africa announced a welcome cut in the prices for its prepaid calls. However, the 40% – from R3,20 to R1,99 a minute – cut applies only to the three hours between 17:00 and 20:00 on weekdays. This is a new airtime period – labelled Standard Time – that sits between peak and off-peak times!
- MTN Uganda has made a very clever move by launching a service in which Ugandans living abroad will be able to purchase airtime for their relatives. Customers seeking to use the product have to log on to www.simbashop.com and enter the phone numbers of the intended recipients, their credit card details and then choose the amount of airtime they wish to purchase. The product has been developed in partnership with Simba Telecom and TrueAfrican, who have developed the software.
- South Africa needed a new numbering plan and these changes are being made in terms of a new numbering plan drawn up by the Independent Communications Authority of SA (Icasa) and approved this month by communications minister Ivy Matsepe-Casaburri. It has been mooted that this change be enforced in about 12 months from now but the dates are open to change