ZAMBIAN REGULATOR CAZ SAYS EXISTING OPERATORS CAN USE VOIP

Telecoms

Zambian regulator Communication Authority of Zambia (CAZ) is trying to encourage its public service operators to offer VoIP-enabled services, writes Balancing Act's Zambia correspondent Timothy Kasolo. It made clear that those with existing licences or who apply for an appropriate service licence can offer these services. However the traditional hurdle still remains: the willingness of the regulator to offer new international licences to those who might compete with the incumbent.

However the cost of equipment may still prove a hurdle: "In Zambia telecommunication equipment is very costly, tax on imported communication equipment needs to be lowered to a zero rate", a Lusaka cyber-café owner told us. But cyber-cafes themselves are keen to offer retail VoIP services directly to their customers:"If you look at VoIP it should be legalized so that even us with Internet cafe's offering services should be a benefit we can offer."