FUJITSU SIEMENS COMPUTERS BROADENS SERVICE REACH IN AFRICA

Computing

Fujitsu Siemens Computers followed up its recent announcement that it has increased the number of service partners in SA with an announcement that it has also trained several service partners from English-speaking Africa. This is in line with the company's strategy of expanding its distribution into these markets.

"We need to ensure our customers are supported wherever our products are available," says Alan Milne, Service Manager at Fujitsu Siemens Computers. "And with our push into Africa, we need to have service partners in place when new markets open to us."

Fujitsu Siemens Computers has already invited service partners from SA, Ghana, Nigeria, Kenya, Uganda, Tanzania, Malawi, Zimbabwe, Zambia, Mozambique, Botswana, Namibia, Seychelles and Mauritius on the training provided thus far in 2005. Service partners from SA, Namibia and Botswana have sent staff on these certification courses. These and all countries mentioned above have been invited to the next round of training being conducted in August 2005.

Milne has facilitated several Fujitsu Siemens Computers Certification Training Courses in a bid to boost the service skills available to Fujitsu Siemens Computers customers.

"These intensive courses give the trainees hands-on experience in disassembling and reassembling notebooks, PCs and servers. The practical focus ensures candidates leave the course ready to meet any field challenges that they could face on a daily basis."

http://www.itweb.co.za/sections/channel/2005/0507190850.asp?A=WAG&O=W