GHANA TELECOM LOSING USD5 MILLION MONTHLY DUE TO VOIP AND STAFF FREE USE OF SERVICES
According to Ministry of Communications sources a committee set up by the Auditor-General to investigate monthly losses of USD5.1 million at Ghana Telecom has found two main sources. It believes that leakage of international traffic worth ¢45 billion via VOIP terminations in the grey market is one cause. The other is the use of free phone calls by staff, ex-staff and former Board Members worth ¢250 million a month.
A report in the Daily Dispatch identified a a call diversion scam (similar to the one found at Kenya Telkom) where employees divert calls so that they can sell them outside of Ghana Telecom and pocket the money. Apparently the Committee's findings mention contract personnel on attachment to the Engineering Section Installation, Survey, Customer Services Point and Test Room as where illegal connections might be happening. Also, code numbers usually known to only the GT technical staff for operational purposes are identified and access gained for free telephone calls.