Telecoms News - In Brief
- A Mauritian turnkey infrastructure builder for telecom and broadcast networks, International Rom Limited, has opened its office in Lagos.
- Workers in Uganda’s most remote health facilities, without telephone lines or electricity, have been enabled to access and share critical information via a pilot project that includes data and e-mail sent over the GSM network. The project, which now may be extended to all of Uganda, has won an award for best use of mobile technology. WideRay last week announced that its development of the Ugandan wireless healthcare network had been honoured at the 2004 3GSM World Congress for the "Best Use of Mobile Technology for Emergency Situations". Saul Kato, CEO of the San Francisco-based company said the award had been "a great honour for WideRay and all the partners involved in this very important programme." Partners in the project include Satellife and IDRC.
- South Africa’s National Electricity Regulator (NER) has opened a call centre at its head office in Pretoria. Xolani Mkhwanazi, the regulator’s chief executive, says the aim of the centre is to further the organisation’s business operations and improve customer interaction. "Creating a single point of contact for staff and customers became an imperative undertaking for us to further improve our service offering." Over 10 consortiums who were bidding for the project were carefully evaluated by NER and the bid was awarded to Atio Corporation, arivia.kom and E-Centric, he said. Meanwhile Spescom, the JSE-listed, multi-national technology company, has announced that it has won a major contract to supply a call centre solution to FNB.
- Telemedicine forms part of a cooperation accord signed in January by the Angola Health Ministry (MINSA) and South Africa’s National Health Department. In this framework, an Angolan Commission made up by health technicians has been set up recently with the goal to monitor the execution of the agreement, well as create technical and human conditions for the materialization of tele-medicine (distance treatment through satellite). The group is also assigned to enlist the hospitals to be geminated with others from South Africa, select the patients to be sent under the agreement, as well as coordinate the actions of cadres training.