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EAST AFRICA FINANCE AND IT CONFERENCE, 25-26 NOVEMBER 2003

Hotel Inter-Continental
Nairobi, Kenya
25-26 November 2003

Theme: "Integrating IT into the Banking Business Model"
In Association with Kenya Bankers Association AND KEPSA ICT/FINACIAL SERVICES BOARDS

DAY 1 ­ Tuesday 25 November
STRATEGY DAY

WELCOME: Sean Moroney, Group Chairman, AITEC Africa

KEYNOTE 1: A roadmap for African banking: Why African banks should go Wireless
Deepak Pareek, Financial Systems Consultant, India

KEYNOTE 2: Demystifying data communication
Richard Bell, CEO, Kenya Data Networks

TRACK TWO- KENYA PRIVATE SECTOR ICT AND MICROFINANCE FOCUS

DAY ONE

Joint opening with main finance track 9am to 10.30 am
Kenya ICT and Microfinance workshop

Day I

9:00 Opening
Chairman ICT Board
Chairman Association of Microfinance Institutions

Sector Scan - Overview
Marcel Werner

10:30 Tea Break

Policy Session

11:00 Chairman ICT Board

11:10 Association of Microfinance Institutions

11:25 Sector Scan
Marcel Werner

11:30 Policy Issues related to ICT in MFI
Association of MFI Institutions

11:55 ICT policy for MFI

12:20 Q&A

1:00 Lunch

Strategy Session

2:00 How to best utilize ICT in MFI
John Kashangaki, Krep Advisory Board

2:25 Customer Relationship Management in MFI
Zwellibanzi Dlovu, Zedesen Associates

2:50 Q&A

3:40 Tea Break

4:00 Panel Discussion based on Day’s Report

5:00 End of Day One

Day II

e-Infrastructure

9:00 Technology and micro finance: threat and opportunity
Murray Gardiner, Temenos Africa, SA

9:25 Putting the "e" into small loan financing
Barry Coetzie, iVeri, SA

9:50 Use of Smartcards in MFI
Sialesh Savani, Compulynx

10:15 Q&A

10:45 Tea Break

11:05 Breakout Sessions:

Tentative Breakout sessions
- Policy
- E-Infrastructure
- Strategy
- Applications

1:00 Lunch

5:00 Summary

FINACE TRACK PROGRAME

CUSTOMER SERVICES IN THE DIGITAL AGE

The market place is changing focus, what can banks offer the 'new customers’ to win them over?
Bernard Matthewman, CEO, Paynet Kenya

Customer Relationship Management & Marketing: Customer retention through Technology
Neil Beckley, Sales Director, Neptune Software, UK

Branch of the future
Shahab Meshki, Regional Sales Manager East Africa, Cisco

Banking for the unbanked: Banking for the populous
Paul Vanderlainde, V-P Africa, Financial Network Services

Customer Service Management
Moses Kemibaro, Business Development Director, Dotsavvy, Kenya

Managing Risk with Enterprisewide Datawarehouses
Subrata Majumdar, iFlex Solutions

Banking business - IT alignment: IT as a partner in the business
Joseph Waruingi, Partner, Advantechconsult

MICROFINANCE: SPREADING BANKING & FINANCIAL SERVICES TO THE GRASSROOTS

A focus on Microfinance under the auspices of the ICT Board of the Kenya Private Sector Alliance

DAY 2 ­ Wednesday 26 November
TECHNOLOGY DAY
LEADING EDGE OR BLEEDING EDGE: INNOVATION WITHOUT THE PAIN

The cost of card transactions - Technology, fraud and convenience
Barry Coetzee, CEO, iVeri, South Africa

Can technology replace relationships in banking?
Ron Web, Paynet Kenya

Card based Solutions ­ the new evolution in payments systems
Opus Software and ComputerPoint Kenya

Online Banking Reports: Reality or myth?
Aditya Menon, Deputy Managing Director, Neptune Software, UK

Enterprise data management: Get the most out of your data
Dennis Karanja, Technical Consultant, Sybase East Africa

Network Convergence in the banking sector: Looking at converging legacy Systems
Sevenseas Technology

Enterprise content management
Robert Cauri, Technical Director, Gath Management

Document Management & Workflow
Newgen Technologies and ComputerPoint Kenya Limited

SECURITY AND BUSINESS CONTINUITY

Cyber Crime: An ABSA Case Study
Danny ILic Computer Associates

Secured Data Storage and Disaster recovery
ICL Kenya/iPlanet

Absolute Continuity of Services through Reliability and Availability of Power
Iyad MADANAT, Electrical Market Manager, MGE UPS Systems M.E.

Managed IT services for banking & finance: Outsourcing technology management to reduce operational costs
Sevenseas Technology

Implementing a pay-as-you grow solution: Increased system availability of critical networks while decreasing total cost of ownership
Alan Morgan, District Manager, East Africa, American Power Conversion, Ireland

Disaster Recovery & Business Continuity
HP and ComputerPoint Kenya