A just published study called The impact of cybercafés on information services in Uganda by Samuel Gitta and J.R. Ikoja-Odongo seeks to assess the impact of cybercafés on the provision of information services in Uganda. It focused on café users only. Findings revealed that 69.8 percent were in the age group of 20-39 years. Eighty-seven percent were not registered with particular cafés. Fifty-seven percent indicated they were satisfied with the service. A little over thirty percent used the Internet daily. All female respondents indicated e-mail as one of their Internet applications.

According to the study, cybercafé use demonstrates a tremendous future for the Internet society in Uganda. The potential for meeting user needs in Uganda is high. The application of the Internet in the various disciplines and professions is hampered by low user skills, limited facilities, lack of support for the rural community, low downloading speed, high charges, and a lack of monitoring. Recommendations suggest that ICT policies be instituted and computers and the Internet be made part of the school curriculum to equip Ugandans with the necessary skills and to extend these new Internet services to the Ugandan rural community as well.